TCP Software

Technical Product Manager

• Drive the product vision, strategy, and roadmap for the Time & Attendance product portfolio.
• Lead the execution of the roadmap and release objectives.
• Manage product lifecycle processes including product discovery, planning, and launch.
• Work with customers to promote the product, understand customer needs, and drive adoption.
• Work closely with business stakeholders and technical teams to understand, prioritize, and communicate needs to ensure a full understanding of roadmap themes and requirements.
• Work with Engineering leaders to direct high-performance teams and ensure the success of product delivery.
• Work closely with product marketing to define and implement a Go-To-Market strategy
• Other duties include scheduling and leading portfolio meetings to identify and prioritize product issues, manage product roadmaps, and complete daily tasks to meet project deadlines.

Technical Product Manager – Integrations

Account Manager

• - Manage and mentor a team of Mid-Market Account Managers, helping them exceed revenue targets through effective account growth strategies.
• - Foster a high-performance sales culture, ensuring the team is motivated, accountable, and equipped to succeed.
• - Provide hands-on coaching, conducting regular 1:1s, deal reviews, and skill development sessions to improve prospecting, pipeline management, and closing strategies.
• - Develop and execute strategies to increase revenue within the Mid-Market segment by driving expansion into new locations, departments, and solution sets.
• - Ensure account managers actively prospect and engage new contacts within existing accounts through calling, emailing, and networking.
• - Monitor team sales performance, pipeline health, and key revenue metrics, adjusting strategies as needed to meet goals.
• - Leverage sales methodologies (e.g., MEDDPICC) to help the team effectively position TCP solutions and drive deal success.
• - Partner with Customer Success Managers (CSMs) to identify expansion opportunities during renewal cycles and ensure a seamless customer experience.
• - Work closely with Product, Marketing, and Sales Enablement teams to refine go-to-market strategies and equip the team with compelling sales materials.
• - Collaborate with leadership to refine and optimize sales processes, playbooks, and account segmentation strategies.
• - Implement best-in-class sales practices, ensuring consistent execution across the team.
• - Continuously assess and improve team performance through CRM analytics, forecasting, and data-driven decision-making.

Manager, Mid Market Account Management

Consultant

• Operate under the tight direction of an SC (Solution Consultant) Manager/Team Lead to learn the basics of being a Solution Consultant, setting priorities and goals while learning and growing technically
• Grow capabilities to strengthen independence demoing software and being able to identify business pains of prospects.
• Under close guidance of an SC Manager/Team Lead, support demos/deal of minimal complexity
• Demonstrate an ability to understand business pains of prospects and develop a demo plan while also paired with an SC Manager/Team Lead
• Starts as a novice, gradually becoming a growing individual contributor within the team

Solution Consultant

Project Manager

• Connect with customers to discuss customer requirements and expectations, address concerns, define project outlines, timelines, and expected budgets.
• Create an implementation strategy/outline in coordination with assigned resources.
• Communicate implementation strategies, requirements, and assignments to team members.
• Facilitate project reviews and work with the team to assess opportunities for improvement.
• Develop project timelines using project management software and hybrid agile methodologies.
• Define and control project scope using standard project management methodologies and internal quality control/assurance.
• Direct, manage, monitor, and control time and resources throughout the project lifecycle to facilitate multiple implementation projects simultaneously.
• Ensures customer success and satisfaction in a friendly and courteous manner.
• Maintains customer records by updating account information.
• Maintains product and industry knowledge to improve performance and skill set.
• Meet or exceed established performance requirements and goals.
• Contributes to team effort by ensuring the highest possible level of customer satisfaction using quality management processes.
• Responsible for ensuring projects are completed on-time, within budget, and up to the customer’s quality standards by ensuring that activities are properly sequenced and within coordinated timelines.
• Communicate across various departments and with multiple third-party vendors to ensure project progress.
• Ensure key project stakeholders are kept informed over the entire project lifecycle.
• Ability to predict risks that will deter project success and when needed perform Root Cause Analysis and/or Corrective Action Investigations on unforeseen project issues that arise, documenting and sharing as lessons learned.

Backend Engineer

• Work collaboratively to develop software using modern software development principles and state of the art technologies in a cross functional agile development environment using C++ and Qt framework.
• Design, develop, test, and document object-oriented embedded systems, firmware, and device-level applications.
• Deliver quality code based on unit and automated acceptance tests.
• Review, define, analyze, and improve detailed specifications and implement feature development.
• Ensure that development/integration documentation is adequate, complete, and published.
• Work on test automation to help insure fast delivery of quality products.
• Participate in peer-reviews of code and offer suggestions in line with best-practice design patterns.
• Mentor junior team members and provide technical leadership.
• Will operate independently, setting priorities and goals while continuing to learn and grow technically.
• Continually growing capabilities and strengthening independence, writing software, analyzing and solving complicated problems.
• Create and maintain build root for Linux system.
• Maintain update pipelines for releasing firmware and OS updates.

Software Engineer IV – C++/QT

Full-stack Engineer

• Provide technical leadership as a trusted source and known subject matter expert
• Lead peer-reviews of code and offer suggestions in line with best-practice design patterns
• Mentor team members and provide technical guidance
• Lead development efforts using modern software development principles and state of the art technologies in a cross functional agile development environment
• Design, develop, test, and document cloud hosted web applications
• Deliver quality code based on unit and automated acceptance tests
• Review, define, analyze, and improve detailed specifications and implement feature development
• Ensure that development/integration documentation is adequate, complete, and published
• Develop automated tests to help insure fast delivery of quality products
• Design industry standard Open API that lives on top of existing data platform
• Continually growing capabilities and strengthening independence, writing software, analyzing, and solving complicated problems
• Conducts highly complex and expert-level work.

Software Engineer IV – Team Lead

Product Designer

• Collaborate with product managers, developers, and other stakeholders to translate user needs and business goals into effective design solutions.
• Create wireframes, mockups, and prototypes to communicate design ideas clearly.
• Develop user flows, journey maps, and other design documentation to support product development.
• Contribute to and maintain consistency within the existing design system and style guides.
• Conduct usability testing sessions and apply user feedback to refine designs.
• Ensure design accuracy and feasibility through close collaboration with development teams.
• Use design principles, research insights, and data to support and explain design decisions.
• Present design concepts and rationale to peers and stakeholders.
• Support special projects and initiatives as needed

Designer

• - **Lead TCP’s visual identity and creative strategy** across all marketing channels, ensuring a cohesive and differentiated brand presence that drives awareness and engagement.
• - **Design and deliver** high-impact creative assets for campaigns, paid media, content, the website, social media, videos, events, and sales materials.
• - **Partner with the demand generation team** to concept and execute creative that converts—balancing brand storytelling with performance objectives.
• - **Collaborate cross-functionally** with content, product marketing, and comms to craft visuals that clarify complex ideas and make our solutions stand out.
• - **Mentor and guide junior designers**, providing direction, creative feedback, and career development support.
• - **Evolve and maintain brand guidelines and systems**, enabling consistent design quality and scalability across teams.
• - **Work with external partners** (freelancers, agencies, vendors) when needed to extend creative capacity or execute specialized projects.
• - **Champion design excellence **— bringing fresh ideas, curiosity, and creativity that elevate how TCP shows up in the market.

Senior Creative Designer

Marketing

• Co-develop annual and quarterly joint marketing plans with Partner Managers and partner stakeholders.
• Define target segments, joint value propositions, messaging, and use cases for each partnership.
• Ensure alignment of partner GTM plans with overall marketing, sales, and product strategies.
• Lead the execution of co-branded campaigns including webinars, events, digital campaigns, email nurture, content assets (e.g., eBooks, white papers, case studies), and social promotion.
• Manage marketing co-op budgets, ensuring effective use and ROI tracking.
• Oversee design, production, and deployment of co-branded collateral, landing pages, and creative assets.
• Drive partner-sourced and partner-influenced leads through coordinated programs.
• Collaborate with Marketing Ops, Sales Ops, and BDR teams to ensure proper lead routing, attribution, and follow-up.
• Monitor campaign performance and optimize based on metrics (leads, pipeline, conversions, cost per lead).
• Produce content kits and enablement toolkits to support partner engagement and execution.
• Develop internal and partner-facing sales enablement materials: battlecards, pitch decks, joint solution briefs, ROI calculators, and messaging frameworks.
• Ensure co-branding compliance and consistency with both TCP and partner brand standards.
• Identify and manage joint speaking opportunities at partner and industry events.
• Work with communications and content teams to create co-authored thought leadership, press releases, and joint customer stories.
• Manage and optimize partner marketplace presence and listings (e.g., listing in partner app directories).
• Maintain a partner marketing KPI dashboard (leads, pipeline, budget utilization, campaign ROI, content engagement).
• Provide regular reports and insights to stakeholders, including quarterly business reviews (QBRs) with partners.
• Recommend improvements and adjustments to strategies based on results and learnings.

Partner Marketing Manager

Performance Marketing

• Plan, execute, and optimize integrated demand generation campaigns across Google Ads, LinkedIn, display networks, and other paid channels.
• Own campaign strategy for assigned verticals, aligning messaging and targeting ICPs, buyer personas, and stages of the funnel.
• Collaborate cross-functionally with product marketing, creative, content, and marketing ops to ensure campaigns are on-brand, well-segmented, and fully optimized for lead capture and conversion.
• Leverage Salesforce and marketing automation platforms to track campaign performance, pipeline contribution, and ROI.
• Manage budgets and forecasts, ensuring efficient spending across channels and continuous improvement of cost per lead and cost per opportunity.
• Experiment with new platforms and tactics (e.g., intent data, ABM platforms, syndication, social) to reach and convert high-value audiences.
• Partner with sales and BDR teams to ensure strong lead follow-up, closed-loop reporting, and alignment on lead quality.

Marketing Campaign Manager

Analyst

• - Work with internal and external customers to identify and understand client processes and business needs as they pertain to integrations
• - Translate client processes and business needs into specific integration requirements and technical design documentation
• - Ensure that development, deployment, and implementation of integration supports the client’s processes and business needs
• - Analyze and identify data issues that require an override on core systems or assistance with data mapping between systems
• - Analyze and identify data issues in relation to technical design document and work with developer to document in Jira and make corrections
• - Provide support to implementation team as needed for integration work

Integration Analyst

Account Executive

• Identify as a subject matter expert and advisor to prospective customers, through knowledge of current trends and topics of interest within assigned market segment(s).
• Drive recurring subscription revenue via new customers within a defined territory.
• Expand current account revenue via cross-sell / upsell from accounts within defined territory.
• Achieve and exceed assigned sales revenue quota by targeting Enterprise account segment.
• Prior experience selling to State & Local Gov’t, K12, and Higher Education a plus.
• Coordinate onboarding of new customers and expansion sales with assigned CSM(s).
• Conduct effective needs assessments across multiple customer groups (technical, business, executive).
• Uncover client key business objectives and challenges, delivering actionable recommendations for improvement.
• Communicate the features and benefits of our niche software products in a consultative manner.
• Perform customized presentations and coordinate product demonstrations with Solutions Consultants.
• Maintain an organized database of accounts, opportunities, and activities.
• Manage, track, and forecast pipeline opportunities with accuracy.
• Develop and maintain ongoing promotion of company capabilities within assigned market segments.

Enterprise Account Executive – Federal

Business Operations

• Lead and manage business systems-related projects, including planning, execution, monitoring, and closure.
• Prepare and deliver change management plans, including communication, training, and support.
• Serve as the primary point of contact between the Business Systems team and other business units.
• Facilitate effective communication and collaboration to gather requirements and resolve issues.
• Conduct regular meetings with stakeholders to review project status and gather feedback.
• Manage and prioritize the Business Systems case queue to ensure timely resolution of cases.
• Monitor and update case statuses, ensuring all cases are moving forward and up to date.
• Collaborate with stakeholders to gather and document business and technical requirements for system changes, translating business needs into actionable system solutions.
• Plan and coordinate system maintenance activities, including updates, upgrades, and patches.
• Track and manage license counts for systems such as Salesforce, DocuSign, and Atlassian products.
• Create and maintain comprehensive documentation for business systems, including project plans, requirements, system configurations, and user guides.
• Keep all documentation up to date and accessible to relevant stakeholders.
• Other duties as assigned

Business Systems Project Manager

Recruitment

• Manage the full recruitment lifecycle, including sourcing candidates, screening resumes, coordinating interviews, and facilitating the hiring and onboarding processes.
• Collaborate with hiring managers to understand hiring needs and provide guidance on recruitment strategies and best practices.
• Develop and execute effective sourcing strategies to identify qualified candidates in a timely manner.
• Build and maintain relationships with candidates and hiring managers to ensure smooth communication throughout the recruitment process.
• Create a positive candidate experience for all applicants, whether selected or not.
• Perform other recruitment-related tasks as needed.

Sales Recruiter

Sales

• Recruit, coach, and retain top-tier enterprise sellers
• Build a high-performance culture rooted in accountability and execution
• Drive pipeline creation across outbound, inbound, and partner channels
• Lead with data—forecast accurately, manage KPIs, and optimize performance
• Collaborate cross-functionally to align messaging, tools, and enablement
• Champion change and foster a culture of continuous improvement

Director of Enterprise Sales

• Be responsible for performing training needs and assessments.
• Develop, deliver, and evolve programs for ongoing sales coaching and skill development, including:
• Core Skills such as Prospecting, MEDDPICC, Objection Handling, Discovery, Value-Selling, Upselling, Negotiating, Cross-Sell, etc.
• Soft skill development
• Product launches
• Partner/Integration
• Sales Tech
• Develop, deliver, and evolve approved curriculum and learning materials to employees, including:
• Instructor Led Trainings
• On Demand Courses
• Role Play, Application, and Certification exercises
• 1:1 coaching
• Assist in the production of enablement resources, materials, aids, and manuals.
• Organize and update training content and materials and leverage LMS and SharePoint for storage and access points for users.
• Provide a structured learning experience and monitor the quality and results of training sessions.
• Acclimate new hires to the business through onboarding training motions.
• Assess training effectiveness to ensure that taught skills and techniques are reflected in employees’ work behavior.
• Evaluates and reports on ongoing programs to ensure that they reflect results for improved ramp time, rep confidence and retention, and overall sales performance.
• Serves as a resource in supporting ad-hoc requests from the executive team.
• Other duties as assigned by the head of the department.

Sales Enablement Trainer

Business Development Rep

• Reach out to target prospect accounts and contacts within your territory daily through phone calls, email, and LinkedIn.
• Use prospecting strategies to lead initial outreach to prospects
• Leverage content to drive engaging discussions that create opportunities to follow up with prospects through a consistent cadence of phone calls and emails.
• Identify the needs and challenges of prospective customers
• Educate prospects about TCP Software’s portfolio of products and services
• Qualify prospects using BANT criteria (budget, authority, need, timeframe) to assess when a prospect is likely ready to enter the sales process.
• Schedule discovery call or meeting for sales representatives
• Assign/hand off BANT qualified MQLs to Account Executives via Salesforce
• Research prospective companies to determine whether they fit our ideal customer profile
• Update Salesforce with accurate account and contact details
• Work on site at our new headquarters in San Angelo, TX

Business Development Representative

Product Manager

• Develop and execute strategies to drive market penetration into key commercial verticals such as Hospitality, Retail, and Healthcare.
• Identify unique industry challenges, customer needs, and opportunities for differentiation to shape vertical-specific differentiating product strategies.
• Collaborate with cross-functional stakeholders—Sales, Marketing, Product, and GTM teams—to define and deliver vertical solutions aligned with TCP’s broader business goals.
• Partner with customers, industry experts, and internal teams to validate use cases, refine messaging, and identify emerging trends within target verticals.
• Act as a subject matter expert on vertical market problems, earning trust across teams to influence decision-making and prioritization.
• Conduct competitive and market analysis to evaluate positioning and inform the product roadmap for targeted industries.
• Work closely with Product and Engineering teams to ensure vertical-specific needs align with core platform evolution.
• Partner with leadership to strengthen TCP’s market presence and brand authority as the Workforce Management solution leader across targeted industries.
• Define success metrics and track performance to measure adoption, growth, and ROI for vertical initiatives.