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Team Lead, Site Reliability Engineer
TeamViewerSRE Team Lead overseeing Azure-based global SaaS platform. Ensuring reliability and performance while mentoring Site Reliability Engineers in a hybrid work environment.
Tech Stack
Tools & technologiesAzureCloudDockerGrafanaKubernetesPostgresPrometheusPythonSQLTerraform
About the role
Key responsibilities & impact- Operate and maintain highly available, scalable cloud infrastructure supporting a global SaaS platform
- Lead the deployment and operation of feature and maintenance releases, ensuring safe and reliable delivery to production
- Drive improvements in monitoring, alerting, and observability to support 24/7 service reliability and reduce incidents
- Identify and reduce operational toil through automation and standardization
- Act as an escalation point during incidents, supporting effective and timely resolution
- Lead post-incident reviews, ensuring clear root cause analysis, actionable follow-ups, and measurable improvements
- Proactively identify reliability risks, performance bottlenecks, and systemic weaknesses
- Line-manage and mentor a team of Site Reliability Engineers
- Provide regular feedback, coaching, and performance development through 1:1s and goal setting
- Support team members’ technical growth and career progression
- Promote best practices in incident management, on-call operations, documentation, and reliability engineering
- Collaborate closely with Engineering, Product, Security, and Platform teams to improve operational maturity
- Contribute to hiring, onboarding, and team capacity planning as the SRE function evolves
Requirements
What you’ll need- Degree in Computer Science, Software Engineering, IT, or equivalent practical experience, with 3+ years in SRE, DevOps, software development, or related roles.
- Strong hands-on experience with Microsoft Azure, including operating and troubleshooting Azure App Services and Application Gateways.
- Practical experience with containers and orchestration (e.g., Docker, Kubernetes) and CI/CD pipelines (e.g., GitLab CI/CD, Azure DevOps).
- Proven experience with Infrastructure-as-Code and automation (e.g., Terraform, Argo CD) and scripting (PowerShell, Bash, Python).
- Experience with monitoring and observability tools (e.g., Grafana, Prometheus, Datadog).
- Solid understanding of cloud networking, security principles, Identity & Access Management (e.g., Keycloak, Entra), and databases (e.g., PostgreSQL, MS SQL).
- Comfortable balancing hands-on technical work with leadership and people responsibilities.
Benefits
Comp & perks- Competitive compensation including stock-based options
- Flexible PTO and paid holidays
- 401(k) with employer matching
- Comprehensive Health insurance package including 100% employer-paid medical coverage
- Up to 12 weeks of Parental Leave
- Basic Life Insurance, Short-Term & Long-Term Disability, 100% employer-paid
- Quarterly teambuilding events, leadership luncheons, and companywide “All Hands” meetings
- Open door policy and casual dress code
ATS Keywords
✓ Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
Site Reliability EngineeringDevOpsMicrosoft AzureDockerKubernetesCI/CDInfrastructure-as-CodeTerraformPowerShellPython
Soft Skills
leadershipmentoringcoachingperformance developmentincident managementcollaborationproblem-solvingroot cause analysiscommunicationteam capacity planning