Switch

QA Engineer

• Perform general janitorial duties including cleaning, vacuuming, trash removal, and organization.
• Maintain cleanliness across common areas, restrooms, data floors, shipping and receiving, and office spaces.
• Dispose of cardboard, foam, and pallets in designated areas.
• Clean plenum areas and detail high-traffic zones such as mantraps and hallways.
• Perform daily perimeter walks to identify and address issues.
• Maintain and replace sticky mats throughout the facility.
• Support basic material handling for cleaning supplies and equipment.
• Operate warehouse tools such as pallet jacks and forklifts as required.
• Perform minor facility tasks such as changing lights, tightening handles, and adjusting door hinges.
• Monitor supply levels and communicate when restocking is needed.
• Complete required LMS training.

QA Technician I

Manager

• Lead onsite construction execution for assigned data center projects
• Monitor contractor safety performance and enforce site safety standards
• Conduct regular site walks to identify risks, quality issues, and corrective actions
• Manage project schedules and address delays before they affect milestones
• Track project costs and support cost control with contractors and internal teams
• Coordinate with design, engineering, operations, networking, security, controls, supply chain, and commissioning partners
• Provide constructability input during design and active construction
• Support logistics planning and equipment deliveries
• Identify project risks early and implement mitigation plans
• Ensure compliance with local, state, and federal regulations and permits
• Deliver accurate weekly and monthly project updates to leadership
• Partner with the Senior Construction Manager to support site execution and reporting

Data Center Construction Manager

Vice President

• Own the enterprise Incident Management framework across all data center regions
• Establish and enforce the Incident Commander model, including severity definitions, response objectives, and decision authority during high-impact events
• Lead executive-level response for Sev1 through Sev3 incidents and ensure disciplined execution of emergency operating procedures
• Define and maintain clear escalation paths across Mission Control, Site Operations, Maintenance, Engineering, Reliability, Change Management, and customer-facing teams
• Maintain single-threaded ownership of the full incident lifecycle from detection through restoration and reporting
• Standardize workflows, severity classifications, handoffs, and authority boundaries across all campuses
• Partner with Mission Control to ensure clear triage criteria, runbooks, and dispatch processes
• Oversee After Action Reports and ensure root causes, contributing factors, and systemic risks are fully evaluated
• Drive corrective action plans and ensure long-term remediation is tracked to completion
• Establish performance metrics, trend analysis, and reporting that improve operational resilience
• Serve as executive escalation point for major incidents and ensure clear internal and customer communications
• Build and lead an Incident Management leadership structure aligned across all regions

Vice President, Data Center Incident Management

Product Designer

• Support project kickoff meetings and ongoing design coordination meetings.
• Manage and track RFIs, submittals, permits, and design milestones throughout the project lifecycle.
• Coordinate internal teams, external consultants, and stakeholders to resolve design issues and changes.
• Conduct site visits and perform quality control reviews of design deliverables.
• Provide weekly status reports to leadership, including schedule, RFI, submittal, and change updates.
• Support permitting processes, including plan submissions, cost forecasting, and AHJ coordination.
• Set up and manage project documentation systems for internal and external stakeholders.
• Facilitate cross-disciplinary design decisions and escalate issues when required.
• Ensure consistent communication regarding schedule, cost, and quality performance.
• Contribute to development and refinement of design and construction best practices.

Design Manager

Engineer

• Develop company-wide physical layer (Layer 1) standards for telecom pathways, spaces, and structured cabling systems.
• Oversee consultant design for fiber optic and copper ISP infrastructure to ensure scalability and compliance.
• Review ICT pathways, cabling designs, equipment submittals, and shop drawings.
• Develop and maintain Basis of Design documentation and specification templates.
• Lead risk identification and mitigation during design development.
• Assess engineering assumptions and evaluate design alternatives.
• Support master planning by reviewing communications system layouts.
• Manage multiple concurrent projects designed by external consultants.
• Coordinate with internal engineering teams, construction managers, quantity surveyors, vendors, utilities, and AHJs.
• Assist in preparing and reviewing RFPs for design consultants.
• Work with manufacturers to specify appropriate ICT equipment.
• Ensure compliance with ANSI/TIA, ANSI/BICSI, and applicable code requirements.
• Identify and lead initiatives to improve cost, quality, schedule, and design consistency across sites.
• Research emerging ICT technologies and evaluate applicability to hyperscale data center environments.
• Present technical information clearly to customers, leadership, and peers.

Senior ICT Engineer

• Own the enterprise Incident Management framework across all data center regions.
• Establish and enforce the Incident Commander model, including severity definitions, response objectives, and decision authority during high-impact events.
• Lead executive-level response for Sev1 through Sev3 incidents and ensure disciplined execution of emergency operating procedures.
• Define and maintain clear escalation paths across Mission Control, Site Operations, Maintenance, Engineering, Reliability, Change Management, and customer-facing teams.
• Maintain single-threaded ownership of the full incident lifecycle from detection through restoration and reporting.
• Standardize workflows, severity classifications, handoffs, and authority boundaries across all campuses.
• Partner with Mission Control to ensure clear triage criteria, runbooks, and dispatch processes.
• Oversee After Action Reports and ensure root causes, contributing factors, and systemic risks are fully evaluated.
• Drive corrective action plans and ensure long-term remediation is tracked to completion.
• Establish performance metrics, trend analysis, and reporting that improve operational resilience.
• Serve as executive escalation point for major incidents and ensure clear internal and customer communications.
• Build and lead an Incident Management leadership structure aligned across all regions.

Program Manager

• Assess new data center designs for commissionability and operational risk.
• Develop commissioning scopes of work and RFPs for third-party commissioning agents.
• Support contracting and onboarding of commissioning partners.
• Oversee third-party commissioning agents to ensure compliance with Switch standards.
• Develop and review commissioning schedules, test scripts, and execution plans.
• Partner with Construction, Design, QC, and Integration teams to align build and testing strategies.
• Oversee commissioning for fit-outs, retrofits, and multi-site deployments.
• Enforce customer performance requirements during commissioning and turnover.
• Identify commissioning risks early and drive resolution prior to system handoff.
• Provide routine reporting, documentation review, and validation of test results.
• Mentor team members and support recruiting as the program expands.
• Travel domestically and internationally as required.

Senior Commissioning Program Manager

Architect

• Own and maintain the authoritative view of the enterprise application and integration landscape.
• Define system boundaries, authoritative data sources, and integration ownership models.
• Design and govern integrations across Oracle, Salesforce, LDC EVO, ServiceNow, Procore, and other enterprise platforms.
• Define and enforce enterprise integration patterns, including API-based, event-driven, messaging, and batch architectures.
• Lead integration and workflow design and development for complex cross-system processes.
• Establish standards for protocols, message formats, versioning, error handling, resiliency, and failure isolation.
• Evaluate and govern integration platforms, middleware, workflow engines, and API management tools.
• Define non-functional requirements for performance, security, compliance, and observability.
• Partner with application, data, infrastructure, and security teams during implementations and upgrades.
• Establish guardrails and standards for AI-assisted integration development.
• Lead architectural oversight for high-risk or high-impact integration initiatives.
• Own and evolve the enterprise integration roadmap aligned to business strategy.
• Define architectural anti-patterns and drive reduction of point-to-point integrations.
• Establish logging, tracing, and metrics standards to ensure integration observability.
• Measure and communicate improvements in reliability, scalability, and integration speed.

Principal Enterprise Integration Architect

• Oversee daily on-site MEP construction activities to ensure alignment with drawings, specifications, and schedule milestones.
• Coordinate mechanical, electrical, plumbing, and fire protection subcontractors to prevent conflicts and ensure system integration.
• Enforce site safety standards and ensure compliance with OSHA and project safety plans.
• Review MEP drawings, submittals, and shop drawings for constructability and field accuracy.
• Resolve field design issues in partnership with engineering and project management teams.
• Develop and maintain MEP-specific schedules aligned with the overall project timeline.
• Track progress against milestones and escalate risks to schedule or quality.
• Oversee testing, balancing, and commissioning activities to confirm systems perform as designed.
• Ensure quality control documentation, inspections, and sign-offs are complete and accurate.
• Provide clear daily and weekly updates on MEP progress, risks, and field conditions.
• Support turnover and commissioning meetings to ensure successful project closeout.

Data Center MEP Field Manager

Procurement

• Lead procurement activities for OFCI equipment, including electrical, mechanical, and modular systems.
• Execute sourcing strategies aligned to construction forecasts and category plans.
• Run competitive sourcing events and negotiate pricing, lead times, and service terms.
• Manage supplier relationships, including performance tracking and issue resolution.
• Support development of should-cost models and drive cost improvement efforts.
• Partner with Design and Construction teams to align specifications and project milestones.
• Coordinate with Supply Chain Execution to support equipment delivery and inventory programs.
• Identify supply risks related to capacity, logistics, or obsolescence and support mitigation plans.
• Support OFCI capital budget tracking and value engineering initiatives.
• Ensure sourcing activities comply with internal policy and contract standards.
• Provide clear updates on cost, delivery status, and supplier performance to stakeholders.

Strategic Sourcing Manager, OFCI Equipment

• Perform general facility maintenance and light-duty construction tasks.
• Maintain customer-facing areas including entry points, conference rooms, restrooms, shipping areas, lounges, and common spaces.
• Escort vendors performing maintenance and repair work.
• Perform drywall repair, texture, painting, tile replacement, lighting repair, and ballast replacement.
• Conduct facility walks and identify discrepancies or corrective actions.
• Schedule and prioritize team workload.
• Provide on-the-job training and guidance to technicians.
• Coordinate stock deliveries and communicate with warehouse teams.
• Procure necessary inventory and supplies.
• Coordinate dumpster, baler, pallet, and recycling pickups.
• Maintain tour path readiness and customer cage spaces.
• Provide standby support for outside contractors.
• Operate trucks, trailers, and equipment as required.
• Work off-hours when needed to maintain facility readiness.

QA Lead Technician

• Provide senior technical leadership for critical power, cooling, environmental, and facility systems.
• Act as a technical liaison during event response, client escalations, and root cause analysis activities.
• Participate in change advisory reviews and ensure infrastructure changes meet operational standards.
• Support commissioning efforts, design reviews, and new equipment deployments across campuses.
• Provide operational feedback to construction teams and vendors during project execution.
• Lead technical problem-solving sessions to address recurring or complex infrastructure challenges.
• Review and approve procedures for maintenance, safety programs, and OSHA compliance.
• Develop and track infrastructure performance metrics and report findings to leadership.
• Drive continuous improvement initiatives across DCO systems and processes.
• Support automation efforts that improve efficiency and reduce operational risk.
• Provide technical training related to arc flash safety, power systems, mechanical systems, and control sequences.
• Support compliance audits and certification activities.

Chief Engineer

• Lead forensic investigations into infrastructure incidents, equipment failures, and operational anomalies.
• Reconstruct event timelines using logs, telemetry, protection records, and sequence of events data.
• Perform structured root cause analysis using evidence-based methodologies.
• Conduct technical assessments of electrical, mechanical, and controls system disruptions.
• Perform site inspections and evaluate physical component condition when required.
• Translate investigation findings into clear risk statements and corrective actions.
• Partner with cross-functional teams to ensure corrective actions are implemented and validated.
• Identify recurring failure patterns across sites, equipment types, or configurations.
• Develop clear forensic reports and present findings to technical and operational stakeholders.
• Contribute to investigation standards, documentation templates, and knowledge sharing across the fleet.

Data Center Forensic Engineer

Business Intelligence Developer

• Engage with Data Center Incident Management at the onset of incidents to assess early risk signals and support interim containment actions.
• Translate incomplete or evolving information into structured risk assessments that protect customer uptime.
• Build and maintain dashboards that provide real-time visibility into active incidents, corrective actions, and systemic risks.
• Lead cross-functional implementation of corrective and preventive actions generated through Problem Management and Forensic Engineering.
• Track solution deployment across sites and ensure actions are executed, verified, and formally closed.
• Develop analytical models and reporting mechanisms that identify recurring patterns and site-specific vulnerabilities across mechanical, electrical, and plumbing infrastructure.
• Consolidate logs, telemetry, environmental data, and operational metrics to identify leading indicators of failure.
• Provide executive-level reporting on risk posture, trend analysis, and containment progress.
• Partner with Data Center Operations, Engineering, Controls, and vendors to support reliability-focused operational improvements.
• Promote consistent adoption of standards, dashboards, and risk visibility tools across the fleet.

Reliability Engineering Business Intelligence Engineer

• Provide senior technical leadership for critical power, cooling, environmental, and facility systems
• Act as a technical liaison during event response, client escalations, and root cause analysis activities
• Participate in change advisory reviews and ensure infrastructure changes meet operational standards
• Support commissioning efforts, design reviews, and new equipment deployments across campuses
• Provide operational feedback to construction teams and vendors during project execution
• Lead technical problem-solving sessions to address recurring or complex infrastructure challenges
• Review and approve procedures for maintenance, safety programs, and OSHA compliance
• Develop and track infrastructure performance metrics and report findings to leadership
• Drive continuous improvement initiatives across DCO systems and processes
• Support automation efforts that improve efficiency and reduce operational risk
• Provide technical training related to arc flash safety, power systems, mechanical systems, and control sequences
• Support compliance audits and certification activities