SupplyHouse.com

Graphics Designer

• Design and produce engaging materials for both print and digital platforms.
• Create original visual assets, including illustrations, infographics, and GIF animations.
• Adapt existing designs into multiple formats and aspect ratios for various platforms (website, mobile app, social ads, print, event displays).
• Perform photo retouching and image manipulation to enhance visuals.
• Prepare production-ready files for print vendors or digital uploads, ensuring accurate color profiles, bleeds, and resolution.
• Establish and maintain brand guidelines to ensure a cohesive and consistent visual identity.
• Develop creative concepts that reflect the company’s brand, values, and business goals.
• Ensure all projects are completed on time and meet quality standards.
• Partner with merchandising, marketing, and e-commerce teams to translate business objectives into effective visual assets.
• Balance multiple design projects, managing timelines and priorities efficiently.
• Incorporate feedback from stakeholders and iterate quickly to deliver final assets.
• Interpret performance data (e.g., click-through rates, engagement metrics) to refine creative direction.
• Maintain and organize design templates, asset libraries, and project files for internal use.
• Keep documentation and file naming consistent for smooth collaboration and future reference.

Graphic Designer

Backend Engineer

• Collaborate with cross-functional teams to gather and refine requirements, ensuring alignment with business needs.
• Design, develop, test, deploy, and maintain scalable, high-performance software applications.
• Develop and enhance internal tools and applications to improve company operations.
• Ensure system reliability, optimize application performance, and implement best practices for scalability.
• Continuously improve existing codebases, conducting code reviews, and implementing modern practices.
• Stay up to date with emerging technologies, trends, and best practices in software development.

Product Designer

• Establishes and communicates a clear product vision, aligning it with company goals, market opportunities, and customer needs.
• Stays informed on industry trends, competitive landscape, customer feedback, user & operational needs, and behavioral analytics to inform product strategy and enhancements.
• Oversees project phasing and the prioritization and grooming of product backlogs, ensuring that features and enhancements are prioritized and delivered effectively.
• Improves and leads adoption of process methodologies, including helping inform meeting cadence and execution on product teams and across product management team.
• Defines documentation standards to drive development efficiency, improve output quality, and build deeper referenceable guides on how products function.
• Drives teamwork across development teams, quality assurance, and project managers to deliver seamless execution of product initiatives.
• Responsible for efficiency of product teams and their timely execution of work against business goals. Helps teams identify and overcome bottlenecks, whether related to process, indecision, or needs from cross-functional or external parties.
• Responsible for quality of product decisions on product teams, alignment to company goals, and stability of solution (meets requirements, doesn’t introduce bombs or unacceptable bugs).
• Defines success metrics for key initiatives and collaborates with the Insights team to track and analyze performance effectively.
• Mentors product managers, fostering their professional growth and functional expertise. Encourages innovation and collaboration while setting/clarifying performance expectations.
• Actively supports team members’ engagement and career development, working to retain top talent.
• Models GRIT, Generosity, Respect, Innovation, and Teamwork, setting high standards for leadership within the team.
• Communicates insights, strategies, progress, and outcomes effectively to senior leadership and cross-functional partners.
• Gathers feedback to help define priorities, project scope, and requirements; filters and communicates inputs back to the team.
• Influences and improves the effectiveness of cross-departmental interactions to ensure shared goals are met.

UX Product Management Team Lead

• Manage, mentor, and develop a team of UX designers, fostering a culture of creativity, collaboration, and continuous improvement.
• Partner closely with the Director of Customer Experience, Product, Engineering, and Marketing to define and execute the vision for customer-centered e-commerce experiences.
• Set design standards and establish scalable processes, tools, and best practices to elevate UX across the organization.
• Leverage research, customer insights, and analytics to guide design decisions and measure impact on business outcomes.
• Balance strategic leadership with occasional hands-on design contribution to guide critical initiatives.
• Advocate for the customer at every stage, ensuring accessibility, usability, and design consistency.
• Communicate design strategies and outcomes effectively to stakeholders at all levels, influencing business and product decisions.

User Experience Manager

Manager

• Lead the development and implementation of continuous improvement strategies across eCommerce fulfillment and warehouse operations
• Collaborate with cross-functional teams to identify opportunities for process optimization utilizing Lean, Six Sigma, or other methodologies
• Partner with IT and warehouse teams to optimize WMS software, ensuring seamless integration and maximum efficiency
• Analyze operational data to identify trends, troubleshoot issues, and develop action plans to improve KPIs
• Drive change management initiatives and promote a culture of continuous improvement throughout the organization
• Develop and deliver training programs to upskill team members on best practices and new systems
• Monitor and report progress on improvement initiatives, ensuring measurable outcomes

Senior Manager, Continuous Improvement

Product Manager

• Report to the Director of Customer Experience and oversee a team of Product Managers
• Establish and communicate clear product vision and strategy aligned with company goals and customer needs
• Stay informed on industry trends, competitive landscape, customer feedback, user and operational needs, and behavioral analytics
• Oversee prioritization, grooming of product backlogs, and project phasing to deliver features effectively
• Improve and lead adoption of process methodologies and documentation standards across product teams
• Drive collaboration across development teams, QA, and project managers to ensure seamless execution
• Ensure timely execution of work, identify and remove bottlenecks, and maintain product decision quality and solution stability
• Define success metrics for key initiatives and collaborate with Insights to track and analyze performance
• Mentor and coach product managers, support engagement and retention, and model leadership behaviors
• Influence and inform senior leadership and cross-functional partners; gather stakeholder input and facilitate collaboration

Product Management Team Lead – Digital

Real people. Real service.
At SupplyHouse.com, we value every individual team member and cultivate a community where people come first.
Lead the strategy, discovery, and execution of initiatives involving complex system integrations, enhancements, and customer-facing features.
Evaluate and prioritize opportunities based on business impact, technical complexity, and resource availability.
Collaborate closely with developers to define technical requirements, ensuring feasibility and alignment with business objectives.
Act as a translator between business and technical stakeholders, clarifying business needs while advocating for technical best practices.
Drive technical solutioning sessions with IT, ensuring alignment on architecture, data flows, and system design.
Own the product backlog, creating detailed and technically sound user stories, acceptance criteria, and technical documentation within JIRA and Confluence.
Facilitate agile ceremonies, including backlog grooming, sprint planning, and sprint reviews, while ensuring the team delivers high-quality solutions.
Support end-to-end testing, QA, and validation for technical implementations and system integrations.
Monitor and analyze product performance, identifying and resolving technical issues post-launch.
This remote position is open to individuals who live in, or are open to relocating to, the following states: Arizona, Delaware, Florida, Georgia, Nevada, New Jersey, New York, North Carolina, Ohio, Rhode Island, South Carolina, Tennessee, Texas, Virginia, and Washington.
This position requires travel to our headquarters in Melville, NY 6 times per year for internal meetings and team building activities.

Platform Product Manager

Ecommerce

• Lead the strategy, discovery, and execution of initiatives involving complex system integrations, enhancements, and customer-facing features. Evaluate and prioritize opportunities based on business impact, technical complexity, and resource availability.
• Collaborate closely with developers to define technical requirements, ensuring feasibility and alignment with business objectives. Act as a translator between business and technical stakeholders, clarifying business needs while advocating for technical best practices. Drive technical solutioning sessions with IT, ensuring alignment on architecture, data flows, and system design.
• Own the product backlog, creating detailed and technically sound user stories, acceptance criteria, and technical documentation within JIRA and Confluence. Facilitate agile ceremonies, including backlog grooming, sprint planning, and sprint reviews, while ensuring the team delivers high-quality solutions.
• Support end-to-end testing, QA, and validation for technical implementations and system integrations. Monitor and analyze product performance, identifying and resolving technical issues post-launch.