The Cigna Group

Sales

• Support new sales and prospect engagements by providing clinical expertise.
• Articulate the clinical value proposition of pharmacy solutions during finalist meetings and prospect discussions.
• Contribute clinical insights to early-stage product and solution development.
• Analyze pharmacy trends, therapeutic areas, formulary strategies, and emerging clinical topics.
• Create clear, client-friendly narratives that support consultative selling and strategic decision-making.
• Serve as a clinical thought partner and support clinical input into RFPs, proposals, and solution reviews as needed.

Senior Clinical Strategy Advisor – New Sales

Advisor

• Design and deliver scalable, secure enterprise applications that solve real business problems and stand the test of growth
• Translate complex requirements into clean, maintainable architecture using modern web and backend technologies
• Lead technical decision-making that improves performance, reliability, and long-term sustainability of applications
• Optimize database performance through advanced SQL design and tuning to support high-volume, mission-critical systems
• Champion software quality by setting strong standards for testing, documentation, and code reviews
• Collaborate across product, engineering, and operations teams to deliver user-centered solutions with measurable impact
• Mentor other developers by sharing knowledge, promoting best practices, and fostering a culture of continuous improvement
• Contribute to DevOps and automation efforts that streamline delivery and increase system resilience

Information Protection Advisor

Medical Director

• Translate enterprise clinical global talent strategy into execution through structured, wave-based implementation plans that deliver measurable value across cost, quality, and scalability
• Partner across Clinical, Enterprise Strategy, Global Talent, and external vendors to define and evolve the global clinical operating model, including scope such as utilization management, case management, pharmacy support, and administrative services
• Lead clinical role assessment and governance processes to determine optimal role location, ensuring alignment with licensure requirements, regulatory standards, accreditation needs, and client contract obligations
• Establish clear guardrails and scope boundaries by identifying which clinical roles are appropriate for globalization and documenting rationale to support decision-making and compliance reviews
• Design and lead clinical transition planning, including vendor engagement, operating model selection (BPO, captive, or hybrid), and readiness assessments to support safe, compliant implementation
• Ensure transition designs account for clinical-specific requirements such as credentialing, licensure, supervision structures, and enhanced quality and audit checkpoints
• Build and scale global clinical and non-clinical teams by partnering with Talent Acquisition and HR to deliver recruiting, credentialing, and onboarding pipelines aligned to market supply and regulatory expectations
• Establish clinical leadership models, including supervision layers and on-site leadership roles, to support safe delivery and clinical governance at scale
• Implement end-to-end clinical process ownership with embedded quality metrics, productivity measures, service-level agreements, and patient safety indicators to ensure consistent outcomes
• Ensure readiness for audits, accreditation, and client assurance processes, including data privacy, regulatory adherence, and quality performance standards
• Design governance structures and value tracking methodologies that measure role transitions, cost-to-serve improvements, time-to-proficiency, and clinical quality outcomes
• Proactively identify and escalate risks related to regulatory compliance, workforce readiness, and clinical quality, enabling timely resolution and continuous improvement
• Drive stakeholder alignment and change management across clinical leaders, business units, Legal, Compliance, and Enterprise stakeholders to support successful global hub implementation
• Develop and deliver executive-level communications and presentations that clearly articulate strategy, progress, and value realization of the clinical global talent model

Global Clinical Program Strategy Director

• Operate with a high degree of organization and accountability to meet deadlines, complete projects, and implement solutions with limited supervision
• Work cross-functionally to manage complex scenarios and drive alignment across pharmacy sites, partners, and stakeholders
• Identify and implement solutions that reduce returns, damages, and cost pressures while improving the member experience
• Design and execute pilots for alternative delivery methods to mitigate carrier-driven cost increases and improve service levels
• Own and continuously improve the end-to-end member experience related to medication delivery, including communication and issue resolution
• Serve as a trusted partner to leadership—demonstrating reliability, sound judgment, and the ability to navigate escalations and make high-impact decisions
• Build and maintain strong relationships with pharmacy leadership, carriers, and vendor partners to drive performance and influence outcomes
• Proactively educate carriers and partners on business objectives, operating models, and expectations to drive alignment and improve execution
• Lead and contribute to presentations for leadership, partners, and external stakeholders, clearly communicating strategies, insights, and outcomes
• Leverage data and analytical tools (e.g., Tableau, SQL, Teradata, Excel) to develop insights, reporting, and solutions that drive action
• Anticipate business needs by identifying gaps, trends, and opportunities, and translating them into actionable recommendations and business cases
• Retrieve, analyze, and synthesize data from multiple sources to support decision-making and communicate insights to leadership

Senior Advisor, Logistics Strategy – Optimization

Associate

• Provide analytical and strategic support of health care provider rate negotiations
• Effectively influence contracting in a strategic fashion and offer meaningful options during negotiations with a healthcare provider
• Proactively identify opportunities for unit cost improvement and engage contracting to build these into negotiations and plan where appropriate
• Provide ad-hoc analysis and deep dives into data as appropriate to support negotiations and provide value to our contracting partners
• Analyze reports and present findings and recommendations to business partners at various levels of the organization
• Contribute to the provider unit cost planning process
• Influence contractors to establish targets that meet or exceed corporate objectives and ensure strong competitive positioning
• Keep management informed as to the progress of financial planning and proactively identify risk and opportunities for meeting the plan results
• Maintain strong communication with other analysts to identify new opportunities and share best practices
• Mentor and train business partners and other analysts

Business Analytics Associate – Provider Contracting, Network Analytics

Administrative Assistant

• Provides executive administrative services for Market Growth Leader and local market leadership team, including calendar management, expense reporting, and other support.
• Produces and updates presentations and other materials, including editing in PowerPoint, Excel, and Word
• Performs meeting and event support, such as preparing meeting materials and notes, ensuring appropriate space set up and clean up, catering management, and any other projects as needed.
• May include large meetings or events with senior leaders, brokers, and clients
• Supports local community and civic affairs events, assisting with event planning, management, and break down
• Assists with various projects within a high traffic sales office, including office initiatives, mail and office supply management, and facility oversight
• Order all office supplies and promotional items and maintain the budget for management monthly and year-end
• Assists with printing requests, including printing, binding, and shipping materials
• May support segment-level administrative services projects in partnership with other local offices
• Communicates professionally and collaborates with internal matrix partners, brokers, and clients
• Backup other administrative professionals when needed
• Performs additional responsibilities as assigned

Senior Administrative Assistant – Representative

Product Manager

• Drive Medicare Product Excellence
• Serve as the subject matter expert and trusted advisor for assigned Medicare and regulated market capabilities.
• Monitor and interpret CMS regulations and guidance, translating requirements into actionable product enhancements and business processes.
• Lead implementation of Medicare Advantage, Medicare Part D, Medicare Part B, and MOOP-related initiatives that support compliance and business goals.
• Partner with business and technical teams to prioritize, design, and deliver product enhancements using Agile methodologies.
• Influence Business Outcomes
• Analyze performance trends, compliance metrics, and client requirements to identify opportunities for improvement and recommend solutions.
• Ensure performance guarantees, operational metrics, and regulatory expectations are consistently achieved.
• Support internal and external audits by providing documentation, insights, and subject matter expertise.
• Document project scope, timelines, deliverables, risks, and status updates to keep stakeholders informed and aligned.
• Build Capability Through Collaboration
• Develop and deliver training, presentations, and communications for clients, account teams, and internal partners.
• Establish and maintain policies, procedures, and business documentation that support compliance and operational consistency.
• Partner across functional areas to solve complex business challenges and contribute to strategic initiatives beyond assigned products.
• Support cross-training efforts and share expertise to strengthen team capabilities and organizational readiness.

Product Management Advisor – Medicare Solutions

DevOps Engineer

• Partner with development teams to embed security practices that enable safe, scalable, and high-quality product delivery
• Design and implement automated security solutions within CI/CD pipelines to strengthen application security posture
• Integrate and optimize application security testing tools (SAST, DAST, SCA, MAST) across multiple development environments
• Influence secure architecture decisions by contributing to the design and implementation of modern applications and platforms
• Lead security assessments, threat modeling, and vulnerability analysis to proactively identify and reduce risk
• Develop and enhance reusable security services, tooling, and automation frameworks that support enterprise-wide DevSecOps maturity
• Provide expert guidance to engineering teams on secure development practices and emerging security trends
• Strengthen collaboration across cross-functional teams to promote a culture of shared security ownership
• Ensure alignment with regulatory and compliance requirements (e.g., HIPAA, PCI-DSS, GDPR) where applicable
• Improve security operational efficiency, performance, and cost optimization across application environments

Information Protection Advisor – Product Security, DevSecOps

Account Manager

• The Account Manager in Sales and Account Management and Client Services is responsible for daily account activity and for the core service delivery to assigned clients.
• Managing the day-to-day client relationship, the Account Manager is responsible for the overall satisfaction and retention of assigned book of business.
• The primary focus for the position is executing client-specific operational deliverables, monitoring service trends, providing proactive service-related consultation, and owning issue resolution.
• The Account Manager is responsible for tracking operational performance guarantees and maintaining documentation for client review.
• Utilizes technology, tools, processes and resources to anticipate and exceed clients needs and expectations.

Account Manager – 18 Month Contract

Learning and Development

• Create learning and performance solutions that help employees succeed and deliver great customer experience
• Partner with business leaders to identify performance needs and design scalable solutions
• Design, develop, and implement learning programs, performance support tools, knowledge resources, and communications
• Create engaging learning experiences using instructor-led, virtual, digital, and self-paced formats
• Apply adult learning principles, scenario-based learning, microlearning, and other modern instructional design techniques
• Use operational, quality, and learner data to measure effectiveness and drive continuous improvement
• Collaborate with subject matter experts and business partners to ensure solutions align with business goals
• Leverage AI, automation, and emerging technologies to improve learning outcomes and scalability
• Support enterprise standards, templates, and best practices for learning and performance enablement
• Mentor peers and promote a culture of continuous learning and innovation

Operations Strategy & Enablement Instructional Designer

Medical Reviewer

• Evaluating requests for authorization of clinical services from physician offices and/or imaging centers
• Comparing requests against established clinical protocols and authorizing services or referring requests for expert clinical review
• Reviewing clinical information submitted by providers and making decisions to issue a review determination
• Maintaining current departmental standards related to productivity
• Providing outstanding customer service ensuring callers receive the highest possible service
• Assisting team members with questions and participating in team meetings

Telephonic Registered Nurse Clinical Reviewer

• Build and manage a pipeline of partnership and model opportunities across pharmacy, specialty, provider, employer, and health plan stakeholders
• Assess market dynamics, competitive positioning, regulatory considerations, operational feasibility, and data requirements to inform prioritization
• Translate client needs and affordability opportunities into actionable innovation concepts
• Identify and assess external partnership opportunities with intermediaries, high-performing providers, enablement platforms, pharmacies, pharmaceutical manufacturers, and specialty care partners
• Support relationship-building strategies that strengthen Cigna Healthcare and Evernorth’s position with key market intermediaries and provider partners in support of payment and care model innovation
• Contribute to partnership models that align incentives, improve outcomes, and support total cost of care management
• Support development of partnership and payment models with appropriate attention to compliance, regulatory, legal, and policy considerations
• Coordinate with Compliance, Legal, Data & Analytics, and business stakeholders to identify risks, constraints, required guardrails, and model assumptions early in design
• Ensure innovation concepts account for manufacturer interaction requirements, pharmacy and PBM dynamics, data use considerations, and applicable market rules
• Frame trade-offs and escalation needs clearly for leadership decision-making
• Support the design of advanced care delivery models and payment structures across primary care, specialty care, pharmacy-enabled care, and value-based prescribing opportunities
• Partner with Data & Analytics to model, evaluate, and prioritize care model and payment innovation opportunities, including opportunity sizing, target populations, performance assumptions, and evaluation metrics
• Translate clinical, operational, financial, data, and market insights into structured frameworks and executive-ready recommendations
• Shape pilots by defining hypotheses, target populations, stakeholder roles, metrics, and evaluation approaches
• Support high-performing provider strategies that differentiate provider engagement, incentives, enablement, and performance expectations
• Define strategy and roadmaps to scale successful payment and care models sustainably
• Align stakeholders across pharmaceutical manufacturer strategy, pharmacies, PBMs, specialty pharmacy, providers, employers, and health plans
• Translate strategy into implementation pathways, sequencing, governance needs, and execution decision points
• Structure ambiguous problems and develop decision-ready recommendations for senior leaders
• Synthesize inputs into clear strategic options, trade-offs, risks, and recommended next steps
• Develop executive-level materials, leadership briefings, and Board-ready narratives that connect strategy, partnership value, compliance considerations, and execution readiness

Senior Advisor, Care Model & Payment Innovation

Pharmacist

• Gather and verify complete medication lists and patient allergies
• Document all medication details in electronic records
• Interview patients/caregivers and consult pharmacists to resolve discrepancies
• Assist with quality assurance data, clinical services, order handling, and support pharmacists with data entry and insurance claims

Medication History Pharmacy Technician

• Provides enterprise leadership for U.S. Employer Medical Customer Service organization
• Oversees the strategic direction, operational performance, and transformation agenda across all medical service lines
• Partners extensively with enterprise leaders to define and execute strategies that improve customer experience, enhance efficiency, optimize service delivery, and accelerate business performance
• Establishes multi-year operational strategies, leads complex transformation initiatives, drives adoption of emerging technologies and AI-enabled capabilities
• Champions talent development, organizational effectiveness, and change leadership while fostering a high-performance culture

Senior Director – US Employer Operations, Head of Medical Call Centers

• Assisting patients in receiving needed medications to help manage rare and/or chronic diseases
• Accurately enter prescriptions into our system
• Interact directly with healthcare providers
• Juggle multiple tasks without sacrificing attention to detail