Texana Bank

Marketing Operations Coordinator, Mortgage Loans

Texana Bank

full-time

Posted on:

Origin:  • 🇺🇸 United States

Visit company website
AI Apply
Manual Apply

Job Level

Mid-LevelSenior

About the role

  • Work in Marketing and closely with Call Center Operations teams to launch, execute and report on marketing programs supported by outbound and inbound call centers
  • Develop and maintain scalable processes within the marketing and sales stack
  • Translate marketing objectives into actionable programs for inbound and outbound contact center sales operations
  • Own the preparation and execution of campaign tactics: promotions, emails, SMS, call center and customer lists
  • Monitor campaign performance, analyze results and create regular internal and partner-facing reports
  • Manage competing priorities on complex cross-functional projects and provide strong project management

Requirements

  • Ability to collaborate effectively with cross-functional team members within the company
  • Thrive in a self-starter, fast-paced and changing environment
  • Strong Attention to details
  • Hands-on experience with Customer Relationship Management (CRM) systems
  • Hands-on experience with Data management Platform (DMP) platforms
  • Hands-on experience with Workflow automation tools
  • Hands-on experience with Direct Mail marketing processes (list acquisition and screening)
  • Experience using marketing and sales technologies or ability to quickly adapt (Velocify, Encompass, Call Rail, Adobe, Microsoft products)
  • Excellent written and verbal communications skills
  • Strong project management skills, with a track record of managing competing priorities
  • Education: High school diploma (Bachelor's degree preferred)