SupplyHouse.com

General Counsel

• Serves as chief legal advisor to the Chief Executive Officer and executive leadership team, providing practical, business-oriented guidance on commercial strategy, regulatory compliance, employment matters, and enterprise risk
• Build and implement the company’s legal infrastructure, including contract templates, review processes, governance practices, compliance frameworks, and risk management standards to support continued rapid growth
• Lead all commercial contracting activities, including drafting, reviewing, and negotiating complex vendor, technology, logistics, marketplace, payment processing, and strategic partnership agreements
• Bring legal expertise to business decisions related to real estate and facilities
• Oversee corporate governance activities, including Board decision support, preparation of resolutions, maintenance of corporate records, subsidiary management, and compliance with shareholder and minority private equity investor requirements
• Identify, assess, and mitigate enterprise-wide legal risk across e-commerce operations, distribution, consumer protection, data privacy, employment practices, geographic business footprint, and regulatory compliance
• Manage litigation and dispute resolution strategy, including directing outside counsel, overseeing legal spend, and driving cost-effective and timely resolutions aligned with business priorities
• In partnership with outside employment counsel, provide legal guidance on employment and labor matters, including workplace policies, investigations, disciplinary actions, terminations, and evolving employment regulations
• Establish and maintain scalable legal processes, contract templates, internal policies, and governance frameworks to support efficiency, consistency, and operational growth
• Develop and maintain internal policies and training programs that promote ethical conduct, regulatory compliance, and consistent business practices across departments
• Select, manage, and evaluate outside counsel and specialized legal advisors, determining when to leverage external expertise versus building internal capability
• Represent the organization in interactions with regulators, investors, auditors, lenders, insurers, and other external stakeholders on legal and compliance matters

Manager

• Build out hub and spoke network inclusive of facilities, personnel, and processes
• Supervise and serve as main point of contact for local FC delivery management, drivers, fleet, transportation software, as well as inter-departmental transfer shuttles
• Train drivers and operations staff on adherence to compliance standards
• Develop and implement preventive maintenance schedules to ensure vehicle reliability and longevity
• Ensure compliance with safety standards, regulations, and company policies, including driver training, certifications, and licensing requirements
• Maintain accurate records for audits and inspections, including maintenance logs, insurance documents, and vehicle registrations
• Develop network design requirements driving capacity, efficiency, and cost in our transportation network
• Define metrics to measure transportation performance and drive continuous improvement by identifying ways to streamline processes and reduce non-value added work while maintaining a high level of on-time delivery percentage
• Escalate problems or variance in the information and data to the relevant owners and teams, and follow through on resolutions to ensure they are delivered
• Communicate with both internal and external customers to deliver a high level of customer satisfaction to the end-users of our product(s)
• Ensure vendor contracts are in line with market standards and negotiated for optimum pricing

Senior Manager, Transportation

Recruitment

• Proactively build and manage a pipeline of qualified candidates using Greenhouse, LinkedIn Recruiter, and other tools to attract top talent
• Review applications and resumes to identify candidates whose knowledge, skills, and abilities best align with each role
• Conduct Zoom interviews and complete detailed, thoughtful interview scorecards and evaluations
• Schedule and coordinate interviews to ensure a smooth, organized experience for both candidates and Hiring Managers
• Administer technical, creative, and personality assessments, as well as background checks, to support hiring decisions
• Keep the hiring team informed and aligned through clear, timely internal communication
• Handle sensitive information with the utmost confidentiality and care, including performance insights, offers, negotiations, and disqualifications
• Maintain organized, up-to-date candidate records and track key recruiting metrics
• Represent our company and promote our culture at hiring events, university career fairs, and other recruitment events
• Stay informed on recruitment trends, job boards, salary data, and market insights to help us remain competitive
• Support the Talent Acquisition Team Lead and Manager with additional recruitment tasks and special projects as needed

Talent Acquisition Specialist

Ecommerce

• Lead the design, development, and delivery of reliable and scalable software systems
• Guide a team of Engineers toward high performance and strong technical execution
• Design and build scalable, reliable distributed systems to support evolving business needs
• Serve as a technical expert in key system areas, guiding architecture, design patterns, and scalability decisions
• Drive the on-time delivery of high-quality features, managing dependencies and technical tradeoffs
• Partner closely with Product, Business, and Engineering teams to ensure successful delivery

Technology Lead – E-Commerce

Compliance

• Develop, implement, and maintain HR compliance policies, processes, and Standard Operating Procedures (SOPs).
• Maintain the company handbook, state supplements, and standalone policies while serving as a subject matter expert on compliance-related matters.
• Monitor and interpret state, local, and federal employment laws and advise HR and leadership on compliance requirements and legislative updates impacting Compensation, Payroll, Benefits, and HR practices.
• Lead employee relations matters for office and remote employees and support escalated cases within fulfillment center HR.
• Research, recommend, and support implementation of compliance-related training for employees and leaders.
• Conduct audits to ensure required employment disclosures and notices are delivered across the employee lifecycle.
• Ensure compliance with leave, disability, and employment regulations, including FMLA, ADA, PFL, FLI, STD, LTD, EEO, and applicable labor laws.
• Partner with internal stakeholders to support compliance reporting and analytics, including EEOC reporting.
• Manage Visa and immigration processes, advising candidates and employees while ensuring policy and regulatory compliance.
• Partner with external counsel on immigration strategy, case management, and regulatory compliance.
• Oversee Employer of Record (EOR) vendor relationships and support international employees throughout the employee lifecycle.
• Track visa case activity, documentation, and expiration timelines while coordinating communications across stakeholders.
• Manage relationships with external counsel and compliance-related vendors.
• Support special projects and additional compliance initiatives as needed.

Senior Compliance Specialist

Operations

• Complete a brief Customer Service training to learn tools, workflows, and service standards.
• Help create and update training materials, guides, and process documentation.
• Support Customer Service requests by researching issues, gathering information, and helping coordinate solutions.
• Contribute to projects that improve service processes, efficiency, and consistency.
• Track project tasks, timelines, and learnings with guidance from mentors.
• Share insights and project outcomes with the team at the end of the program.

Training, Process Improvement Intern

Marketing

• Customer & Segment Analysis: Partner with Sales and Loyalty Marketing teams to develop B2B customer profiles and segments based on spend, trade/industry, and purchasing behavior leveraging our customer data
• Analyze customer data to identify differences in needs, value drivers, and buying patterns across segments
• Support hypothesis development around how messaging, offers, and channels should vary by segment
• Insights Communication: Create clear, executive-ready materials (slides / summaries) that communicate insights and recommendations
• Present findings to internal stakeholders with guidance and mentorship
• Ad Hoc Support: Assist with ad hoc data requests from the marketing team.

Loyalty Marketing Analytics Intern

Product Manager

• Work directly with the Senior Product Manager specializing in Operations and the software and systems that support warehouse management including inventory, order fulfilment and replenishment
• UX: Collect and organize performance data and user feedback from internal users
• Research and Data Analysis: Create reports and dashboards to summarize key metrics and trends
• Documentation: Support the Product and Operations teams with meeting notes, issue tracking, and testing documentation. Document common challenges and best practices
• Communication: Attend team meetings, participate and collaborate with the team to understand issues and find solutions
• Presentation, Findings and Recommendations: Prepare a final presentation highlighting findings, insights, and improvement opportunities

Product Management Intern

Accounting Manager

• Price check and review all invoices for approval prior to payment
• Collaborate effectively with internal parties and vendors to resolve discrepancies between invoices, purchase orders (POs), and item receipts
• Manage RGA credit reporting and follow-up with vendors on credits related to returns, rebalances, and warranties
• Support inventory-related workflows to ensure accurate financial reporting
• Process credit applications and maintain credit management reporting

Accounting Intern

Supply Chain

• Gather, analyze, and report supply chain data to identify trends and recommend process improvements related to forecasting, logistics, operational processes, site layout, inventory management, and other supply chain related aspects of the business
• Assist with monitoring inventory levels, gaining insight into product movement throughout the fulfillment network, and associate actions on site
• Collaborate with various internal teams including IT, inventory control, site operations, project managers, and others to gain insights into fulfillment operations and provide recommendations for process improvements
• Gain hands on experience with large scale supply chain projects, coordinating with internal teams to implement strategic solutions that streamline operations and improve overall efficiency
• Perform research on industry best practices, new automation technologies, and new tools that can improve operations or solve existing operational constraints
• Help create detailed documentation, standard operating procedures (SOPs), and process flow diagram to add clarity and accuracy for team members and management for process standardization across the SupplyHouse.com fulfillment network
• Support and engage with external vendors to communicate technical needs, project status, escalate issues, and ensure that all requirements are aligned with company expectations and project budgets

Supply Chain Intern

• Proactively build and manage a pipeline of qualified candidates using Greenhouse, LinkedIn Recruiter, and other tools to attract top talent
• Review applications and resumes to identify candidates whose knowledge, skills, and abilities best align with each role
• Conduct Zoom interviews and complete detailed, thoughtful interview scorecards and evaluations
• Schedule and coordinate interviews to ensure a smooth, organized experience for both candidates and Hiring Managers
• Administer technical, creative, and personality assessments, as well as background checks, to support hiring decisions
• Keep hiring teams informed and aligned through clear, timely internal communication
• Stay informed on recruitment trends, job boards, salary data, and market insights to help us remain competitive
• Handle sensitive and confidential documents as well as protect the security of this information
• Manage one project that enhances the team’s effectiveness and contributes toward our annual goals
• Support the Talent Acquisition Team Lead and Manager with additional recruitment tasks and special projects as needed

Talent Acquisition Intern

Events

• Support the development and execution of a national training and education strategy focused on providing CEU-eligible programs for tradespeople across plumbing, HVAC, and electrical industries
• Assist in researching CEU requirements, accreditation standards, and governing bodies across states and trade associations to support scalable program planning
• Help coordinate in-person and virtual training sessions, including scheduling, registration tracking, presenter support, and attendee communications
• Assist in the planning and execution of tradeshows and industry events, supporting timelines, task lists, and day-to-day coordination
• Help prepare event materials and collateral by coordinating with internal teams and external vendors to ensure assets are produced and delivered on time
• Assist with event logistics, including shipping coordination, inventory tracking, booth supplies, and on-site setup or breakdown support as needed
• Support post-event reporting by gathering data on attendance, lead capture, engagement, and feedback
• Assist with on-site event operations, including registration support, booth organization, and troubleshooting basic issues
• Conduct research on upcoming events, vendors, venues, and industry trends to support future planning and optimization
• Provide general administrative support to the tradeshow and vendor education team, ensuring smooth execution across multiple programs

Events & Programs Intern

Artificial Intelligence

• Learn how teams across the business work (Customer Service, Operations, Merchandising, Marketing, Product, etc.) and identify high-impact opportunities where AI can help
• Partner with stakeholders to define problems clearly, map workflows, and estimate potential value and effort
• Research and evaluate AI tools and approaches (LLMs, copilots, workflow automation, search/RAG, lightweight agents) for business use cases
• Build and test small prototypes or proofs of concept (e.g.: prompt workflows, chat-based assistants, automation scripts, internal knowledge helpers)
• Create clear documentation and playbooks so others can reuse what you build (prompt guides, best practices, example workflows)
• Help run simple enablement activities like demos, office hours, training sessions, and collecting feedback
• Track results and learnings, including what worked, what did not, and recommendations for next steps
• Follow responsible AI practices, including data privacy, security, and quality standards

AI Enablement Intern

Executive Assistant

• Organize and prepare for meetings, including gathering documents, attending to logistics, capturing meeting minutes, and following up on assigned action items
• Keep the CEO apprised of time-sensitive and priority issues and help ensure appropriate follow-up
• Complete a variety of special projects, including preparing PowerPoint presentations, special reports, spreadsheets, and meeting agenda material
• Prepare, reconcile, and submit expense reports for C-suite members
• Draft, review, and send communications on behalf of the CEO and other C-suite members
• Plan, organize, and execute board meetings, leadership meetings, office events, and other in-person company activities

Backend Engineer

• Design and build scalable, reliable distributed systems to support evolving business needs.
• Lead the design and delivery of complex backend initiatives with minimal oversight.
• Serve as a technical expert in key system areas, guiding architecture, design patterns, and scalability decisions.
• Contribute to architectural discussions and platform direction, staying current on emerging technologies and best practices.
• Drive the on-time delivery of high-quality features, managing dependencies and technical tradeoffs.
• Review and estimate feature and issue requests, recommending effective technical solutions.
• Establish and enforce code quality standards, including code reviews, testing strategies, and automation.
• Design and support scalable test environments and automation frameworks across backend (and frontend, as needed).
• Partner closely with Product, Business, and Engineering teams to ensure successful delivery.
• Clearly communicate technical concepts, outcomes, and tradeoffs to diverse stakeholders.
• Identify and mitigate technical and delivery risks, aligning expectations and timelines across teams.
• Influence cross-functional teams to improve execution and overall effectiveness.
• Lead day-to-day engineering execution through design reviews, code reviews, and hands-on guidance.
• Mentor and coach engineers, supporting technical growth, performance, and career development.
• Set clear goals, provide feedback, and foster a culture of accountability, engagement, and continuous improvement.
• Model and reinforce organizational values, including GRIT and collaboration.
• Serve as hiring manager for junior-to-mid-level engineers, participating in assessments and interviews.
• Contribute to resource planning to ensure appropriate staffing and skill coverage.