Dutch-Speaking Content Moderator
Teleperformance
Content Moderator, French Speaker
Teleperformance
full-time
Posted on:
Origin: • 🇪🇸 Spain
Visit company websiteJob Level
Mid-LevelSenior
About the role
- Ensure a safe and positive experience for users on a major social media platform.
- Review user-generated content to ensure compliance with guidelines.
- Monitor platforms for inappropriate or harmful material and take necessary actions (e.g., removal, flagging).
- Collaborate with teams to improve moderation strategies and ensure a safe user environment.
- Participate in initial training and ongoing coaching to maintain moderation quality.
Requirements
- C2 level of French and advanced English.
- Strong affinity for social media, goal-driven and proactive.
- Content moderation, customer service, or contact center experience is a plus.
- Mandatory: Completed studies (ESO/High School or higher).
- Process Excellence: Systematically improving organizational processes to enhance efficiency, effectiveness, and quality.
- Collaboration: Working effectively with others, sharing ideas and resources to achieve common goals.
- Communication: Exchanging information, ideas, and messages between individuals or groups through various channels and mediums.
- Emotional Intelligence: Understanding and managing one's own emotions and the emotions of others.
- Open Mindedness: Considering and appreciating diverse perspectives and ideas.
- Critical Thinking: Evaluating information and arguments to make informed decisions based on data insights.
- Solution Orientation: Approaching problems with a focus on practical and effective solutions.
- Entrepreneurship: Mindset characterized by innovation, creativity, risk-taking, and proactivity.
