Sales Support Associate III
Tapestry
React
Sales Support Associate I
Tapestry
full-time
Posted on:
Origin: • 🇺🇸 United States
Visit company websiteSalary
💰 $15 - $17 per hour
Job Level
JuniorMid-Level
Tech Stack
React
About the role
- Greet customers at cash wrap, offer name, operate POS, and maintain cash wrap organization and cleanliness
- Conduct email/name capture where permitted, suggest add-ons, sell gift cards, and create lasting customer impressions
- Receive shipments and transfers, scan cartons/transfers, verify store information, process shipments/transfers according to Coach standards, and communicate discrepancies to Store Management
- Organize and clean stockroom daily (including offsite/remote warehouse as applicable), shift/organize product, manage stock levels, and prepare/conduct cycle counts and inventory counts
- Replenish sales floor/assigned zone, execute visual merchandising, react to sell-through, and support sales floor activities
- Communicate product details (price points, features/benefits, color and stock availability) to customers and partner with sales team or Store Management when needed
- Maintain Company Loss Prevention standards, housekeeping standards, and uphold Coach brand representation
Requirements
- 1-3 years of previous retail experience (cashier/stock experience, sales etc.), preferably in a luxury retail service environment
- Possesses current knowledge of fashion trends and competition in the marketplace
- High school diploma or equivalent; college degree preferred
- Knowledge of cash register systems and basic computer skills (including iPad/laptop, Mobile POS and Internet)
- Ability to utilize walkie talkie and read price and product release sheets
- Ability to communicate effectively with customers and team
- Ability to maneuver the sales floor and stock room; climbing, bending, and kneeling required
- Ability to frequently lift and carry up to 25 pounds and occasionally up to 50 pounds
- Ability to work a flexible schedule including nights, weekends, and holidays
- Competencies: Drive For Results; Customer Focus; Creativity; Interpersonal Savvy; Learning on The Fly; Perseverance; Dealing with Ambiguity
