Program Manager, Fulfillment Operations

SupplyHouse.com

. Lead project planning and execution for large-scale fulfillment center buildouts, including greenfield facility launches and FC moves from inception through go-live .

Posted 6/11/2026full-timeRemote • 🇺🇸 United StatesMid-LevelSenior💰 $82,000 - $103,000 per yearWebsite

About the role

Key responsibilities & impact

Lead project planning and execution for large-scale fulfillment center buildouts, including greenfield facility launches and FC moves from inception through go-live
Own end-to-end coordination of automation system deployments (goods-to-person, conveyor/sortation, WMS integration) in partnership with automation vendors and internal IT
Define project scope, milestones, resource requirements, and success metrics; maintain detailed project plans and hold workstream owners accountable to timelines
Partner closely with internal teams (Operations, Supply Chain, IT, Finance, HR, etc.) to align project objectives and drive seamless execution
Partner with Operations, Finance, and Real Estate to develop and maintain capital and labor models supporting facility investment decisions
Manage vendor relationships and deliverables across automation, construction, and equipment partners; escalate risks and hold vendors to contractual commitments
Facilitate cross-functional communication across Operations, Supply Chain, IT, and Finance to ensure alignment on project status, risks, and decisions
Identify and mitigate project risks; proactively surface issues to leadership with clear options and recommendations
Conduct post-launch performance reviews to validate throughput, labor, and cost assumptions against design targets; feed lessons learned into future facility design
Support continuous improvement initiatives across the fulfillment network in partnership with the CI team
Develop and maintain operational and financial models (volume projections, labor planning, capacity utilization) to support facility design and investment decisions
Serve as a liaison between technical teams and non-technical stakeholders to ensure clear communication and expectations

Requirements

What you’ll need

Bachelor's degree in Supply Chain, Logistics, Business, Engineering, or related field
3+ years of program management experience in a supply chain, fulfillment, warehouse operations, or related distribution/logistics field
Experience managing large-scale capital programs/projects ($5M+) including vendor contracts and equipment procurement
Experience managing cross-functional projects with simultaneous workstreams across Operations, IT, Finance, and external partners

Benefits

Comp & perks

Comprehensive and affordable medical, dental, vision, and voluntary life insurance options
401(k) with up to 4% company match
Paid vacation, sick time, and holidays
Company-paid basic life insurance and long-term disability
Discounted auto, home, and pet insurance programs
Flexible Spending Account (FSA)
Confidential mental health, financial planning, and legal support through our Employee Assistance Program (EAP)
Company-provided equipment and one-time $250 work from home stipend
$750 annual professional development budget
$25 monthly Grubhub credit
Company rewards and recognition program
And more!

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

project planningautomation system deploymentsWMS integrationcapital modelslabor modelsvendor managementrisk managementperformance reviewscontinuous improvementfinancial models

Soft Skills

cross-functional communicationstakeholder managementproblem-solvingleadershipaccountabilitycollaborationstrategic thinkingadaptabilitynegotiationfacilitation

Certifications

Bachelor's degree