IT Support

• Provide specialized expertise to help guide the planning, risk assessment, and execution of audits
• Lead and/or provide supervisory oversight to complex audits and ensure completion
• Undertake and complete a variety of complex audit projects and initiatives requiring specialist knowledge
• Oversee and/or independently perform concurrent multiple audits and related tasks from end to end
• Process and handle confidential information with discretion
• Execute the development of Audit Planning Memorandum (APM), Process Risk and Control Matrix (pRCM), Findings Grid and Audit Report
• Provides thought leadership and/or industry knowledge for own area of expertise
• Engage and manage relationships with business lines/corporate functions and ensures alignment with enterprise and/or regulatory requirements

Audit Manager II – Internal Controls over Financial Reporting

Analyst

• Lead the planning, development, execution, monitoring, and continuous enhancement of workforce management models supporting RESL Operations.
• Design, maintain, and optimize workforce capacity plans that align staffing supply with workload demand while balancing customer, colleague, and business outcomes.
• Partner with business leaders, Product Groups, and key stakeholders to understand operational strategies, volume drivers, and future business changes impacting workforce requirements.
• Develop forecasting methodologies, workforce models, and scenario analyses to evaluate resource needs, productivity opportunities, and operational risks.
• Conduct workforce impact assessments and business case analyses to quantify the impact of strategic initiatives, process changes, technology enhancements, and operating model transformation.
• Leverage advanced analytics, automation, and AI-enabled tools to improve forecasting accuracy, workforce efficiency, and decision support capabilities.
• Translate complex workforce insights into actionable recommendations and executive-level presentations that support strategic planning and investment decisions.
• Lead and facilitate working sessions, governance routines, and cross-functional initiatives involving multiple business partners and stakeholders.
• Support the development of workforce management standards, methodologies, governance practices, and forecasting best practices across supported business areas.
• Partner with Data, Analytics, Technology, and Operations teams to ensure workforce metrics, calculations, and reporting solutions remain accurate, scalable, and aligned with business objectives.
• Identify, evaluate, and implement opportunities to improve workforce planning processes through automation, continuous improvement, and innovative solutions.
• Develop educational materials, playbooks, job aids, and presentations to enhance workforce management knowledge and capability across the organization.

Senior Analyst, WFM

Collections

• Manage the creation, implementation and validation of various risk segmentation strategies
• Provide critical information, interpretative, and detailed analysis
• Investigate, create, implement and validate various risk segmentation strategies and policies
• Develop and execute collections strategies across delinquency stages
• Conduct a cohort time series analysis of PCL, Marketing Investments, Decision Expense, Risk Adjusted Revenue, Risk Adjusted Margin, NPV, ROE, etc.
• Partner with cross-functional teams (Legal, Compliance, Operations, Digital Vendors) to implement compliant and scalable strategies
• Monitor key performance metrics and deliver insights to leadership
• Ensure all strategies adhere to regulatory and compliance standards
• Support digital transformation initiatives, including automation and vendor integrations

Risk Manager II, Credit Card Collections Strategy Manager

Product Manager

• focus on the enablement of ServiceNow IRM/GRC and NowAssist capabilities, translating business needs into AI-driven platform solutions that enhance consistency, strengthen decision-making, and align with risk appetite, governance standards, and regulatory expectations.
• Responsible to ensure that a development team (pod) is creating value for the organization through the delivery of stakeholder-focused product increments.
• This entails aligning with other business leads, product owners, and business analysts to follow a product vision, creating and maintaining a prioritized product backlog, managing end-to-end delivery of requirements, and continuously assessing stakeholder feedback.
• The Product Owner I should always be considering how to maximize value, assessing how the product or the delivery process can be continuously improved.
• Contributes to a positive work environment and ensures that work embodies the Agile principles of transparency, collaboration and engagement.

Product Owner I – eGRC AI

• Analyzes financial statements, management profiles, business/product cycles, and cash flow ability to develop an assessment of credit risk
• Develops assessment/summary by identifying key strengths and risks, recommending a decision and a risk rating
• Independently discusses and recommends alternative structures, overall assessments, and any outstanding requirements with merchant Sales Reps
• Performs quality underwriting for merchant application requests
• Approves and/or recommends accounts within established merchant credit policy and individual credit approval limit authority
• Prepares analyses for designated merchant accounts that includes identifying any deviations from the merchant policy, recommending processing or reserve changes in order to preserve profitability, reduce credit risk and merchant exposure
• Participates in special projects and performs additional duties as required

Senior Credit Analyst

Marketing Analyst

• Provides specialized end to end BI support, visualization/presentation, and solutions for a significant business/function and/or projects/initiative.
• Accountable for the development, adoption and ongoing evolution of a best-in-class reporting and/or BI capability and may deliver on ad-hoc projects as assigned.
• Works independently as the senior analyst/subject matter expert and may provide technical support to others.
• Oversees and/or independently performs tasks from end-to-end and generally focuses on broad range of moderately complex issues that may span from short to medium term.

Senior Campaign Delivery Analyst

Business Intelligence Developer

• This role is not eligible for TD work visa support or sponsorship (e.g., H-1B, F-1 OPT/STEM OPT, TN or other work visa authorizations).
• Campaign Delivery manages marketing communications for TD Bank, working closely with multiple stakeholder groups, including DDTS (Data-Driven Targeting Strategy), MarTech, and marketing planners.
• We are responsible for timely and accurate campaign execution and management of overall marketing execution strategy.
• The Campaign Delivery team is seeking a strong QA Lead in Campaign Management with technical rigor, governance discipline, and leadership to ensure campaigns are accurate, compliant, and deployed without customer-impacting defects.
• This role provides specialized end to end BI support, visualization / presentation, and solutions for a significant business / function and/or projects / initiative.
• This role may be considered a subject matter expert in BI and Reporting.

Senior Business Intelligence Analyst – Campaign Delivery

Security Engineer

• Define, develop and/or implement Technology Controls / Information Security related policies and programs
• Assess risks, identify potential gaps and provide security solutions to mitigate risks
• Participate in complex projects and provide reporting, analysis, and assessments
• Act as a lead expert resource in technology controls / information security

Information Security Specialist – BISO

Customer Support

• Process financial transactions like deposits, withdrawals, and bill payments
• Understand and determine customer needs and recommend solutions
• Respond and resolve customers' concerns using standard procedures
• Achieve assigned goals and business objectives by promoting banking solutions
• Deliver quality customer experiences and recommend operational improvements

Customer Experience Associate

General Counsel

• Support recovery of mortgages and other secured lending products
• Provide strategic and legal advice to the business
• Deliver risk-calibrated legal advice enabling business strategy
• Translate complex legal issues into clear guidance
• Influence decision-making in complex situations
• Identify emerging risks and regulatory developments
• Build strong relationships with stakeholders
• Mentor other counsel and contribute to team culture
• Drive innovation in legal processes

Senior Counsel, Secured Recovery

Client Services Representative

• Provide dedicated specialized administrative support to an Investment Advisor or team of Advisors on diverse assignments.
• Prepare documentation and provide updates to IAs in preparation for client meetings.
• Create reports for analysis of client accounts; communicate with customers to provide mentorship on products and services, and identify referral opportunities.
• Accept/create leads and ensure correct referral coding administration.
• Submit marketing pieces for approval, compile client information packages, maintain marketing materials.
• Become familiar with and adhere to compliance requirements, including all aspects of new and existing account documentation and marketing materials.
• Provide a high level of client service which includes responding to phone, mail and electronic inquiries based on knowledge of full-service brokerage.
• Deliver the 'gold standard' client experience at every interaction with team members, colleagues and clients; prioritize and handle own work and consistently exercise discretion.
• Adhere to all policies and procedures and maintain a culture and operation of risk management.
• Use insights to continually improve individual and team performance for clients.
• Participate fully as a team member, continually improving knowledge and keeping others informed and up to date about status and progress, issues or other related activities.

Client Service Associate

Business Development Rep

• Supporting a team of Business Development Officers that identify, market, and sell loan products
• Providing sales, deal analysis and process support to Business Development Officers
• Participating in marketing efforts on prospects and clients
• Analyzing, originating and monitoring loans
• Managing all aspects of closing approved lending requests
• Collaborating with internal bank partners and external COIs

Business Development Associate

Manager

• Manage service delivery team of engineers for enterprise campus and retail network services
• Drive a culture of automation and operational excellence, leveraging Infrastructure-as-Code and process automation principles
• Accountable for financial planning, budget management, vendor spend oversight
• Support retail & campus openings, relocations, renovations, and network infrastructure refresh initiatives
• Partner with Network Engineering teams
• Drive continuous improvement initiatives that improve service quality, operational efficiency, and customer satisfaction
• Lead cross-functional resolution efforts and executive communications during major outages
• Foster a culture of accountability, collaboration, customer focus, and continuous improvement

Manager, Network Service Delivery

Data Scientist

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Senior Manager, Data Science – FCRM Modeling

Administrative Assistant

• Provide independent second-line compliance risk oversight
• Support the design, implementation, execution, and continuous enhancement of the Regulatory Compliance Management Program
• Collaborate with Legal, Finance, Risk, Audit, and other functions
• Provide guidance to business segments on Compliance programs
• Prepare summaries, presentations, and briefing notes