TeamViewer

Implementation Specialist

• Serve as a subject matter expert on our world-class Digital Employee Experience (DEX) and best-in-class Remote Control (Tensor) platforms, translating complex enterprise requirements into practical and scalable architectural designs that accelerate a customer's time to value.
• Lead technical discovery and design workshops with enterprise customers, identifying their unique business needs, technical challenges, and strategic objectives.
• Architect and document custom solutions and integrations that meet customer requirements.
• Drive the technical implementation process, ensuring successful delivery and configuration of the platform within complex enterprise IT and OT environments.
• Act as a key technical advisor to both customers and internal teams.
• Collaborate with Product Management, Engineering, and Customer Success to ensure solution designs are feasible and align with long-term product strategy and customer success goals.
• Maintain deep knowledge of industry trends, competitor offerings, and emerging technologies in the IT/OT space. Use this expertise to provide thought leadership and influence both our internal product roadmap and external customer engagements.

Implementation Engineer – All Genders

• Serve as a subject matter expert on our software solutions
• Lead technical discovery and design workshops with enterprise customers
• Architect and document custom solutions and integrations
• Act as a key technical advisor to both customers and internal teams
• Maintain deep knowledge of industry trends and emerging technologies

Implementation Engineer

QA Engineer

• Conduct manual testing for web-based applications to ensure high quality and reliability.
• Design, execute, and maintain comprehensive regression test suites.
• Promote a culture of continuous improvement in QA processes and practices.
• Prepare, review, and execute test plans throughout the entire software development lifecycle.
• Ensure comprehensive test coverage across all functional requirements and use cases.
• Actively participate in Scrum ceremonies, providing constructive feedback from an end-user perspective.
• Collaborate closely with QA engineers and developers across teams on shared topics and initiatives.

Junior QA Engineer

Project Manager

• Independently manage the full project lifecycle for assigned accounts, serving as the primary point of contact for the client.
• Develop and maintain comprehensive project plans, including scope, objectives, timelines, and resource allocation.
• Ensure project milestones are met on time and within scope; manage any changes to the project plan and communicate impacts to stakeholders.
• Direct internal technical teams and third-party vendors to ensure resources are aligned and tasks are executed efficiently.
• Provide regular status updates to clients, managing expectations and building trusted relationships throughout the engagement.
• Maintain thorough project documentation, including status reports, project plans, risk logs, and change orders.

SaaS Implementation Project Coordinator

Administration

• Provide excellent customer service and support to internal staff within our APAC offices (as well as remote staff)
• You will be responsible for the configuration and on-going management of our IT devices and hardware, as well as supporting our applications such as Office 365
• Respond to internal IT tickets raised, providing a prompt service to you TeamViewer colleagues
• Support the IT service desk and be the initial point of contact for internal IT issues for the APAC region and onsite in Adelaide
• Manage basic active directory functions, such as distribution lists and user creation
• Support our suite of applications such as Office 365
• Setup, deploy, and support staff in the setup of mobile devices
• Troubleshoot and resolve peripheral issues (e.g., monitors, docking stations, printers)
• Help out the global IT team with tasks and projects as required
• Ensure employees have a smooth onboarding experience by assisting with the installation and first-time login of systems (this may include preparing packs to send to remote employees, and offering virtual assistance)
• Assist with procurement of software and hardware from approved suppliers
• Develop and maintain documentation (such as user guides) for our internal knowledge base ‘Confluence’

IT Service Desk Administrator

Customer Support

• Join our Customer Support Team as a Customer Support Specialist (all genders), satisfying our customers by delivering an outstanding customer experience.
• Support our existing customers with their technical and accounting issues over the phone and via email.
• Provide support to our customers by answering inquiries via our ticket system and support chat.
• Prepare offers for prospect customers, tailoring solutions to their individual needs.
• Show our software solutions to customers via online demonstrations, presenting functionality that will solve their individual IT challenges.
• Work closely with all members of the Customer Support team to deliver a best-in-class experience for our existing and potential customers.

Customer Support Specialist, Polish Speaker

Sales

• Join TeamViewer as Sales Compensation Analyst and be responsible for analyzing sales data and trends, evaluating the effectiveness of current compensation plans, and recommending changes to improve sales results.
• This role also involves collaborating with various departments, such as Finance and HR, to ensure compensation plans align with our overall business goals.
• Analyze sales data and determine appropriate target achievement of individual sellers and teams
• Create and implement efficient processes for calculation and distribution of sales compensation
• Monitor and analyze the effectiveness of current compensation plans, making recommendations for improvements as needed
• Establish automated tools to increase transparency on target achievement for sellers and improve accuracy of calculation
• Provide guidance and support to sales teams and managers on compensation-related issues
• Collaborate with other departments, such as Finance and HR, to ensure compliance with company policies and procedures
• Stay current on industry trends and best practices in sales compensation calculations.

Sales Compensation Analyst

Account Executive

• Responsible for winning new Enterprise accounts and growing existing business with Enterprise solutions to meet revenue and profit targets
• Apply both tactical and strategic go to market models aimed at growing the customer base both in the short and long terms to drive higher revenues, customer growth and customer retention
• Build strong partnerships at the senior leadership level, key decision-makers and establish new business relationships
• Propel the TeamViewer/Enterprise brand with customers/prospects as well as alliance partners through participation and exposure at various industry events
• Manage complex sales cycle to close and identify cross selling and upselling opportunities
• Support monthly and quarterly forecast process, including pipeline analysis, data validation, and identify gaps and actions required
• Achieve and exceed your quarterly and annual sales targets
• Conduct market analysis to find new project/customer opportunities and create account plans that ensure customer needs are identified early

Enterprise Account Executive – Frontline

Solutions Engineer

• As a Senior Solution Engineer, you will be a key technical & business partner to the French Sales Team for enterprise accounts, responsible for demonstrating the value of our software solutions to prospective and existing customers.
• You will collaborate closely with sales, product, and technical teams to deliver tailored solutions that address the unique challenges of our customers' IT environments.
• Become a subject matter expert on TeamViewer’s IT and DEX product portfolio.
• Deliver engaging product demonstrations, workshops, and webinars tailored to customer pain points.
• Articulate the technical and business value of our solutions to both technical and non-technical audiences.
• Conduct detailed discovery sessions to understand customer challenges and objectives.
• Design and propose customized solutions that align with customer needs and leverage TeamViewer’s capabilities.
• Develop solution proposals, statements of work (SOWs), and technical documentation.
• Lead POV/POC and pilot engagements to validate solution effectiveness in customer environments.
• Provide hands-on technical guidance and support throughout the validation process.
• Analyze results and deliver actionable recommendations.
• Partner with sales teams throughout the sales cycle, providing technical expertise and support.
• Respond to RFx documents with accurate and compelling technical responses.
• Collaborate with Product Management, Engineering, and Customer Success to ensure customer satisfaction and continuous improvement.
• Stay current on industry trends, competitive offerings, and emerging technologies.
• Provide feedback to internal teams to influence product roadmap and innovation.

Senior Solutions Engineer

• We are seeking an experienced and organized SaaS Implementation Project Coordinator to take full ownership of client software implementation projects.
• In this role, you will be the primary lead responsible for planning, executing, and finalizing projects according to deadlines and within budget.
• You will drive the entire lifecycle—from kickoff to go-live—coordinating internal resources and acting as the main point of contact for our clients.
• This role is critical in driving initial customer adoption and ensuring a flawless delivery experience.

Project Coordinator

Inside Sales

• Join our sales team as a Sales Representative for the Nordic market and be responsible for establishing successful new business relationships resulting in the company's growth!
• Establish and expand business relationships with TeamViewer customers via telephone, e-mail and chat
• Identify cross and up-sell potentials and distribute the entire TeamViewer product platform
• Negotiate sales contracts and close deals while maintaining accurate records of sales activities and customer interactions to ensure that your monthly goals are met
• Collaborate with other departments, such as Customer Support and Retention, to ensure a high level of service satisfaction
• Stay on top of industry trends, competitors and market conditions

Inside Sales Specialist – Swedish/English

• Develop and execute a comprehensive channel sales strategy aligned with company revenue goals focused on the Americas market
• Identify, recruit, and onboard high value partners including VARs, MSPs, GSIs, ISVs, and referral partners
• Establish scalable partner programs, incentives, and performance frameworks to drive predictable pipeline and revenue
• Lead quarterly and annual planning for channel sales, including forecasting, territory alignment, and partner segmentation
• Build strong, trust based relationships with key partners and executive stakeholders
• Oversee partner onboarding, training, and certification programs to ensure product readiness and sales effectiveness
• Collaborate with marketing to develop comarketing initiatives, partner campaigns, and joint value propositions
• Support partners in opportunity development, deal structuring, and navigating the sales cycle
• Own channel revenue targets and pipeline development metrics
• Monitor partner performance, analyze trends, and implement corrective actions when needed
• Drive partner accountability through business reviews, KPIs, and structured performance management
• Ensure accurate reporting of partner activity, forecasts, and deal progression
• Work closely with Product, Marketing, Customer Success, and Sales Operations to align channel initiatives with company priorities
• Provide market and partner feedback to inform product roadmap and competitive positioning
• Partner with Finance and Legal to structure agreements, pricing models, and program policies

Director, Channel Sales – Americas

Software Engineer

• Join TeamViewer as a Working Student in our Software Development team in Porto
• Reinforce the team by developing testing and production code
• Work primarily with C++ using different compilers on different operating systems
• Support the development and optimization of internal tools
• Collaborate closely with experienced engineers and researchers in a dynamic, cross-functional team

Student, Software Development

Technical Account Manager

• Lead Technical Strategy and Solution Architecture
• Serve as the primary technical advisor and consultant for enterprise accounts, providing architectural guidance, implementation support and assistance with testing
• Design and document scalable deployments aligned with industry best practices and customer specific environments, integrating with tools like Intune, SCCM, ServiceNow, and Entra AD
• Identify areas of further system integration (API etc.) and assist with configuration
• Build, document and execute tailored technical onboarding and adoption plans
• Enable customers on advanced DEX platform capabilities—such as automation, dashboarding, and endpoint health analytics—to drive deeper platform use
• Coach customers on DEX capabilities, encouraging the creation of a DEX Center of Excellence
• Monitor and report on Platform usage patterns and performance.
• Provide Validation and Health Check reports for existing customer environments
• Lead technical troubleshooting efforts and coordinate resolution of escalated issues with support and engineering teams
• Translate customer goals into measurable platform outcomes (e.g., reduced MTTR, improved digital experience scores etc.)
• Identify opportunities for feature expansion or additional module adoption through technical insight and usage analysis.
• Collaborate with Sales and Customer Success to support renewals, upsells, and long-term account growth.