Sun Life

Frontend Engineer

• Collaborate with skilled team members to develop, deliver and maintain high quality applications
• Develop efficient, high-quality, documented code
• Complete coding, testing, debugging and implementation activities as required
• Manages or coordinates small to medium prototypes from ideation through planning, requirements, construction and presentation
• Develops an understanding of the business and technical needs of a project
• Identifies gaps in their own knowledge and actively seeks out assistance from senior team members in order to effectively deliver high quality solutions and services in a timely and efficient manner
• Ensures that solutions meet both business and technical requirements, including performance, maintainability and stability

Associate Front-End Developer, Summer 2026

Content Marketing Manager

• Proactively connect with employees across Sun Life globally to uncover stories that showcase our culture, Purpose, and values
• Conduct internal interviews to gather quotes, testimonials, and real employee experiences
• Create and organize a library of employee experiences, profiles, quotes, and testimonials, along with short and long versions of stories, and ready-to-use copy that can be used across social media, career pages, and other channels
• Collaborate with the Culture and Talent Brand team to align stories with priority themes and content strategy
• Research teams, roles, and initiatives across Sun Life to identify new storytelling opportunities
• Edit and refine content to ensure clarity, consistency and alignment with the Sun Life Global Brand

Student – Talent Brand Content and Storytelling

Backend Engineer

• Claims Follow-Up: Review and follow up on outstanding claims to ensure timely reimbursement
• Denial Management: Investigate claim denials, determine reasons for non-payment, and follow up with the payer to resolve and appeal when necessary
• Billing: Oversee billing activities, ensuring accurate and timely submission of claims to payers, and address any billing discrepancies
• Rejections: Identify, investigate, and resolve claim rejections promptly to ensure the timely processing of payments
• Help Desk: Provide support and respond to internal and external inquiries regarding billing issues, claim statuses, and account discrepancies
• AR Follow-Up: Manage follow-up on outstanding accounts receivable, ensuring timely resolution of overdue claims and facilitating effective communication with payers
• Posting: Accurately post payments and adjustments to patient accounts and insurance claims
• Credit Balances: Identify and resolve credit balances on accounts, ensuring they are handled promptly and according to company policy
• Cross-Training: Willingness to cross-train in all functions of RCM, including but not limited to billing, refunds, collections, and other processes, to support team flexibility and efficiency
• Process Improvement: Assist in identifying and implementing process improvements to streamline the AR and billing functions
• Collaboration: Work closely with other members of the RCM team to ensure timely and effective resolution of claims, share knowledge on payer issues, and improve overall processes

Full Stack Specialist

SDET

• Own the design, development, and modernization of the Python based data/ETL testing automation framework (PyETL), ensuring stability, performance, and feature readiness for global consumers
• Reduce dependency on third‑party tools (e.g., Tosca DI) by expanding PyETL capabilities
• Enhance framework architecture, improve reusability, and support evolving test automation needs across multiple business domains
• Provide technical leadership, coaching, and governance for PyETL usage across globally distributed teams
• Ensure high‑quality documentation, onboarding support, and enablement materials
• Integrate PyETL capabilities into CI/CD pipelines; collaborate with DevOps teams to streamline and optimize automation workflows
• Troubleshoot complex automation framework issues and lead root‑cause analysis
• Partner with QE Leads, Quality Engineers, and DevOps Engineering to drive cross‑platform automation improvements
• Evaluate emerging technologies, tools, and practices to continuously improve framework scalability and reliability

Automation SDET, Python Lead

Sales

• Work closely with SLFD Field Leaders to provide feedback on Advisor Trainee performance.
• Coach Advisor Trainees on sales performance and client interaction.
• Play a key role in onboarding and training Advisor Trainees.
• Manage a team of licensed Advisors, including monitoring team’s activities and providing day to day direction.
• Work force planning and scheduling 1:1 coaching and performance management.
• Proactively identify knowledge requirements and process improvements for the team.
• Identify strengths/gaps to develop team capability and skills.
• Work with the Recruiting & Strategic Growth team to align on overall ADP coordination.
• Collaborate with Analytics team, drive to close data gaps, analyze results, provide feedback, and recommend improvements to leadership.
• Assist in the creation of a client and sales-centric atmosphere including focus on client retention and loyalty.
• Manage the day-to-day sales and service function, ensuring that both sales and service elements are functioning optimally.
• Ensure that Advisors are developing their understanding of products and trends with the marketplace.
• Build and maintain relationships with individual distribution team, Dealer leaders and compliance staff.

Sales Manager

Operations

• Manage daily requests from Elite advisor contacts ensuring service and quality objectives are attained
• Investigate complex inquiries received by Elite partners
• Handle escalated issues by phone or email
• Partner with teams within Dealer operations to find quick win-win solutions
• Educate on policy and procedure when gaps are identified
• Develop strong relationships with Elite advisor contacts
• Communicate with partners across all locations for consistent experience
• Analyze common issues and provide feedback for knowledge gaps
• Act as a change champion
• Identify opportunities for process and system improvements

Elite Accelerator Specialist, Dealer Operations

People Operations

• Serve as the primary contact for employee HR inquiries, answering questions related to policies, benefits, payroll, leaves, and other HR services.
• Resolve inquiries accurately and efficiently to ensure a positive employee experience.
• Use case management tools to log, track, and resolve cases in a timely manner.
• Ensure documentation is clear and comprehensive, and escalate complex issues to senior team members or management when necessary.
• Maintain a thorough understanding of HR policies and processes, sharing insights with employees and providing guidance to ensure they understand and access the resources available to them.
• Identify recurring issues and areas for process improvement within the HR Contact Centre.
• Share suggestions and participate in initiatives aimed at enhancing service delivery.
• Work closely with other HR teams, Payroll, Benefits, and IT to resolve complex or multi-functional issues.
• Ensure employee data is managed accurately in HR systems, and uphold data privacy and confidentiality standards in line with company policies and compliance requirements.
• Adhere to all company HR policies and procedures, ensuring that responses are aligned with legal and regulatory requirements.

Bilingual People Services Specialist

Consultant

• Identify issues and solutions on LTD claims that require follow-up
• Build strong working relationships with various stakeholders
• Contribute to business retention and growth
• Provide coaching and mentorship to team members
• Review long term disability claims to identify non-litigated settlement opportunities
• Contact plan members to make a settlement offer
• Prepare all supporting paperwork for successful settlements
• Build engaging presentations and promote the settlement strategy with plan sponsors
• Develop and maintain collaborative relationships with DCMs and RCs

Settlement Consultant, Group Disability

Vice President

• Develop and maintain analytics strategy that drives growth for Sun Life Health and improvements in Client health outcomes
• Evaluate and prioritize across opportunities to predict and prevent health outcomes, personalize the client health experience, generate value-adding research, and commercializing insights
• Partner with Sun Life Canada’s Client Experience Office to align with overall Canada data and analytics strategy
• Execute the analytics strategy, collaborating within Sun Life health and across functional groups as needed
• Mature data foundations to support data analytics strategy, including further enabling personalization of Sun Life Health products
• Collaborate with Enterprise Data & Analytics, Data Architecture, and Technology teams to design and implement necessary data architecture and engineering
• Apply relevant data analytics methodologies (including AI & ML) to deliver on our strategy
• Lead execution of use cases and manage delivery both within the Data Science and Analytics teams, and collaborating with other Sun Life Canada businesses and functions as needed
• Operationalize analytical models in the field by addressing technology, process and change management requirements
• Develop and execute strategies to leverage real world data and evidence to generate actionable business insights and thought leadership, for internal and external audiences
• Proactively foster relationships within Sun Life with business and functional partners to maintain an understanding of new developments in their areas.

AVP, Health Data Strategy and Insights

• Lead the Asia Data Modelling Unit and be accountable for defining, governing, and delivering enterprise-wide data models across multiple Asian markets.
• Own and drive the Asia-level Data Modelling strategy aligned to the enterprise data backbone.
• Define modelling standards across Atomic Layer (Data Vault 2.0) and Analytical Layer (Star / Snowflake models).
• Build and lead a centralized Asia Data Modelling CoE.
• Provide leadership, coaching, and technical directions to Lead Data Modelers, Senior Data Modelers, and Market-aligned modelling resources.
• Partner with Business, Finance, Actuarial, and Distribution teams to translate KPI definitions into robust data models.
• Serve as the primary data modelling interface for Asia markets.
• Oversee delivery of high-quality modelling artefacts including Hubs, Links, Satellites, and more.
• Define and maintain modelling standards, naming conventions, and design patterns.

Principal Consultant – Data Modeler

• Independently conducting quantitative and qualitative research and analysis
• Preparing and delivering recommendations on priority strategic questions for the Canadian Business
• Engaging executive stakeholders
• Working collaboratively with strategy team members and partners across the Business
• Supporting the delivery of strategic projects, including workstream management, problem definition and structuring, collaboration with cross-functional teams, providing updates, and timely execution of deliverables
• Leading rigorous financial analysis, including integrated financial modeling, valuations, and quantitative decision support to inform strategic recommendations
• Conducting financial and business analysis, including employing business strategy frameworks, interpreting analytical results, generating insights and recommendations
• Preparation and delivery of both formal presentations and informal updates for management

Senior Consultant, Canada Strategy – Enablement

Underwriter

• Evaluate, price, propose rate and strategy to acquire and renew National Account clients
• In-depth risk assessment and pricing of prospective and inforce customers
• Provide Customer reporting and analytics
• Partner with sales, national accounts practice leader and home office subject matter experts to develop comprehensive pricing and solutions
• Recommend changes in policies and procedures to be more responsive to the emerging client and market needs
• Proactively manage inforce block of business to maintain profit and persistency expectations
• Mentoring and underwriter development

Senior National Accounts Underwriting Consultant

• Analyze complex business problems and develop effective solutions
• Define, track, and communicate pre- and post-implementation success metrics
• Support the development of a single source of truth for CCC metrics across teams, ensuring accuracy and consistency of data
• Create well-documented and organized deliverables for leaders with clear findings, actionable results and data visualizations
• Collaborate closely with teams across the CCC and other departments to foster innovative problem-solving
• Conduct in-depth quantitative analysis on large datasets to derive actionable insights and inform strategic decision-making

Learning and Development

• Reporting to the Director, the Instructional Designer will play a critical role in driving larger scale changes to enable advisors and field leaders to meet regulatory requirements.
• Responsible for creating engaging and effective learning experiences by analyzing learning needs, designing curriculum, and developing educational materials.
• Analyze learning needs, learning objectives and outcomes, creating instructional materials including e-learning modules, presentations, job aids and assessments.
• Partner with training specialists and subject matter experts to develop training materials such as online courses, software simulations, job aids, facilitator or learner guides, audio scripts, interactive PDFs, PowerPoint presentations.
• Ensure content aligns with learning objectives and goals, and provide quality assurance support of various deliverables to ensure correctness and consistency.

Instructional Designer, Regulatory Programs

Client Services Representative

• Provide service excellence to plan sponsors, members, advisors, and team members
• Review incoming Client requests to make sure all required information is included
• Send emails to Clients to request missing information
• Process Client requests, such as plan member information updates
• Follow process notes, Client service agreements, and quality guidelines to ensure that Client processes are handled without error
• Identify ways that we can improve how we work as a team to support Clients and business partners
• Participate actively in team huddles and communicate proactively with leaders and team members when working on requests that require collaboration or senior team member support