Sword Health

Sales

• Prospect, educate, and close complex sales opportunities with health plans
• Develop and clearly articulate value propositions tailored to payer partners
• Partner with internal subject-matter experts to advance deals, develop sales materials, and address complex customer needs
• Build and maintain strong relationships with health plan leaders and key stakeholders
• Manage and grow a healthy sales pipeline, including accurate forecasting and performance tracking
• Collaborate closely with internal teams (Product, Legal, Finance, Implementation) to successfully close deals and support long-term account success
• Represent the company at industry conferences, events, and meetings as a sales ambassador
• Leverage health plan industry knowledge to identify and access new business opportunities
• Share insights, best practices, and learnings with peers to contribute to overall team success

VP of Health Plan Sales

• Prospect, educate, and close complex sales opportunities with health systems and providers.
• Develop and clearly articulate value propositions tailored to payer partners
• Partner with internal subject-matter experts to advance deals, develop sales materials, and address complex customer needs
• Build and maintain strong relationships with health plan leaders and key stakeholders
• Manage and grow a healthy sales pipeline, including accurate forecasting and performance tracking
• Collaborate closely with internal teams (Product, Legal, Finance, Implementation) to successfully close deals and support long-term account success
• Represent the company at industry conferences, events, and meetings as a sales ambassador
• Leverage health plan industry knowledge to identify and access new business opportunities
• Share insights, best practices, and learnings with peers to contribute to overall team success

VP Health Systems/Provider Sales

Account Executive

• Prospect, educate, and close complex enterprise sales opportunities with health plans, providers, digital health groups and governments.
• Develop and clearly articulate compelling value propositions tailored to payer partners and their lines of business.
• Partner with internal subject-matter experts to advance deals, create sales materials, and address sophisticated customer needs.
• Build and maintain trusted relationships with senior health plan executives and key decision-makers.
• Manage and grow a robust sales pipeline, including accurate forecasting, reporting, and performance tracking.
• Collaborate closely with Product, Legal, Finance, and Implementation teams to successfully close deals and ensure long-term account success.
• Represent the company at industry conferences, events, and meetings as a senior sales ambassador.
• Leverage deep knowledge of the payer ecosystem to identify, develop, and pursue new business opportunities.
• Share insights, best practices, and market intelligence with peers to elevate overall team performance.

Healthcare AI Sales Executive

Account Manager

• Oversee the strategy and execution for channel sales, aligning with Sword Health’s growth strategies.
• Build and lead a high-performing channel sales team, ensuring they have the resources and support to excel.
• Develop and execute go-to-market strategies tailored for channel partners, enhancing Sword Health’s market presence.
• Work closely with sales leadership to identify and develop sales opportunities through channel partnerships.
• Establish and nurture executive-level relationships within channel partner organizations to maximize sales potential.
• Analyze channel partner performance, providing insights and adapting strategies to optimize sales outcomes.
• Handle escalations, negotiate channel contracts, and represent Sword Health at relevant industry events.

Senior Director of Partnerships

Director

• Oversee all company spend, from direct (hardware, supply chain) to indirect (software, vendors, marketing, professional services) to staff costs.
• Partner with FP&A and all budget owners to connect hiring, vendor, and automation decisions to measurable ROI.
• Build systems / dashboards that create transparency and accountability across every spend category.
• Identify and lead automation or process redesign initiatives that increase output and speed across the company.
• Manage and grow a small, high-impact team (including 2 Procurement Leads and a Headcount/Workforce Analyst) to execute initiatives.
• Work directly with the CFO, CEO, and other leaders to design how Sword scales from here.

Director of Efficiency

Procurement

• Execute strategic sourcing activities end-to-end (RFx processes, price negotiations, contract renewals, etc.) to secure favorable business and commercial terms.
• Develop strategic partnerships with business stakeholders (i.e. Sales, Technology, Events, HR, etc.) to understand and support key initiatives.
• Perform total cost of ownership evaluations, supply-market research and pricing audits for the pursuit of continuous cost and performance improvements.
• Manage purchasing and contracting workflows within Sword’s Procure-to-Pay system.
• Support the execution of spend management projects that accomplish key objectives (i.e. cost savings, process effectiveness, supplier consolidation & management, risk reduction & management, improved visibility & control of expenditures).

Head of Procurement

Machine Learning Engineer

• As a Staff AI Engineer on the Mind team, you will be the technical cornerstone of our end-to-end mental health platform;
• You will architect the next generation of our agentic infrastructure;
• You will design the orchestration layers, memory systems, and RAG frameworks that allow multiple LLMs to work in concert;
• You will work closely with our AI Research team on model training today;
• You will play a pivotal role in evolving our applied training capabilities and specialized fine-tuning for clinical environments.

Staff ML Engineer – Europe/UK

Growth Marketing

• Design, launch, and optimize growth campaigns across multiple channels (Email, ABM, Guerrilla Mkt Initiatives);
• Design and own growth initiatives around podcasts, webinars, and events, from concept to post-event lead capture and nurturing;
• Turn content (reports, podcasts, webinars, events, demos) into multi-channel engagement and demand engines;
• Build and optimize event-driven growth motions (pre-event targeting, post-event follow-ups, reactivation campaigns);
• Own and improve lead generation and nurturing flows;
• Run structured experiments (A/B tests, channel tests, messaging tests), analyze results, and iterate quickly;
• Use AI tools and automation to identify and enrich prospect lists and automate outbound and follow-up workflows responsibly and at scale;
• Work closely with sales to ensure prospects, contacts, and accounts are actionable and prioritized;
• Build simple dashboards and reporting to track growth performance and inform decisions.

Senior Growth Marketing Specialist

• Architect & Build: Contribute to designing, evaluating, and shipping our mental health AI Agent and its supporting infrastructure (including safeguards and system alerts);
• Data Strategy: Develop and maintain robust data pipelines to power model training and evaluation;
• Collaborate: Partner with AI Research, Product, and Engineering teams to define new features. You will bridge the gap between Research and Engineering, making ongoing knowledge sharing vital;
• Drive Innovation: Spearhead initiatives to integrate new AI/ML capabilities, navigating technical uncertainty and balancing time-to-value tradeoffs.

Senior ML Engineer

Product Designer

• Own and optimize the enrollment flow;
• Take full ownership of the web enrollment experience end-to-end;
• Run iterative design cycles focused on conversion, usability, and accessibility;
• Translate data insights and user feedback into meaningful design improvements;
• Work closely with your PM, Tech Lead, and across all Sword GMs as part of a tight-knit team;
• Partner with engineering to ensure smooth handoff;
• Align with other Growth designers to maintain consistency across the acquisition funnel;
• Support and evolve organism-level components within the design system;
• Balance speed of delivery with scalable, reusable solutions;
• Embrace a test-and-learn mindset - this product is never done;
• Use AI tools thoughtfully to accelerate your workflow where it makes sense;
• Stay curious about what's working, what's not, and why.

Expert Product Designer – Member Enrollment

Vice President

• Lead the strategy and execution of Sword’s global consultant relations and alliance initiatives, ensuring alignment with company growth objectives.
• Build, hire, and develop a top-tier Consultant Relations team, with a strong emphasis on talent development and performance.
• Cultivate and maintain senior executive relationships with leading consulting and brokerage firms (e.g., Mercer, WTW, Aon, Lockton, Gallagher) to drive strategic collaboration and advocacy.
• Own consultant-influenced pipeline and bookings targets, in partnership with Employer, Payor, and Enterprise Sales.
• Develop consultant-specific engagement models, enablement programs, and go-to-market strategies that increase Sword’s footprint across the digital health ecosystem.
• Partner closely with Sales and Marketing to optimize consultant- and broker-influenced pipeline generation, co-selling, and joint marketing efforts.
• Serve as a trusted strategic advisor to consultants by articulating Sword’s clinical outcomes, AI differentiation, and economic value.
• Monitor and report on alliance performance, consultant influence on pipeline, and ROI, making data-driven adjustments as needed.
• Act as the primary executive liaison for high-level issues, contract negotiations, and representation at key industry, consultant, and partner events.

VP, Consultant Relations

People Operations

• Lead the optimization and delivery of People processes and policies across the entire employee lifecycle.
• Introduce AI-enabled efficiencies that help managers and employees get faster, clearer, and more accurate support.
• Ensure consistent, compliant people practices across all regions where we operate.
• Develop and maintain clear, accessible documentation, guides, and resources for employees and managers.
• Partner with People Business Partners, Talent Acquisition, and Finance to ensure smooth coordination and alignment across people processes.
• Support the rollout of local programs such as onboarding, performance cycles, policy updates, and employee communications.
• Manage employee benefits programs, ensuring competitiveness, accuracy, and a smooth experience for employees during enrollment, changes, and inquiries.
• Oversee U.S.-specific People Operations tasks, including compliance requirements, employment documentation, and coordination of state-by-state regulations.
• Elevate the employee experience by identifying friction points and implementing scalable, people-first solutions.
• Build and implement an AI roadmap that transforms the overall people experience.

Head of People Ops

Backend Engineer

• Design and build high-performance APIs in Go or Typescript, starting with Publish API, then Serving API and Jobs API.
• Implement durable execution workflows using Temporal for reliable, auditable data orchestration.
• Build resilient services with proper retry logic, circuit breakers, and rate limiting.
• Develop the tracking and state management layer (MySQL) powering observability and SLIs.
• Integrate APIs with Kafka for event-driven data ingestion and delivery.
• Collaborate with Data Engineers to define data contracts and API specifications.
• Contribute to the Developer Portal enabling self-service API access and documentation.

Senior Backend Engineer – Data Platform

Compliance

• Acting as the primary subject matter expert for all security and compliance inquiries, including security questionnaires, RFPs, and M&A due diligence; building and maintaining a robust knowledge base to ensure accurate and efficient responses to partners and clients.
• Taking end-to-end ownership of certification lifecycles, such as ISO 27001 and Cyber Essentials; ensuring year-round audit readiness, managing the certification process from start to finish, and independently leading external audits.
• Working closely with the GRC team to improve existing programs, ensuring that our mapping of controls to processes and documentation remains robust and scalable as we grow.
• Partnering with the Quality Assurance & Regulatory Affairs (QARA) team to bridge the gap between security-focused frameworks and Medical Device Compliance initiatives, ensuring a unified approach to the AI Act and other healthcare-specific regulations.
• Collaborating with product teams on existing and upcoming initiatives to ensure security-by-design; quickly learning new product architectures and partnering with stakeholders to ensure all necessary compliance and security controls are integrated smoothly into the development lifecycle.
• Collaborating with Security, Product, Engineering, and IT teams to ensure that security controls are naturally integrated into their existing workflows without creating operational friction.
• Providing subject matter expertise and support for security and compliance training, as well as other general GRC initiatives as they arise.

GRC Analyst

Data Engineer

• Spearhead the migration of existing workloads to the Iceberg format, establishing and maturing the foundational lakehouse architecture.
• Architect and construct robust batch and streaming data pipelines utilizing Spark and Flink technologies.
• Collaborate closely with the Backend Engineering team on API integrations and the establishment of formal data contracts.
• Contribute to the development of a unified lineage and governance framework utilizing DataHub.
• Provide comprehensive support to the Core Team in the successful adoption of new data platform capabilities.