Program Manager

Sun Life

Program Manager overseeing interdependent initiatives within the Client Solution Center at Sun Life. Engaging with business leaders to optimize member experience and delivery across teams.

Posted 4/17/2026full-timeToronto • 🇨🇦 CanadaMid-LevelSenior💰 CA$80,000 - CA$128,000 per yearWebsite

Tech Stack

Tools & technologies

PMP

About the role

Key responsibilities & impact

Own the end‑to‑end oversight of a portfolio of interdependent initiatives, ensuring work is prioritized, sequenced, and aligned to strategic objectives
Lead initiative intake and prioritization, enabling effective trade‑off decisions
Maintain an integrated portfolio view, including roadmaps, dependencies, risks, and key milestones
Provide clear, executive‑ready visibility into portfolio health, delivery progress, and key decision points
Own and maintain a consolidated change roadmap for initiatives impacting approximately 150 financial services consultants
Coordinate change management strategies and communication approaches across teams to enable adoption and sustained outcomes
Lead the coordinated planning and delivery of large, cross‑functional programs spanning multiple teams and workstreams
Act as the primary connector across operations, technology, and business partners

Requirements

What you’ll need

Proven experience managing initiative portfolios and complex programs involving multiple teams and stakeholders
Strong analytical, planning, and organizational skills with the ability to synthesize information into clear insights
Bilingualism (French, English, both oral and written) is required for Quebec
Experience developing and maintaining roadmaps and coordinating initiatives with significant frontline or operational impact
Comfort managing ambiguity and shifting priorities while maintaining focus on outcomes
Strong relationship-building skills and a collaborative, inclusive working style
PMP certification (preferred)
Familiarity with project, portfolio, or change management tools (e.g., Jira, Planview, Wrike, or similar platforms) (preferred)

Benefits

Comp & perks

Flexible Benefits from the day you join to meet the needs of you and your family
Opportunity to move along a variety of career paths with amazing networking potential
Inclusive and respectful work environment

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

portfolio managementprogram managementchange managementroadmap developmentrisk managementinitiative prioritizationanalytical skillsorganizational skillsplanning skillssynthesizing information

Soft Skills

relationship-buildingcollaborative working styleinclusive working styleability to manage ambiguityability to shift prioritiesfocus on outcomescommunication skillsleadership skillsstrategic thinkingexecutive communication

Certifications

PMP certification