Global Clinical Program Strategy Director

The Cigna Group

Global Clinical Program Strategy Director at Cigna Healthcare overseeing clinical global talent strategy execution. Leading implementation for scalable clinical operations across diverse healthcare settings.

Posted 7/10/2026full-timeBloomfield • Connecticut, Illinois, Montana, Pennsylvania • 🇺🇸 United StatesLead💰 $141,500 - $235,900 per yearWebsite

About the role

Key responsibilities & impact

Translate enterprise clinical global talent strategy into execution through structured, wave-based implementation plans that deliver measurable value across cost, quality, and scalability
Partner across Clinical, Enterprise Strategy, Global Talent, and external vendors to define and evolve the global clinical operating model, including scope such as utilization management, case management, pharmacy support, and administrative services
Lead clinical role assessment and governance processes to determine optimal role location, ensuring alignment with licensure requirements, regulatory standards, accreditation needs, and client contract obligations
Establish clear guardrails and scope boundaries by identifying which clinical roles are appropriate for globalization and documenting rationale to support decision-making and compliance reviews
Design and lead clinical transition planning, including vendor engagement, operating model selection (BPO, captive, or hybrid), and readiness assessments to support safe, compliant implementation
Ensure transition designs account for clinical-specific requirements such as credentialing, licensure, supervision structures, and enhanced quality and audit checkpoints
Build and scale global clinical and non-clinical teams by partnering with Talent Acquisition and HR to deliver recruiting, credentialing, and onboarding pipelines aligned to market supply and regulatory expectations
Establish clinical leadership models, including supervision layers and on-site leadership roles, to support safe delivery and clinical governance at scale
Implement end-to-end clinical process ownership with embedded quality metrics, productivity measures, service-level agreements, and patient safety indicators to ensure consistent outcomes
Ensure readiness for audits, accreditation, and client assurance processes, including data privacy, regulatory adherence, and quality performance standards
Design governance structures and value tracking methodologies that measure role transitions, cost-to-serve improvements, time-to-proficiency, and clinical quality outcomes
Proactively identify and escalate risks related to regulatory compliance, workforce readiness, and clinical quality, enabling timely resolution and continuous improvement
Drive stakeholder alignment and change management across clinical leaders, business units, Legal, Compliance, and Enterprise stakeholders to support successful global hub implementation
Develop and deliver executive-level communications and presentations that clearly articulate strategy, progress, and value realization of the clinical global talent model

Requirements

What you’ll need

8+ years of experience in healthcare, clinical operations, transformation, or delivery roles
Demonstrated experience leading or supporting global clinical delivery models, including GCC or GBS environments
Strong understanding of clinical regulatory frameworks, licensure requirements, and compliance standards
Proven ability to lead complex, cross-functional initiatives and end-to-end clinical transitions in dynamic environments
Experience working with core clinical functions such as utilization management, case management, or pharmacy support

Benefits

Comp & perks

health-related benefits including medical, vision, dental, and well-being and behavioral health programs
401(k)
company paid life insurance
tuition reimbursement
a minimum of 18 days of paid time off per year
paid holidays
leaves of absence

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

Clinical OperationsTransformation ManagementGovernance StructuresQuality Metrics ImplementationCredentialing ProcessesAccreditation StandardsRisk ManagementData Privacy ComplianceService-Level AgreementsPatient Safety Indicators

Soft Skills

Stakeholder AlignmentChange ManagementExecutive CommunicationCollaborationProblem-Solving