Bilingual Speech Language Pathologist
E-Therapy
Product Guide, Seasonal, Bilingual – English/Mandarin
Arc'teryx Equipment
part-time
Posted on:
Location: California • 🇺🇸 United States
Visit company websiteSalary
💰 $24 - $27 per hour
Job Level
Mid-LevelSenior
About the role
- Deliver a best-in-class brand experience to guests by sharing technical product knowledge and supporting problem solving
- Build and maintain strong product understanding and incorporate into guest interactions
- Act as a brand ambassador in-store and within the community
- Develop personal and professional passions with team support
- Support store leadership with projects and brand initiatives to elevate guest experience
- Provide feedback on merchandising and in-store experience to drive sales
- Maintain collaborative relationships with team and store leadership
- Perform store tasks: answer phones, respond to emails/voicemails, and occasionally manage Epicenter social channels
- Utilize POS system to accurately process guest transactions, warranties, used gear trade-ins, purchases, and returns
- Receive and unpack inventory boxes (5–30 lbs)
- Participate in and support various store duties as assigned by leadership
Requirements
- Bilingual: English and Mandarin
- Passion for outdoor activities and product-obsession for Arc’teryx gear
- Exceptional customer service and brand ambassador skills
- Self-motivated, problem-solving mindset with adaptability
- Availability for Black Friday and the holiday season (second week of December until end of holiday season)
- Availability for a minimum of one open, one close, and one weekend shift each week
- Ability to work variable schedules; Full Time (30-40 hours/week) or Part Time (10-30 hours/week)
- Ability to answer store phones, respond to voicemails and store emails, and occasionally respond on social channels
- Proficiency using Point-of-Sale systems to process transactions, warranties, Used Gear trade-ins, purchases, and returns
- Ability to receive and unpack inventory boxes weighing 5–30 lbs
- Flexibility to perform additional store tasks and projects as assigned by leadership
