Stryker

Sales

• Design, develop, and implement sales strategies and programs aligned with organizational objectives
• Plan, direct, and coordinate regional sales activities to achieve performance and revenue targets
• Provide full people management for assigned teams, including: Defining roles and responsibilities, Workforce planning and departmental operations, Coaching and counseling employees on performance, Contributing to employee compensation decisions and changes
• Lead and develop team capabilities to ensure long-term regional and organizational success

Regional Sales Manager – Sustainability Solutions

Field Engineer

• Traveling between hospitals based on assignment of service requests.
• Troubleshooting and resolving customer and product issues.
• Building positive relationships with Stryker customers, peers, and internal partners.
• Documenting service results in order to maintain accurate quality records.

Field Service Technician, Neptune

• Demonstrate technical expertise to design and execute sales education programs including driving the training objectives and curriculum
• Attend cases, customer calls, dinners, conferences, or local events on a quarterly basis to stay current with the evolving needs of sales trainees and customers
• Develop, facilitate and/or deliver sales education in-class or virtually​
• Benchmark education and training activities to determine best practices
• Evaluate various selling methodologies and incorporate best practices that improves educational curriculum
• Maintain strong HCP relationships while partnering on educational programs and participate in the KOL contract nomination and management process
• Collaborate with key opinion leaders to design and facilitate educational programs
• Partner with internal stakeholders to identify KOL targets for sales education programs and identify and develop “up and coming” thought leaders
• Utilize subject matter and educational expertise to develop and measure learning curriculum
• Ensure sales education programs align with business objectives and marketing/sales initiatives
• Develop curriculum for phased Clinical and Sales Training program and ensure successful delivery of program goals through facilitation of online, in-person, and hands-on learning experiences
• Collaborate with faculty and HCPs to set direction on sales education objectives and content
• Collaborate with other functional teams including, but not limited to Downstream Marketing in the development of training materials to support new products, disease states, and evolving market needs while ensuring strategy alignment and consistency in messaging throughout educational programs
• Support and/or lead cross-functional and regional teams on critical projects, such as product launches or new Marketing messaging training
• Identify and develop new education platforms by analyzing business needs, budget and priorities
• Refine, develop and execute sales education strategies based on market insights and data/input following program execution
• Evaluate new technologies or platforms that can enable more efficient or streamlined approaches
• Coordinate and manage completion, collection, and organization of department reporting needs for measuring educational success across internal education programs and develop the strategy around continued success in a constantly evolving market
• Develop and drive Sales Education strategy & vision by anticipating sales needs and business priorities

Associate Sales Education Manager, Peripheral Vascular

Designer

• Lead end-to-end customer journey mapping across digital touchpoints to identify friction, root causes, and improvement opportunities
• Define experience frameworks, design thinking practices, and design sprint approaches that teams can apply consistently across initiatives
• Create wireframes, storyboards, and screen flows to align stakeholders early and accelerate product discovery and delivery
• Develop clickable prototypes to support business alignment, usability testing, and technical requirements definition
• Partner with insights, data, product, and technology teams to design and test multi-variant and A/B experience concepts and translate findings into prioritized design changes
• Establish governance mechanisms (standards, reviews, documentation) to improve consistency and quality across the enterprise digital ecosystem
• Build and maintain design standards and pattern libraries in collaboration with user experience, brand, marketing operations, and engineering teams, including platforms such as Adobe Experience Manager
• Measure experience performance by defining and tracking outcomes (for example: task success rate, time-to-complete, usability scores, customer satisfaction, and adoption) and ensuring gaps are addressed wherever they occur in the journey.

Principal CX Designer

• Lead enterprise customer journey mapping initiatives to identify pain points and deliver seamless, omnichannel digital experiences across the end‑to‑end lifecycle.
• Define and execute customer experience design frameworks, design thinking methodologies, and design sprint practices to improve consistency, quality, and speed of delivery.
• Create wireframes, storyboards, screen flows, and interactive prototypes to support early product planning, usability testing, and stakeholder alignment.
• Partner with insights and data teams to design, test, and evaluate multi‑variant and A/B experiences, translating findings into prioritized design improvements.
• Establish experience governance, including standards, reviews, and documentation, to embed customer experience principles into enterprise technology delivery.
• Develop and maintain design standards and pattern libraries in collaboration with brand, marketing, user experience, and engineering teams, including digital platforms such as Adobe Experience Manager.
• Ensure customer experience gaps are identified and addressed regardless of where they occur in the journey, improving adoption, satisfaction, and task success rates.
• Manage and develop a customer experience designer, setting clear goals, providing design direction, and supporting delivery against measurable outcomes.

Senior Manager, CX Design

Manager

• Lead end‑to‑end customer experience research using qualitative and quantitative methods to inform enterprise digital strategy and investment decisions
• Analyze and synthesize data from voice‑of‑customer and voice‑of‑employee programs to identify trends, drivers, and prioritized experience opportunities
• Design and manage customer listening programs, including surveys, journey feedback, and experience metrics such as Net Promoter Score and Customer Satisfaction
• Translate insights into clear recommendations that improve customer loyalty, lifetime value, ease of doing business, and revenue performance
• Partner with product, sales, business operations, design, and technology teams to embed customer insights into agile planning and solution delivery
• Develop and scale customer experience frameworks, including journey mapping, persona segmentation, and competitive benchmarking practices
• Leverage customer experience management and AI‑enabled tools to detect patterns, signals, and pain points and proactively address experience risks
• Contribute to elevating enterprise digital maturity by ensuring every interaction reflects a deep understanding of customer needs and measurable outcomes

Senior Manager, CX Insights

Full-stack Engineer

• Architect, design, develop, and maintain highly available, secure, and scalable full-stack applications using the MEAN stack (or similar)
• Modernize and incrementally migrate legacy Java services to NodeJS
• Integrate applications with external systems and APIs using modern, secure, and efficient techniques
• Establish and implement automated testing frameworks and processes, ensuring robust code quality and reliability
• Utilize cloud services effectively, primarily Google Cloud Platform (GCP) and Amazon Web Services (AWS), to optimize application performance, scalability, and cost efficiency

Staff Full-Stack Software Engineer

• Lead a high-performing team to deliver actionable insights
• Synthesize competitive, customer, and industry intelligence
• Advise stakeholders on major competitors
• Build and maintain a scalable competitive monitoring approach
• Define insight needs with partners and translate into clear research questions
• Select and apply appropriate qualitative/quantitative methods
• Ensure research rigor and communicate limitations clearly
• Coach others to conduct, interpret, and apply research findings
• Maintain a strong external POV by engaging with industry associations
• Influence cross-functionally and drive decisions

Manager, Market Insights

• As a sales associate in our Sports Medicine specialty, you’ll be the face of Stryker products.
• You will be assisting Sales Representatives in the sales, promotion and marketing of Stryker products.
• You will educate and inform doctors, nurses, and appropriate staff personnel as to the proper use and maintenance of Stryker products.
• Must have command of all products, including functionality, features, and factors that differentiate Stryker products from its competitors’ products, and be able to disseminate this knowledge to the customer.

Sales Associate

Customer Success Manager

• Lead, coach, and develop a regional team of Customer Success Managers
• Own customer health, renewal readiness, and expansion outcomes
• Hire, onboard, and train high-performing customer success professionals
• Partner with Sales, Customer Excellence, Technical Support, Marketing and Engineering
• Act as escalation point for critical customer issues within your region, supporting team on customer and internal meetings as needed
• Develop regional processes, metrics, and reporting

Regional Manager, Customer Success

Financial Planning and Analysis

• Lead annual budgeting, quarterly forecasting, and long-range financial planning processes
• Manage operating expenses and headcount planning
• Partner with project and portfolio leaders
• Develop and maintain complex financial models
• Analyze financial performance, trends, and variances
• Produce accurate and timely management reporting
• Coach and develop a direct report
• Develop trusted relationships with functional and cross-functional leaders

Manager, Financial Planning & Analysis

• Lead the design and implementation of complex software systems
• Collaborate cross‑functionally with R&D, Quality, Manufacturing, Regulatory, Clinical, Marketing, and Project Management
• Contribute across the full product lifecycle—from concept, design, and development through verification, validation, and launch
• Design, develop, modify, and verify medical device software components
• Translate user, clinical, market, and Voice of Customer inputs into design requirements
• Conduct advanced prototyping, testing, research, and problem solving
• Participate in code reviews
• Generate, review, and maintain comprehensive engineering documentation
• Follow and mentor others on R&D procedures, design controls, risk management, regulatory standards, and Quality Management System requirements

Staff Software Engineer

Account Manager

• Promote and sell DoD approved Stryker Smart Care products
• Identify, qualify and close new customer sales opportunities within DoD’s Medical Treatment Facilities
• Plan and implement effective territory sales strategy required to progress deals through the process
• Forecast and maintain necessary pipeline to support quota achievement quarter over quarter
• Advance opportunities efficiently and with a sense of urgency through the sales cycle
• Build and maintain executive and customer relationships with key DoD/DHA stakeholders
• Conduct solution-focused customer presentations, coordinating the involvement of all necessary internal team members
• Ensure positive communication and collaboration with key internal partners and teams

Sales Account Manager – Department of Defense

• Develop the skills required to become an effective sales representative.
• Learning and practicing the techniques required to grow the volume of a defined territory through sales of Stryker Sports Medicine products.
• Learn to manage business in accounts within an existing sales territory and become responsible for the day to day running of key accounts.
• Become proficient in dealing with; stock issues, instrument requirements, organising loan kits, organising and carrying out regular customer training, learning to provide guidance on the safe use of Stryker products within the defined portfolio in the hospital and operating theatre environment.
• Supporting other sales managers to allow them to concentrate on new business acquisition, new account development.
• In this role you will be supporting all products within the Sports Medicine portfolio.
• This position is set up to work in a team targeted environment alongside the Endoscopy sales force.
• Learning the skills required to manage a territory effectively and grow business in line with National sales objectives.
• Learn how to implement training sessions and workshops on the use of Stryker products.
• Deliver these sessions to nurses, theatre practitioners and surgeons.
• Learn how to gain an understanding of customers’ needs and identify the opportunity to promote and sell Stryker’s products.
• Training will be given on basic selling, presenting and negotiation techniques.
• Gain an understanding of the different ways to provide product into a hospital through consignment of kit or use of our loan service and learn to manage these channels to best suit our customer’s needs.
• Provide customer service to an existing customer base within the theatre and clinical environment. This will involve a specific set of hospitals where the candidate will have day to day communication and need to respond promptly to requests from customers in those hospitals.
• The candidate will be required to build relationships with key personnel in these hospitals. At all times appreciate that provision of appropriate medical care for the patient is of paramount importance and our priority is to only ever recommend product that is appropriate.
• Working closely with other Sales team members within the defined region, and the Regional Business Manager, to ensure customer service levels are best in class across that region.
• Attend surgeon training meetings and educational conferences.
• Demonstrate outstanding ethics at all times. Treat customers and other employees with respect. Represent Stryker in the best possible light.
• Learn how to conduct trials and evaluations of product in theatre and clinical environment as required.
• Make observations of customer needs and liaise with sales colleagues to follow up on and introduce new or additional Stryker product and/or support.
• Learn to record details of customers and maintain a basic business plan highlighting daily, weekly and monthly objectives.
• Start to develop the skills needed to prioritise where to allocate time and resource and how to grow business.

Sales Associate, Sports Medicine – 1 Year Maternity Cover

• Repair and check electronic / mechanical Stryker products
• Complete annual check and calibration according to MDR on customer site
• Utilize software and technological tools to maintain proper records, access technical information
• Assist the regulatory affairs department / customer to action product recalls, field safety notices and field action notices
• Fulfil Service contracts with planned maintenances
• Delivery of technical Training to internal & external
• Perform Installation of Stryker systems on customer site
• Perform Software & Hardware Upgrades
• Efficient and thorough documentation of service activities for internal and external reference
• Ensure traceability of all field-based Stryker products through reporting tools
• Provide technical support to Internal and external customers
• Escalade opportunities and issues appropriate team meetings
• Ensure excellent follow-up on all customer-initiated issues
• Ensure service provided is invoiced if not under warranty
• Scheduling of Customer visits in cooperation with Customer service
• Build relationship with internal & external customers to drive brand loyalty