Marketing Operations Specialist
HighlightTA
Marketing Operations Lead
OpenAI
full-time
Posted on:
Location Type: Remote
Location: Remote • 🇺🇸 United States
Visit company websiteSalary
💰 $265,500 per year
Job Level
Senior
About the role
- Set and evolve the standards for onboarding, playbooks, and internal comms guidance across Marketing.
- Establish governance for end-to-end marketing processes, ensuring clarity from intake through launch and learn.
- Direct tooling strategy (Airtable, DAM, rights management, PM tools) to drive simplification and AI integration.
- Shape cross-functional operating models with Product, Legal, and Comms Ops to improve speed and collaboration.
- Ensure and audit compliance with company policies on data access and confidentiality.
Requirements
- 8–10 years in marketing or creative operations, strategy & ops, or program management.
- Experience leading operational design or transformation at org-wide scale (e.g., marketing, creative, or cross-functional operations).
- Proven systems thinker who designs and scales operational frameworks that improve how large marketing teams work.
- Thrives in fast-paced, ambiguous environments; finds structure without over-engineering.
- Skilled at influencing senior stakeholders and aligning multiple orgs around a unified operating model.
- Calm, collaborative operator who brings clarity and structure to fast-moving environments.
Benefits
- Medical, dental, and vision insurance for you and your family, with employer contributions to Health Savings Accounts
- Pre-tax accounts for Health FSA, Dependent Care FSA, and commuter expenses (parking and transit)
- 401(k) retirement plan with employer match
- Paid parental leave (up to 24 weeks for birth parents and 20 weeks for non-birthing parents), plus paid medical and caregiver leave (up to 8 weeks)
- Paid time off: flexible PTO for exempt employees and up to 15 days annually for non-exempt employees
- 13+ paid company holidays, and multiple paid coordinated company office closures throughout the year for focus and recharge, plus paid sick or safe time (1 hour per 30 hours worked, or more, as required by applicable state or local law)
- Mental health and wellness support
- Employer-paid basic life and disability coverage
- Annual learning and development stipend to fuel your professional growth
- Daily meals in our offices, and meal delivery credits as eligible
- Relocation support for eligible employees
- Additional taxable fringe benefits, such as charitable donation matching and wellness stipends, may also be provided.
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
operational designtransformationsystems thinkingoperational frameworksmarketing processesdata access complianceconfidentiality standards
Soft skills
influencing stakeholderscollaborationclaritystructureadaptabilityproblem-solving
