Synchrony

Marketing

• Lead a team of talented marketing professionals responsible for executing integrated marketing campaigns flawlessly, on time, on budget, and in compliance for the TJX MasterCard and PLCC portfolios.
• Direct the marketing team to implement effective lifecycle campaigns across various channels: direct mail, email, statements etc., allocating resources as required to meet the priorities.
• Establish goals and objectives, creating a clear vision for the team, to achieve business objectives.
• Manage relationships with key Client contacts.
• Create a positive rapport, anticipate client requests and deliver exceptional results.
• Work closely with the Analytics team to determine campaign selection, understand cardholder trends, optimize campaign results and drive test and learn strategies to optimize results.
• Lead, develop, and implement comprehensive, wing to wing marketing plans for TJX Lifecycle marketing campaigns including Upgrades and World Card Graduations.
• Ensure excellent execution of marketing creatives, leveraging internal Synchrony and agency resources to deliver faster turnaround times and at economical cost.
• Develop strong relationships with key marketing partners including performance marketing, creative agencies, internal partners & production vendors to successfully implement campaigns.
• Manage marketing budget ensuring efficient spend, investment for long-term opportunities and tight controllership.
• Strive for continuous improvement in marketing effectiveness, promoting use of appropriate tools (Test and learn, research, segmentation, etc.) to deliver best in class campaigns.
• Work with TJX to execute in store collateral changes.
• Work with Field Sales team to ensure accurate, cohesive TJX Credit Program communication to TJX Store Associates.
• Key member of TJX Client Marketing team and will serve as team resource to help identify opportunities to drive portfolio growth.

VP, Marketing

• Lead the strategic marketing direction and execution for the Synchrony Mastercard credit card portfolio
• Drive initiatives that accelerate acquisition, deepen loyalty, and increase customer engagement
• Collaborate cross-functionally to refine the card’s value proposition and spearhead new business development efforts
• Monitor and optimize marketing spend, including budget approval, forecasting, and pursuing additional funding
• Champion omni-channel marketing programs, including digital initiatives

VP, GPCC Marketing

SDET

• Design and develop end-to-end mobile test automation frameworks
• Build and maintain test scripts, test data, and reusable components
• Execute and troubleshoot automated test scripts on physical mobile devices
• Collaborate with developers, QA leads, and product teams
• Maintain documentation for framework architecture, test cases, and automation coverage
• Contribute to continuous integration efforts by integrating automated scripts into CI/CD pipelines
• Stay updated with emerging tools, trends, and practices

Mobile Apps Test Automation Engineer

Vice President

• Assume ownership of full life cycle credit risk management for Lowe’s Consumer portfolios
• Provide Credit Risk reporting and analysis for assigned portfolios
• Identify and manage credit risk through data gathering and analytics
• Support and interact with client teams, credit strategy teams, and key contacts throughout Synchrony
• Prepare and present client facing and leadership team presentations
• Maintain and develop client reporting and ad-hoc analytics with SAS, Tableau and other data tools
• Drive enhanced strategies to manage credit and fraud risk
• Investigate and resolve various customer and client issues

AVP, Portfolio Credit

• Engage directly with business partners, cross functional teams as well as external advisers to provide real time tax analysis and deal structuring advice during negotiation of major client and vendor agreements.
• Collaborate with business partners on tax implications of new products, vendor relationships and emerging regulatory requirements.
• Provide tax legal support and advise cross functional teams on US Federal, State and Local and Global Taxation matters including M&A Tax Planning, Business Restructuring, Transfer Pricing, U.S. International rules and Information Reporting & Withholding.
• Partner with key contacts in Legal, Business Platforms, Finance, Treasury, Business Development, Strategic Investments, and Operations to execute transactions, identify and implement tax planning strategies, minimize potential tax risks, and employ best practices.
• Enterprise tax strategy, effective tax rate planning and regular updates to the CFO and Audit Committee on tax strategy, emerging tax risks, audit/controversy status and tax legislative developments.
• Manage relationships with outside law firms and advisors regarding planning, return preparation, and audits, with emphasis on managing relationship with PwC IST in the tax planning and advisory realm.
• Provide tax legal advice on technical questions including, but not limited to Banking, M&A, Federal Accounting Methods, State & Local Tax Matters, and International Tax Matters.
• Ensure that tax planning initiatives are properly recorded for tax accounting and financial reporting purposes.
• Evaluate the financial accounting implications of uncertain tax positions and recommend appropriate FIN 48 and FAS 5 reserves.
• Supervise outside counsel and external advisers with respect to tax opinions or tax memoranda.
• Tax controversy strategy and manage Federal, State and International Tax Audits and correspondence with federal, state and foreign tax authorities, partnering with outside law firms and PwC.
• Monitor and analyze existing and proposed tax legislation and advise management on tax changes that will impact the business.
• Develop and implement strategic tax initiatives to advance organizational priorities on federal/state tax policy.

SVP, Senior Tax Counsel

Scrum Master

• Lead multiple Scrum and Kanban teams focused on delivering Strategic Initiatives
• Collaborate closely with product owners, engineering teams, business stakeholders, and ART leadership
• Ensure development stories and related documentation are complete and timely
• Assist Product Owners in creating and executing roadmaps
• Communicate effectively across diverse audiences
• Manage all Scrum and SAFe ceremonies
• Proactively identify and eliminate waste and impediments
• Coach teams and Product Owners to improve customer satisfaction and team performance
• Facilitate regular meetings with stakeholders and project teams

AVP, Digital Scrum Master

Project Manager

• Provide relationship management, project management, production support, and technical expertise for Synchrony partners under the Diversified & Lifestyle sales platform
• Manage technology relationships with external partners and internal cross-functional business teams
• Develop creative solutions to support business strategy or resolve issues by applying Synchrony’s technology capabilities
• Align with cross-functional business teams and partners to define and develop Agile stories for new projects and provide input on technology solutions to continuously improve the overall customer experience
• Develop detailed technical requirements of projects and effectively provide direction to internal and contractor resources, and align with partner contacts
• Drive and support technology development initiatives leveraging Agile processes , including client integration and functional/user acceptance testing
• Maintain and communicate project status, milestones and critical issues with various stakeholders (leadership, business, client, and technology)

AVP, Technology Client Project Manager – Diversified & Lifestyle

DevOps Engineer

• Influence many agile development teams through all phases of the Agile development life cycle through SAFE
• Implement new technologies and assist developers as they migrate to new technologies
• Architect applications across the full stack, experience in AWS, PCF, Cloud Native Application Architecture, Microservices ecosystem, Spring Java, and RESTful API’s are a must
• Design data models to support complex business processes
• Design responsive frontends using React
• Drive a CI/CD strategy using our Jenkins, Bitbucket, and uDeploy stack
• Influence and collaborate with software developers, UX designers, product managers, application architects, and customer application experts to create amazing web apps
• Mentor and influence all levels of the team: in this role, you will have the opportunity to influence up and down the chain of command
• Ensure compliance with architecture, security and technology standards set by Synchrony Financial
• Assist in crafting and maintaining the future state technology architectural strategy, along with our application modernization and migration roadmap
• Participate in Agile scrums consisting of cross-functional teams
• Lead Agile sprints as technical expert, including sprint planning, daily standups, backlog grooming sessions, and sprint reviews
• Ensure application code quality through development, test, and QA
• Participate in addressing root cause analyses, incident reports and provide direction in problem resolution
• Ability to analyze production defects, troubleshoot systems, identify root cause, and implement fixes
• Passionate about the latest technologies, open source projects and languages
• Identify ways to increase efficiency and improve system performance
• Work with third party vendors to develop software and/or integrate their software into the company's products
• Ability and flexibility to travel for business as required

AVP, Reliability Engineer

• Lead multiple Agile scrum teams to deliver incremental improvements to mobile software
• Facilitate the creation of release and sprint plans for digital product development
• Manage meetings, reviews, and ceremonies to keep projects on time, within scope and within budget
• Review user stories/requirements, share project risks and accomplishments with stakeholders
• Collaborate and build consensus among peers, team members and external partners for project success

AVP Digital Scrum Master

• Develop, implement and monitor new account credit strategies that drive profitable growth while operating within the risk appetite
• Create strategies that minimize both Synchrony’s and the retail partners’ risks, while balancing the risk–reward tradeoff
• Use advanced analytics to build custom credit risk strategies, perform strategy validation, testing, implementation, and on-going monitoring of key credit metrics
• Drive enhanced strategies using champion/challenger learnings to reduce credit risk and improve customer experience
• Proactively research and identify areas of opportunity for improvement, work closely with the client teams to identify client needs and customize strategies that are mutually beneficial
• Be able to communicate effectively by articulating strategy recommendations clearly and concisely during meetings
• Complete required strategy documentation and meet audit standards
• Work closely with implementation team to ensure strategy is implemented correctly through pre and post implementation validation
• May perform other duties and/or special projects as assigned

AVP, Credit Risk Acquisitions Strategy

Frontend Engineer

• Lead development teams through all phases of the Agile development life cycle
• Coach & mentor junior talent
• Influence and collaborate with software developers, UX designers, product managers, application architects, and customer application experts to create amazing apps
• Ensure compliance with architecture, security and technology standards set by Synchrony
• Participate in addressing root cause analyses, incident reports and provide direction in problem resolution
• Ability to analyze production defects, troubleshoot systems, identify root cause, and implement fixes
• Provide 24x7 on-call support periodically throughout the year
• Identify ways to increase efficiency and improve system performance
• Work with third party vendors to develop software and/or integrate their software into Synchrony’s products

AVP, Front-End Engineering Lead

• Provide technical leadership and strategic vision for loyalty systems and capabilities.
• Define and execute a transformative loyalty roadmap aligned with business objectives.
• Manage a high-performing team, fostering a culture that motivates and retains talent.
• Collaborate with the Loyalty Center of Excellence to co-create and execute vision.
• Deliver critical files, APIs, and integrations to support end-to-end connectivity of loyalty solutions.
• Drive measurable business outcomes through innovative loyalty technology solutions.

VP, Loyalty Technology Leader

Solutions Engineer

• Serve as a technical leader within the OnePay Integration Agile team for development, deployment, and support of APIs and partner system interfaces
• Lead the team’s efforts in designing and implementing reliable, scalable integration solutions that align with architectural principles and enterprise standards
• Drive technical delivery deadlines and ensure high-quality outcomes across all integration projects and releases
• Collaborate with product managers, senior architects, and external partners (OnePay) to translate business requirements into well-defined technical tasks
• Provide technical guidance, mentorship, and support to engineers on the Integration team
• Document architectural decisions, integration flows, and technical designs to support ongoing team operations
• Contribute actively to Agile ceremonies

AVP Integration Engineer – OnePay

• Contribute as a technical member supporting OnePay integration
• Design and maintain integration components
• Translate business requirements into technical tasks
• Monitor API operations and troubleshoot integration issues
• Document integration designs

Integration Engineer

Risk

• Develop and execute control testing to ensure that key risks are mitigated.
• Document detailed test results to performance standards and meet required deadlines.
• Identify control gaps and potential issues, discuss viable solutions with the business to address gaps, and obtain management action plans for remediation.
• Communicate test results to leaders and other stakeholders throughout the business and provide periodic updates regarding status of testing activities.
• Provide effective challenge to the business regarding the assessment of risks and controls.
• Influence stakeholders and process owners to implement necessary process and control modifications to mitigate operational, regulatory, and financial risks.
• Provide guidance to process owners regarding key risks and mitigation strategies.
• Perform any special projects as assigned