Insurance AR and Posting Specialist – Dental Billing

Sun Life

Insurance A/R & Posting Specialist handling reimbursement claims and billing processes for dental services at Sun Life. Responsible for resolving discrepancies and ensuring timely claims processing.

Posted 4/23/2026full-timeRemote • 🇺🇸 United StatesMid-LevelSenior💰 $43,100 - $58,200 per yearWebsite

About the role

Key responsibilities & impact

Review and follow up on outstanding claims
Contact insurance companies, payers, and patients to resolve discrepancies
Investigate claim denials and follow up with payers
Oversee billing activities ensuring accurate submission of claims
Identify, investigate, and resolve claim rejections
Provide support and respond to inquiries regarding billing issues
Manage follow-up on outstanding accounts receivable
Accurately post payments and adjustments to accounts
Identify and resolve credit balances on accounts
Assist in identifying and implementing process improvements

Requirements

What you’ll need

High school diploma or equivalent
Minimum of 3 years of experience in accounts receivable, dental billing, or a related field
Experience in a dental or healthcare environment
Strong knowledge of insurance billing and payment procedures
Knowledge of payer guidelines and claims appeals processes
Familiarity with dental practice management systems such as Dentrix
Ability to navigate payer portals and insurance company websites
Excellent communication and negotiation skills
Strong attention to detail and organizational skills

Benefits

Comp & perks

Generous vacation and sick time
Market-leading paid family, parental and adoption leave
Medical coverage
Company paid life and AD&D insurance
Disability programs
Partially paid sabbatical program
401(k) employer match
Stock purchase options
Employer-funded retirement account

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

accounts receivabledental billinginsurance billingpayment proceduresclaims appeals processesprocess improvementspayment postingcredit balance resolution

Soft Skills

communication skillsnegotiation skillsattention to detailorganizational skills