TASC

Sales

• Build strong internal relationships and communication channels within the Open Finance team and the broader Mastercard organization to ensure a collaborative, unified and responsive interface to partner relationships
• Analyze client needs, conduct research, develop thoughtful solutions and devise tactical plans to pursue business opportunities
• Manage the entire sales cycle from opportunity identification, thru pursuit and proposal development, to negotiation and contract execution.
• Integrate Open Finance priorities and opportunities within the broader Mastercard strategic account planning framework
• Build and manage a robust pipeline by identifying and selling prospects
• Successfully close new business through consultative and relationship-based selling
• Achieve and exceed assigned quotas
• Capture and share client feedback with Open Finance stakeholders to enhance the Open Finance Product and Technology management process
• Proactively keep up to date of industry and technology landscape to ensure you are a trusted advisor and resource to prospects, customers and internal Mastercard stakeholders

Director, Specialist Sales

Crypto

• Lead and inspire a team of high-performing product managers across multiple regions and time zones
• Define and evolve the Card on File tokenization product strategy to address emerging use cases, customer needs, and market trends
• Establish clear business objectives and ensure strategic alignment of the product roadmap with Mastercard’s broader vision
• Prioritize initiatives and allocate resources effectively to maximize impact and deliver against KPIs
• Engage directly with merchants, PSPs, and acquirers to understand functional and non-functional requirements, ensuring product-market fit
• Collaborate with regional and customer-facing teams to accelerate adoption and growth of card-on-file tokenization globally
• Monitor market dynamics and competitive landscape to identify new opportunities and inform strategic decisions
• Foster an inclusive, high-performance culture that empowers teams to innovate and deliver exceptional results

Vice President, Card on File Tokenization

Full-stack Engineer

• Design and implement tools and services that streamline software development, deployment, and operational workflows across Mastercard
• Collaborate with engineering guilds, SIGs, and product teams to identify friction points and co-create solutions that improve the builder experience
• Build and maintain scalable, secure, and compliant systems that adhere to Mastercard’s architectural and engineering standards
• Surface actionable insights within developer tools to enable data-driven decision-making and reduce cognitive overhead
• Participate in open contribution models, reviewing and integrating community-driven enhancements to the MSBX platform
• Drive experimentation and innovation by leveraging Mastercard’s scale while maintaining clear guardrails to protect customer trust
• Engage in continuous learning and share knowledge through internal forums, learning sessions, and roadshows
• Ensure all solutions are testable, observable, and auditable, supporting Mastercard’s compliance and security requirements

Senior Principal Software Engineer, Software Builder Enablement

General Counsel

• Act as North America (NAM) senior PAIR counsel for all Consumer Acquisition & Engagement (CA&E) products and services, including (1) loyalty, offers and rewards (Loyalty), (2) personalization and (3) B2B marketing services.
• Act as global PAIR lead supporting business and legal stakeholders for Privacy by Design reviews of new features of Mastercard’s Loyalty programs supporting both issuers and merchants.
• Support synergies between CA&E products and other Mastercard services while: (i) ensuring compliance with corporate standards and privacy and data protection laws including GDPR, GLBA, HIPAA and CCPA, and (ii) coordinating with regional counsel to ensure compliance with other laws.
• Draft and negotiate data processing terms and agreements with vendors and customers, including in relation to international data transfers, consent and notice representations and other liabilities.
• Identify business and product requirements resulting from new and evolving privacy laws and regulations and provide guidance and thought leadership on topics relevant to the Services organization, including but not limited to cookie regulations, anonymization standards, consumer protection, and artificial intelligence.
• Educate the business on legal developments and controls for the further development of products and services within the Services organization and CA&E.
• Document and update a range of stakeholders including executives on identified privacy compliance gaps and recommended remedial measures.
• Advise other global PAIR team members on privacy and data-related legal requirements specific to North American jurisdictions as part of our team collaboration to support a global business.

Senior Counsel, Privacy, AI and Data Responsibility

AI Engineer

• Develop and enhance AI agents and backend systems for Mastercard’s AI platform
• Evaluate LLMs and emerging technologies to identify innovation opportunities
• Design and optimize prompts for LLMs
• Implement safeguards to ensure secure, ethical AI responses
• Build APIs, microservices, and data integrations for AI features
• Write clean, maintainable code following industry best practices
• Stay current with advancements in AI and software engineering

Principal AI Engineer

• Sustain current market share while driving significant growth
• Define and execute the sales strategy
• Oversee pipeline management
• Collaborate with partners
• Lead, coach, and develop the MPS Sales and Product Marketing team

Vice President, Product Sales and Marketing

Product Manager

• Assess the quality and relevance of learning content provided by vendors.
• Ensure content aligns with our curriculum goals and industry standards.
• Provide feedback to vendors to improve content quality and educational effectiveness.
• Review and verify the accuracy and completeness of instructional materials.
• Assist with the maintenance of schedules for content review and release.
• Assist with the tracking and management of deliverables to ensure timely completion.
• Assist with the coordination with internal subject matter experts, external vendors to address delays and ensure adherence to deadlines.
• Assist with the communication of project status and updates to stakeholders.
• Implement and oversee quality assurance processes for content review.
• Conduct regular audits of learning content to ensure consistency and adherence to quality standards.
• Assist with the development and implementation of checklists and review templates to standardize the content evaluation process.
• Work closely with the Content Director and other team members to align content with learning objectives.
• Collaborate with subject matter experts to ensure content accuracy and relevance.
• Facilitate communication between internal teams and external vendors to address content-related issues and improvements.
• Maintain detailed records of content reviews, feedback, and revisions.
• Prepare and present reports on content quality and project progress.
• Assist with documentation to communicate best practices for content development and review.
• Stay updated on industry trends and best practices in learning content development and adult education.
• Recommend and implement improvements to the content review process.
• Participate in professional development opportunities to enhance skills and knowledge.

Senior Specialist, Product Management Learning Lab

• Accountability and end-to-end responsibility for delivering top and bottom line success for the Business & Market Insights Product Group for South Asia
• Ability to effectively build and prioritize the regional product road map to meet division needs
• Innovative leadership to continue evolving our product suite and drive future success
• Interface with Mastercard leadership across the organization to represent the suite of products
• Provide expert sales support and ensure close partnership with the Sales team so they are fully equipped to sell the products
• Ability to be a client-facing expert sales resource
• Development and refinement of Delivery models to ensure flawless and efficient Delivery
• Ensure our solutions remain market leading/competitive
• Build strong relationships across Mastercard at all levels

Manager, Product Management, Business and Marketing Insights

Account Manager

• Design and execute the commercial strategy for key regional Fintech accounts in LAC, aligned with global and local priorities.
• Serve as the bridge between local and global teams to ensure cohesive execution of Mastercard’s Fintech strategy, sharing best practices and aligning on program goals.
• Partner with Digital Partnerships, Regional Fintech Leads, and Product teams to identify opportunities and build mutually beneficial relationships.
• Work cross-functionally with Product, Marketing, Services, and Operations to implement business plans and monitor performance.
• Maintain a strong commercial pipeline with clear visibility, disciplined follow-up, and high conversion.
• Develop financial models and business cases to support strategic decisions.
• Negotiate and execute customer agreements, ensuring alignment with objectives and process excellence.

Manager, Account Management

• Lead commercial execution across Financial Institutions (FI) and FinTechs
• Drive sales actions based on DACH market relevance
• Own and drive market performance for countries via KPIs
• Enable field teams with clear narratives on the value created by solutions
• Maintain a robust, accurately staged Salesforce pipeline
• Champion post launch success

Director, Specialist Sales, SME

Recruitment

• Serve as the point of contact for internal and external candidates, initial hires, business groups and divisions
• Collaborate with stakeholders to tailor strategies to attract the best talent in the external market
• Collaborate with hiring managers to create job ads for current openings
• Advertise job openings on careers pages, job boards and social networks (e.g. LinkedIn)
• Conduct initial screening of identified passive external candidates
• Manage pipeline talent in CRM for future roles
• Be responsible for upholding designated TA processes and systems
• Monitor sourcing effectiveness both direct and agency through key performance indicators to identify improvements to sourcing strategies (direct source hires, time-to-fill, cost per hire, diversity, candidate pipeline quality, and applicant tracking system functionality, data integrity)
• Manage agency delivery/ KPI’s and track our agencies on time, cost and quality of work.
• High degree of commercial acumen and analytical rigor

Senior Specialist, Talent Acquisition

Analyst

• Lead and manage external audits for technical standards.
• Support the Vice President and Director of Certification and Assurance.
• Maintain certification related documentation.
• Prepare and lead the organisation for annual certification audits.
• Lead the assessment and validation of controls and processes.
• Conduct periodic testing of key and non-key controls.
• Evaluate compliance with internal policies, standards, and regulatory requirements.
• Supervise and mentor junior team members.
• Contribute to reporting for governance forums.

Principal Analyst, Control Testing, Certification and Assurance

• Serve as a data engineering (and MLOps) subject matter expert at Mastercard, responsible for end-to-end ownership of data pipelines, model deployment, and productionization of approved AI solutions.
• Design and maintain robust, scalable, and secure data architectures ensuring compliance with Mastercard’s standards for data governance, privacy, and regulatory requirements across ingestion, storage, access, and retention.
• Translate complex technical requirements into clear, actionable solutions that align with business objectives and stakeholder needs.
• Collaborate with global teams to understand business problems, ensuring data and infrastructure readiness for AI/ML initiatives.
• Build and optimize data pipelines, feature stores, and model serving frameworks to enable efficient training, fine-tuning, and continuous improvement of AI models.
• Implement CI/CD workflows for data and models, including automated testing, monitoring, and rollback strategies to ensure reliability and resilience in production environments.
• Identify opportunities for reusable components and standardized templates, enabling a microservice approach to scaling AI solutions across Mastercard.
• Leverage open-source and enterprise-grade technologies for data engineering, orchestration, and deployment to deliver high-performance solutions.
• Work cross-functionally with data scientists, architects, and product teams to operationalize AI models and integrate them seamlessly into Mastercard’s ecosystem.
• Champion a learning and innovation culture, continuously advancing AIDE capabilities and best practices for data engineering.

Software Engineer II

Artificial Intelligence

• Developing AI-driven strategies to support business value
• Identify, qualify, and prioritize high impact AI, analytics, and agentic automation opportunities across business domains.
• Quantify full value at stake and value levers (automation, augmentation, revenue lift, risk mitigation), with clear dependencies and path to realization.
• Bringing together expertise in AI, data engineering, solution architecture, and relevant business domains to design fit-for-purpose solutions leveraging LLMs, RAG, and agentic automation.
• Translating ambitious north star visions into executable plans, building alignment among relevant executives and business stakeholders on timing and delivery
• Achieving maximum scale from AI solutions by proactively identifying and addressing barriers to scale and generalizing solutions to multiple applications
• Partner with vendors and internal platform teams on best practices on platform (i.e., Copilot Studio, Azure OpenAI, Power Platform, AWS Bedrock, Sagemaker, Databricks, etc.) governance to ensure enterprise grade scalability, security, and compliance.
• Enabling rapid and iterative delivery of AI solutions with consistent value creation
• Serve as solutions architect and product owner for critical initiatives—defining scope, non functional requirements, SLAs/SLOs, and acceptance criteria.
• Partnering with AI and ML engineering leaders to manage versioning, iteration planning, and solution delivery, creating transparency for business stakeholders and proactively mitigating delivery issues
• Building productive relationships with key business stakeholders to help them co-own the AI solutions, enabling the business to provide feedback and guidance all stages of development
• Bringing business expertise and focus on value capture to AI problem-solving during development, helping the team to maximize impact and minimize unnecessary complexity
• Augmenting our business stakeholders’ teams with AI and change management expertise, helping them to realize maximum value from AI solutions
• Advancing our innovative operating model for AI teams
• Leading in interactions with AI and ML engineering teams to develop and codify more effective ways to AI and strategy teams to collaborate
• Monitor industry trends and emerging technologies to ensure the organization remains at the forefront of AI and automation advancements.
• Oversee the needs for documenting knowledge, creating templates, and authoring playbooks to help the team scale
• Develop and maintain three synchronized roadmaps: stakeholder engagement & adoption, use case portfolio, and technical capabilities/platform evolution
• Conducting peer training and authoring thought leadership along with other members of the team to augment the full team’s skills
• Developing new delivery frameworks and helping the team build new service offerings

Manager – AI Strategy & Solutions Delivery

Director

• Drive the execution and successful delivery of multiple customer engagements for the Digital Labs team which will include innovation consulting, execution of innovation culture programs and delivery of Mastercard innovation products.
• Engage in internal advocacy and business development for Digital Labs by staying in close contact with the local Mastercard teams across North America to identify new opportunities and support the sales process.
• Lead groups through activities such as envisioning / ideation, product planning, issue resolution, action planning, assumptions testing & product prototyping as well as requirements gathering.
• Create new innovation tools and templates & collation of existing best in class methods to create standardized methodologies & practices for rapid innovation.
• Facilitate client events, using best practice processes and techniques in the area of design thinking, ideation methodologies, agile development (design sprints and rapid prototyping) and in agile product management.
• Lead small teams and large groups of professionals with multi-faceted skills sets and different motivations/ agendas to create new product innovations.
• Contribute to the development of new Digital Labs innovation programs and products and the enhancement of existing Digital Labs innovation methodologies that can be delivered to customers.
• Keep informed on emerging technologies and innovations in the payments and commerce space and identify potential opportunities for the Digital Labs team to develop product prototypes that would be relevant to the customer base.
• Explore and support development of Mastercard Labs’ relationships with external partners.