Teya

Backend Engineer

• Develop, and maintain clean, efficient, and well-tested code to support business needs, focusing on reliability and performance.
• Take ownership of features and small projects throughout the development lifecycle, including design, implementation, testing, and deployment, under the guidance of senior engineers.
• Collaborate with cross-functional teams (including product, design, and operations) to understand requirements and contribute technical insights.
• Contribute to building tools and integrating systems to enhance operational efficiency and product effectiveness.
• Participate in code reviews, giving and receiving constructive feedback to improve code quality.
• Learn and apply new technologies and best practices in software development, with support from senior team members.
• Assist in troubleshooting and resolving issues related to our systems.
• Contribute to process improvements within the team, focusing on code quality, testing, and efficient development workflows.
• Document your work and technical decisions clearly for both technical and non-technical stakeholders.

Sales

• Deliver structured onboarding for new ISCs - covering Teya's products, pricing, tools, and the merchant onboarding process.
• Adapt your approach based on each ISC's background. Some will have payments experience; others will be new to the industry.
• Ensure ISCs have genuinely developed the competencies they need.
• Spend regular time in the field - shadowing ISCs, observing their approach, and giving practical feedback.
• Coach ISCs to build the confidence and skills they need to hit their early milestones and develop sustainable selling habits.
• Run structured 1:1s and follow-ups to maintain momentum, spot blockers early, and keep ISCs engaged through the activation period.
• Build connection within the new-joiner cohort - through groups, celebrating wins, and creating a sense that ISCs aren't doing this alone.
• Be a visible, approachable presence. ISCs should know who you are and feel comfortable reaching out when they need support.
• Keep HubSpot accurate and up to date - logging activity, tracking progress, and ensuring handovers are clean.
• Surface insights on what's working and what isn't. Your observations from the field will shape how we improve the programme.

Sales Enablement Trainer

Administration

• Provide hardware and software support to users and desktop and mobile endpoints for Windows, macOS, iOS, and Android devices
• Ensure all devices remain compliant with corporate device management and security policies
• Manage video conferencing solutions in the offices
• Distribute and manage mobile devices and airtime contracts
• Support the onboarding and offboarding of Teyans
• Support the delivery of a highly automated environment
• Work closely with all key stakeholders across the organization

Service Desk Administrator

Data Analyst

• Act as the subject matter expert for the payments data lifecycle, covering authorisation, clearing, settlement, and reconciliation.
• Go beyond standard reporting by delivering unprompted insights. Diagnose root causes of changes in authorisation rates and identify margin leakage driven by transaction mix or fee structures.
• Work closely with Product Managers to define success metrics for new features and support Commercial teams with merchant-level profitability analysis and pricing scenarios.
• Own the “single source of truth” for key payments metrics (volumes, revenue, margins). Collaborate with Engineering to define tracking requirements and proactively identify and resolve data gaps.
• Build and maintain a robust semantic layer on top of payments data, ensuring consistent metric definitions across the business and enabling AI-driven workflows and Snowflake Cortex use cases.
• Develop scalable data models in dbt and create Tableau dashboards that empower stakeholders to self-serve insights, while you focus on deeper strategic analysis.
• Translate complex terminal, POS, and eCommerce data into clear, actionable insights for senior stakeholders to inform product roadmap and pricing decisions.

Data Analyst, Payments

Business Development Rep

• Customer Identification – Proactively identify potential customers within your defined territory through cold outreach, networking and referrals.
• Building Relationships – Engage with existing and potential customers in-person to understand their challenges, establish rapport and build trust to create a positive customer experience.
• Closing Sales – Use effective sales strategies to win new business and consistently exceed revenue targets.
• Product Knowledge – Be an expert in all things Teya and have a deep understanding of our full range of products, becoming a trusted advisor to your customers.
• Market Feedback – Provide valuable insights and feedback from the field to help us improve our product offerings and sales processes.
• Brand Representation – Represent Teya as the go-to person in your territory while embodying our values and vision.
• Customer Growth – Proactively nurture long-term customer relationships by identifying opportunities for upselling and cross-selling Teya solutions to maximize value.
• Team Development – Support the onboarding and training of new joiners, sharing best practices and coaching them towards success.
• Leadership Support – Step in to assist the Sales Manager with routine management tasks when required, ensuring smooth operations and team alignment.

Senior Business Development Manager

• Proactively identify and engage prospective customers within your defined territory through outreach, networking and referrals
• Meet customers face-to-face to understand their needs, challenges and goals
• Use effective, value-led sales approaches to win new business and achieve performance targets
• Develop strong knowledge across Teya’s products and solutions (don’t worry — you’ll receive plenty of training)
• Share insights from the field to help improve our products and customer experience
• Represent Teya as a credible, professional and values-led ambassador within your territory
• Build positive, long-term customer relationships that support growth and retention

Business Development Executive

Engineering Manager

• Own the Fraud & AML Detection Architecture
• Act as the technical lead for the fraud & AML rules engine, risk scoring logic, and behavioural monitoring pipeline.
• Design and improve the event flows, data schemas, triggers, and scoring components used for detection.
• Work closely with engineering to implement scalable and low-latency monitoring logic in production.
• Build and Optimise Rule Logic
• Lead analysts in designing and refining technical detection rules (syntax, thresholds, conditions, event mapping).
• Translate risk appetite into robust, efficient, and data-backed rules.
• Create testing frameworks, simulation tools, and regression checks for rules before deployment.
• Measure rule performance with clear metrics (latency, false positives, leakage, precision).
• Integrate Risk Models & Behavioural Signals
• Partner with data scientists to integrate ML-based risk scores, anomaly detectors, or velocity-based models into the rule engine.
• Define how risk signals are weighted, aggregated, or combined with deterministic rules.
• Ensure models and rules work coherently within the monitoring architecture.
• Engineering Collaboration & Technical Roadmap
• Work closely with platform and backend engineers to improve system reliability and automation: real-time alert pipelines, rule execution framework, data ingestion & streaming, audit logs & version control, monitoring dashboards.
• Data & Event Quality Ownership
• Define data requirements for fraud/AML systems: event mapping, attributes, enrichment.
• Lead investigations into data discrepancies and improvements to event quality.
• Partner with data engineering to ensure the pipeline is fit for detection logic.
• Leadership and Team Management
• Manage a small team of technical analysts responsible for rules design and monitoring logic.
• Work with the Head of First Line Risk to prioritise work and align on roadmap.
• Build a strong engineering mindset in the fraud monitoring team: documentation, testing, performance measurement.

Senior Engineering Manager – Fraud & Transaction Monitoring

• Own the Fraud & AML Detection Architecture.
• Act as the technical lead for the fraud & AML rules engine, risk scoring logic, and behavioural monitoring pipeline.
• Design and improve the event flows, data schemas, triggers, and scoring components used for detection.
• Work closely with engineering to implement scalable and low-latency monitoring logic in production.
• Build and Optimise Rule Logic.
• Lead analysts in designing and refining technical detection rules (syntax, thresholds, conditions, event mapping).
• Translate risk appetite into robust, efficient, and data-backed rules.
• Create testing frameworks, simulation tools, and regression checks for rules before deployment.
• Measure rule performance with clear metrics (latency, false positives, leakage, precision).
• Integrate Risk Models & Behavioural Signals.
• Partner with data scientists to integrate ML-based risk scores, anomaly detectors, or velocity-based models into the rule engine.
• Define how risk signals are weighted, aggregated, or combined with deterministic rules.
• Ensure models and rules work coherently within the monitoring architecture.
• Engineering Collaboration & Technical Roadmap.
• Work closely with platform and backend engineers to improve system reliability and automation: real-time alert pipelines, rule execution framework, data ingestion & streaming, audit logs & version control, monitoring dashboards.
• Data & Event Quality Ownership.
• Define data requirements for fraud/AML systems: event mapping, attributes, enrichment.
• Lead investigations into data discrepancies and improvements to event quality.
• Partner with data engineering to ensure the pipeline is fit for detection logic.
• Leadership and Team Management.
• Manage a small team of technical analysts responsible for rules design and monitoring logic.
• Work with the Head of First Line Risk to prioritise work and align on roadmap.
• Build a strong engineering mindset in the fraud monitoring team: documentation, testing, performance measurement.

Consultant

• Closing deals in merchant services
• Helping merchants get paid faster and manage their money smarter
• Building business relationships and supporting clients
• Earning commissions and residuals based on performance

Payment Consultant

Account Manager

• Build and maintain strong, long-term relationships with clients to foster trust and ensure customer satisfaction.
• Identify opportunities for upselling, cross-selling, and expanding service offerings to maximize account potential and revenue.
• Develop and implement strategies to maintain client loyalty, minimize churn, and foster long-term partnerships.
• Track and analyze account performance, providing regular updates and reports to clients on key metrics and outcomes.
• Gather client feedback and share insights with relevant teams to inform product development, service improvements, and customer-focused strategies.

• Deliver structured onboarding for new ISCs — covering Teya's products, pricing, tools, and the merchant onboarding process.
• Adapt your approach based on each ISC's background. Some will have payments experience; others will be new to the industry.
• Ensure ISCs have genuinely developed the competencies they need — not just attended training, but understood it and can apply it in the field.
• Spend regular time in the field — shadowing ISCs, observing their approach, and giving practical feedback.
• Coach ISCs to build the confidence and skills they need to hit their early milestones and develop sustainable selling habits.
• Run structured 1:1s and follow-ups to maintain momentum, spot blockers early, and keep ISCs engaged through the activation period.
• Own the handover from Recruitment. Understand who you're receiving, flag any concerns about quality or readiness, and feed back what you're seeing so intake improves over time.
• Own the handover to Sales. When an ISC is ready to progress, provide a clear picture of their competencies, strengths, and areas to watch — so Sales can continue their development effectively.
• Build connection within the new-joiner cohort — through WhatsApp groups, celebrating wins, and creating a sense that ISCs aren't doing this alone.
• Be a visible, approachable presence. ISCs should know who you are and feel comfortable reaching out when they need support.
• Keep HubSpot accurate and up to date — logging activity, tracking progress, and ensuring handovers are clean.
• Surface insights on what's working and what isn't. Your observations from the field will shape how we improve the programme.

Sales Trainer

• Client Identification – Proactively identify potential customers in your area through in-person prospecting, outreach, networking and referrals;
• Relationship Building – Meet with current and prospective customers in person to understand their challenges, build empathy and trust, and deliver a positive experience;
• Closing Sales – Use effective sales strategies to win new business and achieve your targets;
• Product Knowledge – Become an expert in everything Teya and develop in-depth knowledge of our products;
• Market Feedback – Collaborate with the wider company by providing valuable field insights to help improve our products;
• Customer Retention – Proactively nurture long-term customer relationships, identifying opportunities for upselling and cross-selling Teya solutions;
• Brand Representation – Act as Teya’s representative and the primary point of contact in your area, embodying our values and vision.

Business Development Representative

Outside Sales

• Identificazione dei clienti: individuare proattivamente potenziali clienti nella tua area tramite prospecting, contatti, networking e referenze;
• Costruzione di relazioni: incontrare di persona clienti attuali e potenziali per comprenderne le sfide, creare empatia e instaurare fiducia, offrendo un’esperienza positiva;
• Chiusura: utilizzare strategie di vendita efficaci per acquisire nuovi clienti e raggiungere i tuoi obiettivi;
• Conoscenza del prodotto: diventare un esperto di tutto ciò che riguarda Teya e i nostri prodotti (non preoccuparti, riceverai molta formazione!);
• Feedback dal mercato: collaborare con il resto dell’azienda, fornendo informazioni preziose dal campo per migliorare i nostri prodotti;
• Fidelizzazione dei clienti: mantenere relazioni durature con i clienti, identificando opportunità di up-selling e cross-selling delle soluzioni Teya per massimizzare il valore e la fidelizzazione;
• Rappresentanza del marchio: essere il punto di riferimento di Teya nella tua area, incarnando i nostri valori e la nostra visione.

Field Sales Agent

Software Engineer

• Develop cross-platform mobile applications using Flutter and Kotlin.
• Write clean, maintainable, and secure code to address complex business problems.
• Prioritize performance, scalability, and maintainability in all development tasks.
• Seamlessly integrate various APIs and SDKs, ensuring reliability and efficiency.
• Focus on delivering a modern, intuitive, and user-friendly experience for merchants across Europe.
• Collaborate with cross-functional teams to align technical solutions with business objectives.
• Actively participate in critical project decisions, including architecture design, framework selection, and tool evaluation.
• Mentor and support team members, fostering a collaborative and growth-oriented environment.
• Continuously improve applications while applying automation best practices to reduce waste and error.
• Work within Agile/Scrum methodologies, ensuring timely delivery, iterative improvements, and collaboration across teams.

Senior Mobile Engineer

• Proactively identify and engage prospective customers within your territory through outbound outreach, networking and referrals
• Meet customers face-to-face to understand their needs, challenges and goals, building trust through consultative conversations
• Use effective, value-led sales approaches to win new business and consistently achieve performance targets
• Develop strong knowledge across Teya’s products and solutions, supported by plenty of training
• Share insights from the field to help improve our products, messaging and sales processes
• Represent Teya as a credible, professional and values-led ambassador within your territory
• Build long-term customer relationships by identifying relevant upsell and cross-sell opportunities
• Contribute to a collaborative, high-performance sales culture that values learning and continuous improvement