TeamViewer

Backend Engineer

• Build services for our TeamViewer ONE & Remote Management solution, by enabling the platform and clients to protect our customers
• Define the architecture, design and develop new features for our software in C++
• Collaborate with front-end engineers, backend engineers and quality assurance engineers to design optimum solutions, balancing performance, costs and long-term maintainability
• Continuously integrate, build and deploy our solution from test system to production
• Contribute to our clients, backend services and partner APIs
• Design and implement common APIs based on architecture guidelines and frameworks
• Design and build common database systems of high availability and quality and low cost
• Optimize and enhance our software with new, efficient algorithms and state-of-the-art software tools and technologies
• Work independently on solutions for specified requirements and be responsible for complying with time and quality specifications
• Ensure that our software is secure, stable, scalable and runs efficiently
• Monitor the latest technical developments in your field and make proposals for improvement
• Guide and assist other team members in engineering topics relevant for the team
• Act as an advisor for product owners (feasibility studies and time estimates for new functionality to be implemented)
• Communicate with customers to analyze & fix product defects, or during major implementations

Staff Software Engineer, C++

• Design and implement new features for our software across all major platforms
• Define and develop the architecture of new components and functionalities
• Continuously optimize and enhance our software using efficient algorithms and modern technologies
• Work independently to deliver high-quality solutions on time, ensuring stability and performance across systems
• Stay up to date with the latest technical trends and proactively propose improvements
• Mentor and support junior developers, fostering knowledge sharing and professional growth within the team

Senior Java Software Engineer – all genders

Procurement

• Provide comprehensive administrative and operational support to the Adelaide office, while also supporting other APAC locations as required
• Plan, coordinate, and deliver internal events and corporate engagements, including in-house activities, team luncheons, celebrations, and regional conferences
• Act as the primary point of contact for facilities management, liaising with building management, maintenance teams, and external service providers
• Manage domestic and international travel coordination for employees, ensuring cost efficiency and policy compliance
• Oversee and support the end-to-end procurement process (demand-to-pay) in close collaboration with internal stakeholders
• Maintain, manage, and continuously enhance supplier and vendor management frameworks
• Drive continuous improvement initiatives focused on service quality, cost optimisation, delivery timelines, and stakeholder experience, working closely with internal teams and external suppliers

Corporate Office – Procurement Manager

Customer Support

• Support our existing customers with their technical and accounting issues over the phone and via email
• Provide support to our customers by answering inquiries via our ticket system and support chat
• Prepare offers for prospect customers, tailoring solutions to their individual needs
• Show our software solutions to customers via online demonstrations, presenting functionality that will solve their individual IT challenges
• Work closely with all members of the Customer Support team to deliver a best-in-class experience for our existing and potential customers

Customer Support Specialist, German Speaker

Sales

• Assist our Sales Representatives with administrative tasks and daily operations
• Assist our back-office team to deploy opportunities and leads to the sales team
• Follow-up customer quotations and track sales in excel sheets
• Be responsible for the assistance of our customers in partnership with the sales representative
• Answer written inquiries through our e-mail system
• Maintain clean data in our CRM
• Work in close cooperation with our customer care team and the enterprise team
• Schedule meetings for sales representatives

Sales & Data Internship

Sales Development Rep

• As a Sales Development Representative, develop the skills to research potential clients and present to them a personalized and valuable presentation of the TeamViewer offering.
• You will do this through outreach in the form of strategic calling, emails, and/or social networking with the purpose of scheduling demos for your Account Executive.
• Grow your individual book of business by proactively generating new qualified leads
• Identify, connect with, qualify, sort, and track leads
• Hustle to achieve and exceed various core metrics, quotas, and KPIs as set by your manager, such as a minimum number of daily cold calls, emails, etc
• Display exceptional prospecting using consultative phone skills, including the ability to clearly articulate, inspire, project confidence, influence, overcome objections, and remain resilient throughout
• Utilize Salesforce to ensure activities are documented properly, contact information remains updated, opportunities are forecast accurately, and adequate information regarding the prospect and/or opportunity is communicated
• Maintain knowledge of market conditions and competitive activities
• Conduct a high-level discovery call with the prospect and can deliver a demonstration of the product
• Work closely with Account Executives across North America
• Learn from our Sales Leadership, then utilize competent selling and influencing skills for pre-qualification
• Influence the sales process and enhance the current capabilities based on learnings from discovery calls
• Prospective call preparation including company background research and other pertinent lead information

Sales Development Representative

• Provide Level 1 technical support to end-users and assist with billing
• Promote and maintain a high quality, professional, service-oriented company image through outstanding delivery of customer satisfaction objectives
• Answer user questions in the area of setup, product functionality and other topics (i.e. administrative questions following their purchase via phone and email)
• Conduct online demonstrations to explain software functionalities to existing customers as needed
• Provide Tier 1 Technical Support for customer inquiries about TeamViewer software
• Determine potential for sales opportunities and forward sales leads to the responsible teams
• Make customer satisfaction calls and participate in surveying customers to further improve service delivery
• Follow up on outstanding service issues to ensure customer success

Junior Customer Support Specialist – Portuguese, English

• As a Sales Development Representative, develop the skills to research potential clients and present to them a personalized and valuable presentation of the TeamViewer offering.
• You will do this through outreach in the form of strategic calling, emails, and/or social networking with the purpose of scheduling demos for your Account Executive.
• Grow your individual book of business by proactively generating new qualified leads.
• Identify, connect with, qualify, sort, and track leads.
• Hustle to achieve and exceed various core metrics, quotas, and KPIs as set by your manager, such as a minimum number of daily cold calls, emails, etc.
• Display exceptional prospecting using consultative phone skills, including the ability to clearly articulate, inspire, project confidence, influence, overcome objections, and remain resilient throughout.
• Utilize Salesforce to ensure activities are documented properly, contact information remains updated, opportunities are forecast accurately, and adequate information regarding the prospect and/or opportunity is communicated.
• Maintain knowledge of market conditions and competitive activities.
• Conduct a high-level discovery call with the prospect and can deliver a demonstration of the product.
• Work closely with Account Executives across North America.

Sales Development Representative – Portuguese, English

Account Executive

• Be responsible for consultative solution selling, win new enterprise accounts and grow existing business with TeamViewer’s solutions in order to meet and exceed revenue and profit targets
• Proactively engage customers with a consultative, solution-orientated approach and discover new opportunities by listening to customers intensely and articulating the value proposition of TeamViewer solutions clearly
• Establish and nurture strong relations with enterprise customers and key decision-makers, prepare masterful client presentations and run effective meetings
• Apply both tactical and strategic go to market models aimed at growing the customer base both in the short and long terms – drive higher revenues, customer growth and customer retention
• Propel the TeamViewer/Enterprise brand with customers, prospects as well as alliance partners through participation and exposure at various industry events
• Support weekly, monthly, and quarterly forecast process, including pipeline analysis, data validation and identify gaps and actions required
• Collaborate across all internal teams and resources to ensure you bring the best solution to our clients

Senior Account Executive

Full-stack Engineer

• The TeamViewer ONE platform finds and resolves IT issues before they affect users.
• Over the past several years we have successfully built and released products which makes IT administrators' day-to-day life easier.
• Play a key role in supporting and enhancing our TeamViewer ONE and Remote Management capabilities.
• Essential to maintaining and improving the experience for our existing customers, while helping evolve our SaaS cloud platform.
• Bring in expertise Swift / C / ObjectiveC / C++, macOS filesystem details, launchd and XPC.
• Contribute as an individual contributor, working primarily on our macOS Client to enhance our products TeamViewer ONE, Backup, Monitoring, DEX Essentials.
• Guide other members of the team in best practices for macOS software development.
• Build services for our TeamViewer ONE platform, by enhancing our product portfolio on the macOS client.
• Define the architecture, design and develop new features for our software in Swift / C / ObjectiveC / C++.
• Collaborate with front-end engineers, backend engineers and quality assurance engineers to design optimum solutions, balancing performance, costs and long-term maintainability.
• Continuously integrate, build and deploy our solution from test system to production.
• Design and implement common APIs based on architecture guidelines and frameworks.
• Design and build common database systems of high availability and quality and low cost.
• Optimize and enhance our software with new, efficient algorithms and state-of-the-art software tools and technologies.
• Work independently on solutions for specified requirements and be responsible for complying with time and quality specifications.
• Ensure that our software is secure, stable, scalable and runs efficiently.
• Monitor the latest technical developments in your field and make proposals for improvement.
• Guide and assist other team members in engineering topics relevant for the team.
• Coach & mentor junior members in the team.
• Act as an advisor for product owners (feasibility studies and time estimates for new functionality to be implemented).
• Communicate with customers to analyze & fix product defects, or during major implementations.
• Contribute end-to-end to our services and features by learning and using Java, C++ or TypeScript.

Senior Software Engineer, macOS

• The TeamViewer ONE platform finds and resolves IT issues before they affect users.
• Our vision is to become THE automated endpoint management solution for our customers.
• We’re looking for a Senior Software Engineer (all genders) to play a key role in supporting and enhancing our DEX Essentials and Remote Management capabilities, trusted by small and medium business customers.
• You will also bring in expertise in using technologies like Kubernetes, Argo CD, Kafka/Event Hubs, Redis, SQL.
• As part of an agile team, you’ll contribute as an individual contributor, working primarily with Java and SQL to enhance our products DEX Essentials and TeamViewer ONE which will run as containerized services on Kubernetes.
• You will be expected to guide junior members of the team in best practices in software development.
• Build services for our TV ONE, DEX & Remote Management solution, by enabling the platform and clients to derive insights.
• Define the architecture, design and develop new features for our software in Java.
• Collaborate with front-end engineers, backend engineers and quality assurance engineers to design optimum solutions, balancing performance, costs and long-term maintainability.
• Continuously integrate, build and deploy our solution from test system to production.
• Design and implement common APIs based on architecture guidelines and frameworks.
• Design and build common database systems of high availability and quality and low cost.
• Optimize and enhance our software with new, efficient algorithms and state-of-the-art software tools and technologies.
• Work independently on solutions for specified requirements and be responsible for complying with time and quality specifications.
• Ensure that our software is secure, stable, scalable and runs efficiently.
• Monitor the latest technical developments in your field and make proposals for improvement.
• Guide and assist other team members in engineering topics relevant for the team.
• Coach & mentor junior members in the team.
• Act as an advisor for product owners (feasibility studies and time estimates for new functionality to be implemented).
• Communicate with customers to analyze & fix product defects, or during major implementations.

Senior Software Engineer, Java

Solutions Engineer

• Act as the Technical Architect (all genders) for all AI-based integrations that contribute to an Agentic model framework, ensuring scalable, secure, and maintainable architectures
• Design and implement custom agents across key enterprise ecosystems — including Microsoft M365 Copilot, Microsoft Security Copilot, Salesforce Agentforce, and ServiceNow NowAssist
• Manage external development partners for the development of more advanced capabilities where needed
• Define, build, and maintain all prompting, grounding, and contextualization frameworks required for generated AI agents
• Create and maintain technical documentation, demo environments, architecture diagrams, and design blueprints, ensuring clarity and alignment across teams
• Collaborate with cross-functional stakeholders (Product, R&D, Partner Engineering, and Business Development) to deliver integrated, end-to-end AI solutions
• Participate in customer-facing meetings, workshops, and events to demonstrate prototypes, proof-of-concepts, and reference architectures
• Stay ahead of emerging trends in Agentic AI, RAG architectures, and enterprise AI orchestration frameworks to inform TeamViewer’s roadmap.