Associate Director – Technology Solutions

Sun Life

Associate Director driving BenTech partnership strategy supporting distribution organization for Sun Life. Collaborating with brokers and internal teams to promote digital solutions and improve operational connections.

Posted 4/22/2026full-timeRemote • Connecticut, Maine, Massachusetts, Montana • 🇺🇸 United StatesSenior💰 $116,500 - $174,800 per yearWebsite

About the role

Key responsibilities & impact

Provide in depth technical and operational expertise of benefits technology platform
Advise, guide, and support Sun Life’s EBRs & Client Managers to enable the sale of digital as a product
Support the roll-out of new benefits technology programs and relationship
Develop business relationships with technology centers & experts with our top national and regional brokers to communicate and align digital strategies
Promote Sun Life's capabilities and positioning of our BenTech value proposition
Maintain awareness of competitive issues, trends, and opportunities in the marketplace
Identify training opportunities and provide input into the development of training programs
Act as a liaison with all internal Sun Life’s departments (e.g., Product, Distribution, Underwriting, Customer Service Delivery, Marketing, & Training) to ensure end to end process success, provide subject matter expertise, and develop recommendations to improve integrated service models with third party benefits technology

Requirements

What you’ll need

Bachelors’ degree required
Minimum of 7+ years of experience in the Insurtech space either at a carrier, broker, or platform
Excellent oral and written communication and presentation skills
Relationship management skills: demonstrated ability to build and foster productive and healthy relationships with both digital platform partners as well as internal sales and home office partners
Knowledge of the Group Benefits Insurtech marketplace, emerging trends and Client needs required
Collaborative and comfortable navigating in cross functional organizations with matrixed accountabilities
Drive, self-motivation, a consultative nature and be a great problem solver
Develop and maintain excellent working relationships with internal departments to oversee partnership operational connections
Experience in Group Benefit and Absence products preferred

Benefits

Comp & perks

Health insurance
401(k) employer match
Paid time off
Flexible work arrangements
Paid family, parental and adoption leave
Company paid life and AD&D insurance
Disability programs
Partially paid sabbatical program

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

benefits technology platform expertiseGroup Benefit productsAbsence productsInsurtech experience

Soft Skills

oral communicationwritten communicationpresentation skillsrelationship managementcollaborationself-motivationproblem solving

Certifications

Bachelor's degree