Associate Mako Product Specialist

Stryker

Associate Mako Product Specialist providing training and technical support for Mako system users in Germany's medical field. Collaborating with hospital staff and addressing product-related queries at events.

Posted 6/17/2026full-timeDuisburg • 🇩🇪 GermanyJuniorMid-LevelWebsite

About the role

Key responsibilities & impact

Training and support for physicians (m/f/d) and OR staff before and during surgeries in the use of the Mako System in North Rhine-Westphalia (NRW).
Intraoperative instruction for the clinical and technical team on the Mako System and the applications installed on it (hip and knee total endoprosthesis/arthroplasty applications).
Software guidance to prepare preoperative CT data compatible with Mako and to assist the physician (m/f/d) with preoperative planning.
Creation of a preview of planned operations using the Mako System.
Planning, organizing and delivering training programs and presentations for users (m/f/d) from the OR and radiology departments.
Coordination of newly acquired customers (m/f/d) in collaboration with the endoprosthetics sales team.
Sales support for all product-specific questions at trade shows and conferences.

Requirements

What you’ll need

At least 1 year of professional experience in a medical environment (e.g., OR surgical assistant/OTA, medical device application specialist, clinical support, physiotherapy)
Strong technical aptitude and the ability to explain complex topics quickly and clearly
Strong customer service and client orientation
Able to work well under pressure and remain calm in tense situations
Reliable organizational and planning skills and a high level of dependability
Valid driver's license (class B) and willingness to travel frequently
Fluent German and very good English language skills (C1 level) both written and spoken
Preferred: degree in medical engineering, bioengineering, or a natural science and initial OR experience

Benefits

Comp & perks

Company car, available for private use
Intensive product training followed by an assessment and ongoing certifications conducted in English

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

Mako SystemCT data preparationpreoperative planninghip total endoprosthesisknee total endoprosthesisarthroplasty applications

Soft Skills

technical aptitudecustomer serviceclient orientationability to explain complex topicsorganizational skillsplanning skillsdependabilityability to work under pressurecalmness in tense situations

Certifications

valid driver's license (class B)