Manage key risk relationships with our top card networks across the Americas, including building relationships, understanding partner requirements, and advocating for Stripe’s users and product teams
Drive discussions with card networks on the applicability of their restricted / prohibited business lists or network operating rules and regulations
Dive deep into our Risk systems and develop a strong understanding of Stripe’s risk posture and technical risk management foundations
Build a close partnership with our Financial Partnerships team to drive and represent risk objectives
Develop relationships and work with partners across Risk, Product, Engineering and Operations teams to prioritize, scope and roll out launches
Manage top priority user escalations and remediations, as needed.
Work closely with regional Risk Partnership teams to drive new growth strategies and negotiate terms on behalf
Serve as a subject matter expert in card network rules and Stripe risk policies (fraud, credit, brand risks) and monitor emerging industry trends
Build strategic relationships with Risk counterparts within major card network partners to drive risk and commercial initiatives
Collaborate with internal stakeholders to execute programs and initiatives with visibility to Risk leadership
Requirements
10+ years of professional experience, including 3+ years of experience in external partner-facing roles
Extensive experience working with payment network rules of Visa and/or Mastercard
A strong sense of ownership, resilience, and a drive to have an impact
Experience in managing day to day risk across a variety of internal and external partners
Strong stakeholder management skills including navigating difficult situations, negotiating timelines, and influencing internal and external stakeholders across organizations and borders
An analytical approach to decision-making - you understand how to partner with Data Science to build metrics and track progress across various monitoring programs
Demonstrated project/program management skills and a proven track record for building and scaling programs from the ground up
Excellent collaboration, communication, and relationship building skills. Must have the ability to convey complex ideas succinctly to all audiences
Effective program management skills and a proven track record for building and scaling programs from the ground up. You are extremely organized and not afraid to challenge and push teams and yourself.
Preferred: You have an in-depth understanding of product and payment platforms
Preferred: You have experience in the risk or compliance space