Swiftly

Account Manager

• Spearhead the evolution of retailer advertising from traditional print media to a digital platform
• Manage the development and execution of campaigns
• Maximize incremental Return on Advertising Spend (iROAS)
• Enhance consumer engagement through digital strategies
• Act as the primary contact for clients and troubleshoot issues
• Craft media strategies, including audience targeting and optimization
• Collaborate with the sales team to secure client renewals
• Lead multi-channel digital campaigns
• Oversee campaign performance reviews

Brand Manager

• Support Brand Strategy Director with the development of Swiftly’s strategic narrative across top CPG accounts, aligning retail media solutions with client business goals and category dynamics
• Support content development for RFPs, pitches, customized Joint Business Planning (JBP) materials, and go-to-market materials, leveraging 1P data, shopper insights, and category trends to demonstrate impact, with oversight from Brand Strategy Director and support from design
• Project manage brand strategy requests from cross-functional partners, and maintain a centralized library of sales materials and retailer-specific mockups to support high-impact, tailored pitches
• Partner closely with Sales, Account Management, Product Marketing, and Analytics to craft compelling, insight-driven presentations tailored to key verticals (e.g. beverages, snacks, personal care)
• Collaborate with Insights and Product Marketing to shape custom research initiatives and strategic proof points that elevate Swiftly’s positioning in the retail media ecosystem
• Develop scalable toolkits, frameworks, and sales materials that reflect the latest product capabilities, use cases, and success stories, enabling consistent storytelling across teams and ensuring alignment with brand standards and strategic goals
• Stay ahead of CPG and retail media trends, competitive positioning, and evolving KPIs to inform Swiftly’s differentiation and strategic approach
• Other duties as assigned

Brand Strategy Associate

Data Scientist

• Own analytical frameworks that guide the product roadmap
• Design rigorous experiments and interpret results to draw detailed and actionable conclusions
• Develop statistical models to extract trends, measure results, and predict future performance of our product
• Build simulations to project impact of various product and policy interventions
• Enable objective decision making across the company by democratizing data through dashboards and other analytical tools
• Other related duties as assigned

Customer Success Manager

• Swiftly is a retail digital technology startup founded in 2018 and headquartered in the Bay Area. We empower regional and independent grocers to compete in a digital-first world by providing best-in-class app, web, loyalty, and e-commerce solutions—without SaaS fees.
• With 70+ retailer banners and Series C funding, Swiftly is the first in the industry to seamlessly connect digital and in-store shopping. Our AI-powered platform helps retailers build strong digital relationships, while our solutions—Audience Optimizer™, Alcohol Cashback, and Offsite Campaigns—drive shopper engagement and brand success.
• Our mission: Enable brick-and-mortar retailers to thrive in a digital world.
• Position Summary: Swiftly is searching for a Customer Success Manager (CSM) that will serve as a trusted advisor to clients, drive adoption and value realization of our advertising solutions. The CSM will own a portfolio of key accounts, ensuring high levels of satisfaction, retention, and growth. This role requires a strong understanding of digital media, account management best practices, and a passion for helping customers achieve measurable business outcomes. This is a hybrid role that requires the CSM to be onsite at least 3X a week in Matawan, New Jersey.