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About the role
Key responsibilities & impact- provide hardware and software support to users and devices
- ensure devices remain compliant with corporate policies
- manage network access in line with security policies
- support onboarding and offboarding of team members
- promote knowledge sharing and learning within the team
Requirements
What you’ll need- at least two years' experience in a similar IT service environment
- high level of proficiency in supporting Apple and Windows endpoints
- good working knowledge of Slack, Teams, Atlassian suite, and Microsoft 365
- effective communication skills
- analytical and problem-solving skills
- ability to work well under pressure
- attention to detail and proactive problem solving
- comfortable working within structured programs
Benefits
Comp & perks- continuous learning opportunities
- supportive community
- comprehensive benefits
ATS Keywords
✓ Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
hardware supportsoftware supportApple endpointsWindows endpointsnetwork access managementcomplianceproblem-solvinganalytical skillsattention to detailstructured programs
Soft Skills
effective communicationability to work under pressureproactive problem solvingknowledge sharingteam collaboration
