The Ardonagh Group

Customer Service Representative

The Ardonagh Group

full-time

Posted on:

Origin:  • 🇬🇧 United Kingdom

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Salary

💰 £25,470 per year

Job Level

JuniorMid-Level

About the role

  • Provide great customer service and support to Employee Benefit Consultants, clients and insurers over the phone and by e-mail
  • Be the first point of contact for all client and insurer queries and proactively support with policy renewals and new business
  • Support with administration duties such as invoicing, accounts, claims, underwriting
  • Work Monday to Friday, 37.5 hours a week, initially office-based in Southampton then hybrid after training/probation

Requirements

  • At least 2 years office-based customer service experience
  • Organised with excellent administrative skills
  • Professional with a customer focussed approach
  • Enjoy working in a team
  • Willing to undergo employment checks including recent employment, address, credit history and a standard criminal record check
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