Substance

Counselor

• Manage the entire recruitment process (job postings, screening, interviews, offers).
• Welcome and onboard new talent and participate in improving the existing onboarding program.
• Serve as an HR advisor to managers and employees on all HR-related matters.
• Develop and implement various HR policies and procedures.
• Act as a facilitator during organizational changes or conflict situations.
• Ensure compliance with labor laws and applicable standards.
• Manage benefits plans and negotiate renewals.
• Communicate and apply total compensation practices.
• Manage the performance evaluation process and identify training and development needs.
• Monitor HR metrics through a dashboard and make recommendations to management.
• Develop and promote the employer brand.
• Organize activities that foster engagement and a sense of belonging (Town Hall meetings, after-work events such as 5@7, etc.).
• Lead the Equity, Diversity & Inclusion (EDI) committee.
• Manage and optimize HR platforms (BambooHR, Workleap, etc.).
• Collaborate with the IT partner to ensure the proper functioning of IT tools.
• Contribute to the smooth operation of the office (supplies procurement and coordination with vendors).

Advisor – Talent and Culture

Email Marketing Manager

• Build and run campaigns on **Mailchimp and Klaviyo**.
• Segment lists properly (no blasting everyone with the same email).
• Create automation flows: welcomes, re-engagements, upsells, workshop reminders.
• Write subject lines and copy that cut through inbox clutter — no clichés, no “newsletter filler.”
• Test what works (A/B subject lines, send times, CTAs) and kill what doesn’t.
• Keep lists clean and deliverability high.
• Report weekly on what’s working — and what’s not.

Fractional Email Marketing Specialist – Mailchimp, Klaviyo

Executive Assistant

• Provide comprehensive administrative support to the executive team.
• Manage executive calendars, scheduling meetings, and appointments with precision and discretion.
• Prepare and organize meeting materials, track action items, and take detailed notes during discussions.
• Handle all correspondence, including managing emails, phone calls, and postal communications.
• Coordinate travel arrangements and itineraries for executives, ensuring smooth logistics.
• Maintain an organized filing system, both physical and electronic, to ensure easy access to documents.
• Assist with the preparation of reports, presentations, and other required documentation.
• Support special projects and initiatives as assigned, contributing to team objectives.
• Act as a liaison between the executive team and other staff, clients, and stakeholders.
• Ensure day-to-day office operations run smoothly and efficiently.

Personal Assistant / Secretary

Human Resources

• Assist with recruitment tasks such as posting jobs, scheduling interviews, and screening applicants.
• Help onboard new employees by preparing documents and coordinating orientation.
• Maintain HR records and update internal systems.
• Support day-to-day office or operational needs (scheduling, supplies, reporting).
• Assist in planning employee engagement or training activities.

HR and Operations Associate

• Build and execute HR strategy aligned with business growth priorities.
• Partner with founders and leadership to design the future organizational structure and drive business transformation.
• Ensure workforce planning, role clarity, and succession are embedded early.
• Lead employer branding, recruitment, and onboarding to attract high-caliber talent.
• Define competency frameworks, performance systems, and career pathways; create leadership development and succession pipelines.
• Shape company culture balancing startup agility with scalable policies; drive employee engagement, retention, and inclusion.
• Standardize HR policies, compensation frameworks, and benefits at scale; ensure compliance with Indonesian labor law and regional readiness.
• Introduce HR technology and analytics for data-driven people decisions and operational efficiency.

Chief Human Resources Officer

• Define HR strategy aligned with business milestones and growth plans.
• Partner with founders to design organizational structures and workforce planning.
• Build succession and leadership development programs to prepare for scale.
• Lead recruitment to secure high-caliber talent across key functions.
• Build frameworks for performance, progression, and skills development and introduce employer branding initiatives.
• Standardize HR processes: onboarding, payroll, compensation, and compliance.
• Select and implement HR tech tools to drive efficiency and data-driven decisions.
• Ensure HR practices meet local labor law and prepare for regional readiness.
• Move HR from reactive to proactive anticipating growth needs before bottlenecks.
• Develop policies and benefits that support retention and performance.
• Build a foundation that scales from 50 to 200+ employees without slowing momentum.

HR Director

Recruitment

• Assist with end-to-end recruitment activities including job postings, resume screening, interview scheduling, and candidate communication
• Source candidates via job boards, LinkedIn, and other channels
• Support recruitment campaigns such as campus hiring, job fairs, and talent networking events
• Maintain candidate pipelines and track recruitment progress in the ATS
• Coordinate recruitment-related assessments or tasks
• Contribute to employer branding efforts (e.g., social media content, recruitment materials)
• Assist with recruitment metrics tracking and reporting
• Participate in weekly recruitment meetings and brainstorm ways to improve hiring processes
• Partner closely with recruiters and hiring managers across multiple functions and levels
• Contribute to projects that improve the candidate experience

Talent Acquisition Intern

Financial Planning and Analysis

• Hands-on senior FP&A manager owning reporting packs, models, and process improvement.
• Own financial reporting: monthly management reports, forecasts, variance analysis, and dashboards.
• Build and refine financial models to support decision-making and scenario planning.
• Drive process improvements in reporting, forecasting, and consolidation; simplify and automate.
• Work with large datasets: clean, structure, and pull actionable insights.
• Use advanced Excel: formulas, pivots, macros, and modelling.
• Improve and integrate systems (ERP, BI tools, planning platforms) to support finance.
• Partner with business stakeholders (~20–30% of time) to provide insights backed by numbers.

Senior FP&A Manager

Brand Manager

• Turn strategy into execution to ensure brand consistency, relevance, and engagement across channels.
• Assist in planning and executing brand campaigns across digital and offline platforms.
• Manage day-to-day brand communications including content, social media, and coordination with design.
• Track campaign performance and prepare simple reports.
• Research market trends and competitor activities to support brand strategy.
• Ensure consistency in brand voice and visuals across all touchpoints.
• Support collaboration with external partners such as agencies, vendors, and media.
• Work closely with marketing, design, and business development to translate ideas into campaigns and initiatives.