Renewal Director

Swiftly

High-performing Audience Optimizer Renewal Director serving as a strategic advisor to grocery retail partners. Empowering them to maximize value from Audience Optimizer investments and driving business outcomes.

Posted 6/29/2026full-timeRemote • California • 🇺🇸 United StatesLead💰 $150,000 - $155,000 per yearWebsite

About the role

Key responsibilities & impact

Own the end-to-end renewal lifecycle for Audience Optimizer (AO) across Swiftly’s retailer portfolio in partnership with the assigned Sales Director
Develop strategic account plans focused on retention, expansion, and long-term customer value
Serve as a trusted advisor to retailer marketing, merchandising, loyalty, and executive leadership teams
Analyze retailer business performance, campaign results, market trends, and competitive dynamics to identify opportunities and risks
Translate campaign performance data and closed-loop measurement insights into actionable recommendations and business strategies
Diagnose retailer challenges and develop creative solutions leveraging Audience Optimizer capabilities, including:
Digital Circular Amplification
Loyalty acquisition and engagement
Competitive conquesting
New customer acquisition
Seasonal and promotional campaigns
Store traffic and basket growth initiatives
Lead strategic business reviews and planning sessions that connect campaign outcomes to broader retailer objectives
Partner with Analytics and Ad Operations teams to identify performance drivers, optimization opportunities, and future campaign strategies
Consult retailers on audience targeting, campaign planning, budget allocation, channel strategy, and measurement methodologies
Build compelling renewal and expansion business cases through performance storytelling, data analysis, and strategic recommendations
Establish and maintain executive-level relationships across retailer organizations
Collaborate cross-functionally with Sales, Account Management, Analytics, Product, and Ad Operations teams to ensure successful campaign execution and customer outcomes
Proactively identify risks to renewal and develop mitigation strategies to improve retention
Maintain accurate forecasting for renewals, expansions, and growth opportunities
Serve as a subject matter expert on Audience Optimizer, grocery marketing strategy, loyalty marketing, and digital media best practices
Other related duties as assigned

Requirements

What you’ll need

7+ years of experience in grocery retail, shopper marketing, retail media, digital advertising, loyalty marketing, customer analytics, or related strategic marketing roles
Deep understanding of grocery retail operations, promotional planning, merchandising cycles, digital circulars, and shopper behavior
Strong analytical skills with the ability to evaluate campaign performance, identify trends, diagnose business challenges, and develop data-driven recommendations
Experience developing strategic marketing, media, or customer engagement plans that drive measurable business outcomes
Expertise in digital marketing and media, including audience targeting, media planning, campaign optimization, attribution, and performance measurement
Proven ability to translate complex data into clear business insights and executive-level recommendations
Experience using first-party data, loyalty insights, customer segmentation, and closed-loop measurement methodologies
Demonstrated success leading consultative business discussions focused on strategic planning, problem solving, and growth initiatives
Proven ability to build trusted relationships and influence stakeholders ranging from marketing managers to executive leadership
Experience driving customer retention, renewals, account growth, or strategic client success initiatives
Exceptional presentation, communication, and storytelling skills
Ability to thrive in a fast-paced, entrepreneurial environment while managing multiple retailer relationships
Proficiency in Salesforce, forecasting tools, and data-driven decision-making
This position is not eligible for visa sponsorship. Applicants must be authorized to work in the U.S. without the need for current or future sponsorship.

Benefits

Comp & perks

🌐 Worldwide ❌ Jobs You've Hidden ⭐️ Saved Jobs ✅ Applied Jobs ✉️ Email Alerts 👤 Account Swiftly Website LinkedIn All Job Openings 51 - 200 employees Founded 2018 🛒 Retail 🛍️ eCommerce Retail
eCommerce
Advertising Swiftly is a retail technology company focused on providing an integrated platform for retailers to enhance their digital presence and engage with modern consumers. Its platform offers personalized shopping experiences, loyalty programs, retail media, and e-commerce solutions, enabling retailers to increase sales and build customer loyalty. Swiftly aims to streamline the retailer's digital transformation journey and support brick-and-mortar stores in competing with larger retailers. The company also provides solutions for advertisers to reach their target audience effectively using first-party data and insights. Swiftly has been recognized for its innovative approach in the retail technology space, winning accolades such as the "Best Retail Technology Solution" award in the MarTech Breakthrough Awards. Renewal Director Job not on LinkedIn 🔥 10 minutes ago 🏄 California – Remote 💵 $150k - $155k / year ⏰ Full Time 🔴 Lead 👔 Director 🦅 H1B Visa Sponsor Apply Now Find Hiring Managers Customize resume + cover letter Report problem ☆ Save ☑️ Mark as applied ❌ Hide 📋 Description
Own the end-to-end renewal lifecycle for Audience Optimizer (AO) across Swiftly’s retailer portfolio in partnership with the assigned Sales Director
Develop strategic account plans focused on retention, expansion, and long-term customer value
Serve as a trusted advisor to retailer marketing, merchandising, loyalty, and executive leadership teams
Analyze retailer business performance, campaign results, market trends, and competitive dynamics to identify opportunities and risks
Translate campaign performance data and closed-loop measurement insights into actionable recommendations and business strategies
Diagnose retailer challenges and develop creative solutions leveraging Audience Optimizer capabilities, including:
Digital Circular Amplification
Loyalty acquisition and engagement
Competitive conquesting
New customer acquisition
Seasonal and promotional campaigns
Store traffic and basket growth initiatives
Lead strategic business reviews and planning sessions that connect campaign outcomes to broader retailer objectives
Partner with Analytics and Ad Operations teams to identify performance drivers, optimization opportunities, and future campaign strategies
Consult retailers on audience targeting, campaign planning, budget allocation, channel strategy, and measurement methodologies
Build compelling renewal and expansion business cases through performance storytelling, data analysis, and strategic recommendations
Establish and maintain executive-level relationships across retailer organizations
Collaborate cross-functionally with Sales, Account Management, Analytics, Product, and Ad Operations teams to ensure successful campaign execution and customer outcomes
Proactively identify risks to renewal and develop mitigation strategies to improve retention
Maintain accurate forecasting for renewals, expansions, and growth opportunities
Serve as a subject matter expert on Audience Optimizer, grocery marketing strategy, loyalty marketing, and digital media best practices
Other related duties as assigned 🎯 Requirements
7+ years of experience in grocery retail, shopper marketing, retail media, digital advertising, loyalty marketing, customer analytics, or related strategic marketing roles
Deep understanding of grocery retail operations, promotional planning, merchandising cycles, digital circulars, and shopper behavior
Strong analytical skills with the ability to evaluate campaign performance, identify trends, diagnose business challenges, and develop data-driven recommendations
Experience developing strategic marketing, media, or customer engagement plans that drive measurable business outcomes
Expertise in digital marketing and media, including audience targeting, media planning, campaign optimization, attribution, and performance measurement
Proven ability to translate complex data into clear business insights and executive-level recommendations
Experience using first-party data, loyalty insights, customer segmentation, and closed-loop measurement methodologies
Demonstrated success leading consultative business discussions focused on strategic planning, problem solving, and growth initiatives
Proven ability to build trusted relationships and influence stakeholders ranging from marketing managers to executive leadership
Experience driving customer retention, renewals, account growth, or strategic client success initiatives
Exceptional presentation, communication, and storytelling skills
Ability to thrive in a fast-paced, entrepreneurial environment while managing multiple retailer relationships
Proficiency in Salesforce, forecasting tools, and data-driven decision-making
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Hard Skills & Tools

Campaign Performance AnalysisAudience TargetingMedia PlanningAttributionPerformance MeasurementData-Driven RecommendationsCustomer SegmentationClosed-Loop MeasurementStrategic Marketing DevelopmentForecasting

Soft Skills

Analytical SkillsPresentation SkillsCommunication SkillsStorytelling SkillsProblem Solving