Talkiatry

Account Manager

• Build and strengthen relationships with physicians, practice administrators, clinical leaders, and referral teams
• Prospect and convert new medical practices into ongoing referral partners
• Manage and grow a book of existing accounts, increasing referral volume and provider satisfaction
• Execute strategic territory plans to hit and exceed referral growth and provider retention targets
• Lead in-office visits, practice presentations, lunch-and-learns, and community outreach
• Establish workflows, troubleshoot barriers, and ensure smooth referral processes
• Maintain accurate and timely account activity in CRM (HubSpot)
• Represent Talkiatry at industry events, community partnerships, and relevant health system functions

Manager, Provider Partnerships

Full-stack Engineer

• Lead the design, development, and rollout of key product features and large-scale initiatives that directly impact patient growth and conversion.
• Write clear technical specifications, define architecture, and identify risks before project kickoffs.
• Champion engineering best practices—including code reviews, documentation, testing, and postmortems—to improve team efficiency and code quality.
• Collaborate cross-functionally with product managers, designers, and analysts to translate growth goals into actionable, measurable features.
• Contribute across the stack: from building intuitive frontend experiences in React/TypeScript to designing robust backend services and APIs.
• Drive simplicity and scalability in system design to support rapid growth while maintaining reliability.
• Mentor teammates and, as needed, take on tech lead responsibilities for high-impact initiatives.

Senior Software Engineer

Growth Marketing

• Drive paid growth investment strategy & annual planning, owning and managing the paid investment strategy against CAC, bookings, and visit volume goals.
• Build rigorous weekly and monthly forecasts and pacing models, developing bottom-up acquisition models in partnership with Business Ops & Finance.
• Translate annual growth targets into a forward-looking acquisition roadmap, modeling investment needs, channel expansion, and expected efficiency curves over the next 12–18 months.
• Evaluate marginal efficiency and incremental return across the portfolio, allocating a dedicated portion of budget toward structured experimentation and high-impact growth initiatives.
• Proactively present clear investment recommendations with explicit assumptions, tradeoffs, and risk mitigation plans.
• Oversee and integrate the full paid portfolio (digital + offline), ensuring a unified investment strategy across in-house digital channels and agency-supported offline channels.
• Identify, size, and advocate for new acquisition opportunities across new channels and emerging platform surfaces.
• Design and operationalize structured testing roadmaps across ads, landing pages, audiences, and creator-driven content.
• Elevate measurement & decision-making, synthesizing insights across attribution, incrementality testing, media mix modeling, and platform-level data to inform portfolio investment decisions.
• Develop and scale the paid growth team, leading, growing, and developing a high-performing paid team.

Director, Paid Growth Marketing

Operations

• Identify, size, and prioritize the highest-leverage opportunities to improve Talkiatry’s performance — from supply and demand expansion to segmentation strategy, clinician productivity, and patient experience
• Define complex problems, develop structured recommendations, and deliver measurable outcomes across multi-quarter workstreams
• Manage high-visibility initiatives that cut across Clinical, Operations, Marketing, and Product
• Analyze sophisticated datasets, build forecasting and performance models, and translate insights into clear executive-level recommendations
• Partner with leadership on quarterly and annual planning cycles, define success metrics, develop dashboards, support scenario modeling, and provide insight into performance trends that inform investment and resourcing decisions

Senior Strategy & Operations Manager

AI Engineer

• Drive AI innovations that make high quality mental healthcare more accessible.
• Be the founding member of our AI technical team, defining and executing its roadmap.
• Lead cross-functional efforts spanning engineering, clinical, compliance, and product teams.
• Define and lead the AI roadmap across experimentation, model evaluation, deployment, and iteration.
• Architect systems to support safe and scalable LLM interactions—including prompt chaining, memory retention, and RAG pipelines.
• Develop strategies for model selection and cost-effective inference at scale.
• Design and implement experiments to evaluate the efficacy, safety, and impact of AI innovations.
• Build and scale a high-performing AI team across machine learning, data science, MLOps, and backend infrastructure.
• Serve as the AI technical authority in conversations with external vendors, cloud partners, compliance officers, and executive stakeholders.
• Partner with legal and clinical teams to ensure HIPAA compliance, BAA alignment, and safe handling of sensitive patient data.

Director of AI Engineering

• Drive growth and performance: Identify and size opportunities to improve Talkiatry’s performance – from expanding supply and demand to refining patient segmentation, experience, or clinical operations.
• Own initiatives end-to-end: Define problems, recommend solutions, and deliver measurable outcomes. Keep leadership aligned through clear metrics and structured updates.
• Lead cross-functional projects: Manage complex initiatives that optimize operations, improve efficiency, and enable growth. Set goals, align stakeholders, and ensure timely delivery.
• Turn data into action: Analyze sophisticated datasets, build models, and translate insights into recommendations that guide business and clinical decisions.
• Shape long-term strategy: Partner with senior leaders to define success metrics, develop dashboards, and provide insights that inform priorities and investments.

Strategy & Operations Manager

Marketing

• Own and optimize the marketing technology stack, including tools like Webflow, Mixpanel, Iterable, Freshpaint, Osano, Tag Manager, Twilio, Mailgun, HubSpot, Snowflake, ThoughtSpot, and ServiceNow.
• Ensure system uptime, integration, and data flow between platforms to maintain a seamless marketing ecosystem.
• Oversee the performance and operations of the company website, ensuring high-quality user experiences through Webflow and other CMS platforms.
• Evolve our current capabilities around web measurement, testing, and compliant tracking.
• Overhaul and enhance our Lifecycle CRM tech stack. Resolve tech debt, implementation/re-implementation, and unify disparate systems.
• Partner with Growth Marketing to integrate and enable external advertising vendors.
• Maintain data accuracy, governance, and compliance across marketing systems to ensure patient information is protected and all practices align with HIPAA regulations.
• Develop and enforce policies for regulated data handling and implement marketing data workflows that align with Talkiatry’s commitment to privacy and compliance.
• Own the implementation, documentation and maintenance of web privacy tools (Osano).
• Develop detailed budgets, project timelines, and resource allocations, and ensure timely delivery within project constraints and regulatory requirements.
• Partner with marketing teams to support lifecycle campaigns, patient acquisition efforts, and clinical recruiting initiatives.
• Represent Marketing and serve as the primary point of contact with the Technology organization. You will own requirements gathering, inform technical specifications/implementation, and collaboratively groom martech priorities with Tech.
• Stay abreast to the latest development in the marketing technology space and ensure our systems are AI-ready for a fast transition to emerging technologies.

Vice President, Marketing Technology

Business Intelligence Developer

• Lead and mentor a team of 5 BI professionals, fostering a culture of ownership, strategic thinking, and continuous improvement.
• Build, evolve, and maintain our analytics engineering standards and products including our data model repository and self-service analytics infrastructure to maximize usability and data trust.
• Ensure BI systems follow engineering best practices, including SDLC, version control, CI/CD, and production readiness, and serve as an escalation point for data correctness or reliability issues.
• Partner cross-functionally with Engineering, Product, Operations, Marketing, and Finance to understand business needs and deliver scalable BI solutions.
• Drive adoption of data tools and insights by championing user enablement and intuitive data experiences.
• Provide hands-on guidance and technical oversight for complex analytical challenges, ensuring data product accuracy, efficiency, and performance.
• Translate complex data and technical concepts into clear, actionable narratives to inform leadership decision-making.
• Guide your team in prioritizing and sizing analytical work for speed and impact, ensuring rigorous scoping of all BI initiatives.
• Promote data governance and best practices to ensure data quality, compliance, and integrity across all outputs.

Business Intelligence Engineer – Manager

Financial Planning and Analysis

• Help establish and scale Talkiatry’s FP&A operating cadence, including annual planning, rolling forecasts, and monthly performance reviews.
• Own and continuously improve forecasting and performance reporting, including variance analysis, insights, and executive-ready reporting.
• Partner with functional leaders to align resources, hiring, and investments with strategic priorities.
• Build driver-based planning models across key functions (Operations, Clinical, Commercial, Product/Tech, G&A) to improve predictability and decision quality.
• Improve FP&A processes, tools, and reporting to increase speed, accuracy, and confidence in the numbers as the company grows.
• Lead and mentor a high-performing team (and/or help shape future team structure), setting standards for analytical rigor, business partnership, and operational excellence.

Manager, Provider Partnerships

Manager, Provider Partnerships

Senior Software Engineer

Director, Paid Growth Marketing

Senior Strategy & Operations Manager

Director of AI Engineering

Strategy & Operations Manager

Manager, Provider Partnerships

Manager, Provider Partnerships

Manager, Provider Partnerships

Manager, Provider Partnerships

Vice President, Marketing Technology

Business Intelligence Engineer – Manager

Manager, Provider Partnerships

Director, FP&A