Customer Service Representative
The Ardonagh Group
Customer Service Representative
The Ardonagh Group
full-time
Posted on:
Origin: • 🇬🇧 United Kingdom
Visit company websiteSalary
💰 £25,470 per year
Job Level
JuniorMid-Level
About the role
- Provide customer service and support to Employee Benefit Consultants, clients and insurers over the phone and by e-mail
- Be the first point of contact for all client and insurer queries
- Proactively support with policy renewals and new business
- Support with administration duties such as invoicing, accounts, claims, underwriting
- Work Monday to Friday, 37.5 hours per week, no weekends or evenings
- Initially work from the Southampton office, transition to hybrid after training and probation
Requirements
- At least 2 years office-based customer service experience
- Organised with excellent administrative skills
- Professional with a customer focussed approach
- Enjoy working in a team
- Successful applicants will undergo employment checks including verifying recent employment, address, credit history and a standard criminal record check
