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About the role
Key responsibilities & impact- Support the roadmap and delivery of core product areas, helping to keep projects on track and aligned with team goals
- Assist in gathering user insights through interviews, feedback sessions, and data reviews to spot key pain points
- Help turn research findings into clear, actionable requirements; collaborate with Design, Engineering, Marketing, and Ops to prototype and iterate on new features
- Contribute to prioritisation by weighing potential impact, balancing quick wins with long-term improvements
- Track and share performance metrics (KPIs) after launch, highlighting ways to boost adoption, engagement, and retention
- Support go-to-market plans: help prepare launch materials, coordinate with Customer Success, and ensure internal teams are aligned
- Champion simplicity and usability by representing the customer’s perspective in design reviews and planning sessions
- Assist in improving the tools and systems that support key user journeys like onboarding, activation, and retention
Requirements
What you’ll need- 1–3 years of experience in product management, project coordination, or a related role, preferably in a tech, fintech, or SaaS environment
- BA/BS in a technical, analytical, or business field (or equivalent practical experience)
- You think big picture but love diving into details to make sure nothing slips through the cracks
- You take initiative in developing scalable solutions, are open to learning new tools, and are comfortable rolling up your sleeves to get the job done
- Comfortable working through ambiguity and seeking guidance to define clear next steps
- Data-curious: you help formulate hypotheses, gather data, and support A/B tests or other experiments to inform decisions
- Effective communicator: you can craft clear documentation, share insights with stakeholders, and facilitate cross-functional collaboration
- Customer-centric: you listen for user feedback, empathise with their needs, and aim to weave that understanding into every task
Benefits
Comp & perks- Continuous learning opportunities
- Supportive community
ATS Keywords
✓ Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
product managementproject coordinationdata analysisA/B testinguser researchrequirements gatheringperformance metricsprototypinggo-to-market strategycustomer journey mapping
Soft Skills
initiativeattention to detaileffective communicationcross-functional collaborationcustomer-centric mindsetproblem-solvingadaptabilitycritical thinkingempathyprioritization
Certifications
BA/BS in technical fieldBA/BS in analytical fieldBA/BS in business field
