Sales Support Associate I
Tapestry
React
Sales Support Associate III
Tapestry
full-time
Posted on:
Origin: • 🇺🇸 United States • California
Visit company websiteSalary
💰 $20 per hour
Job Level
JuniorMid-Level
Tech Stack
React
About the role
- Greet customers at the cash wrap with a smile, provide name, and interact genuinely
- Conduct email/name capture where permitted by law and thank customers to create reason to return
- Maintain accuracy when operating POS, cash wrap organization, cleanliness and compliance with Coach policy
- Suggest add-ons and sell gift cards
- Receive shipments and transfers; scan cartons/transfers and verify store information
- Notify Store Management of new product arrivals and communicate discrepancies
- Process shipments/transfers according to Coach standards and organize and clean stockroom daily
- Shift/organize product in the stockroom and manage stock levels/back-of-house and sales floor
- Prepare and conduct regular cycle counts and participate in store physical inventory counts
- Analyze sales floor for replenishment needs, replenish assigned zone and react to sell-through
- Execute visual merchandising needs and support sales floor activities as directed
- Communicate price points, features/benefits, color and stock availability to customers and partner with sales team or Store Management when needed
- Uphold Company Loss Prevention standards and maintain housekeeping standards
Requirements
- 1-3 years of previous retail experience (cashier/stock experience, sales etc.), preferably in a luxury retail service environment
- High school diploma or equivalent; college degree preferred
- Possesses current knowledge of fashion trends and competition in the marketplace
- Knowledge of cash register systems, basic computer skills (including the ability to use iPad/laptop, Mobile POS and Internet)
- Ability to utilize walkie talkie
- Ability to understand and read price and product release sheets
- Physical ability to execute at a fast pace; climb, bend, and kneel as required
- Ability to frequently lift and carry up to 25 pounds and occasionally up to 50 pounds
- Ability to communicate effectively with customers and team
- Ability to meet Coach Scheduling & Availability Expectations, including nights, weekends, and holidays
- Competencies: Drive For Results; Customer Focus; Creativity; Interpersonal Savvy; Learning on The Fly; Perseverance; Dealing with Ambiguity
