Senior Program Manager
Agile Six
Salary
💰 $164,991 per year
Job Level
Senior
About the role
- Act as the primary customer point of contact for a multi-team development effort, proactively communicating significant status updates as well as risks and impediments to delivery
- Make regular updates to a risk register and review the register with delivery teams and VA stakeholders
- Contribute to the coordination of multiple interdependent workstreams by providing input into high level project plans and Gantt charts maintained by VA program stakeholders
- Ensure that delivery teams are staffed adequately and appropriately for effective delivery, raising concerns and advocating for changes when the team is not properly staffed
- Establish strong, trust-based relationships with stakeholders while fostering an exceptional first impression of Agile Six’s culture and delivery effectiveness
- Work with teams to ensure they are creating and regularly reviewing team working agreements and norming documents
- Communicate clearly, honestly, and effectively, both with team members and with technical and non-technical stakeholders
- Work with delivery teams to fulfill all reporting and contractual requirements
- Establish feedback loops, ensuring teams are aligned, responsive to input, and continuously improving delivery
- Proactively identify and remove impediments and/or guide the team to remove them, addressing complex challenges with minimal guidance
- Help the team maintain a pace of delivery that is effective for the customer and sustainable for the team within a complex environment
- Support the practice of delivery within the larger company as needed
- We expect the responsibilities of this position to shift and grow organically over time, in response to considerations such as the unique strengths and interests of the selected candidate and other team members and an evolving understanding of the delivery environment
Requirements
- 10+ years of experience as a Program Manager, Delivery Manager, and/or Project Manager
- 4+ years of experience stewarding large scale and/or multiple-team software delivery efforts
- In-depth knowledge and demonstrated application of Agile principles and practices
- Demonstrated ability to successfully lead delivery teams at Agile Six or at like minded organizations within the civic tech space
- Demonstrated ability to coach teams in Agile practices and support self-organization
- Demonstrated experience supporting newly formed teams on complex projects
- Demonstrated ability to independently remove impediments to team progress and maintain alignment and productivity across different team structures
- Demonstrated ability to build and manage complex stakeholder relationships and ensure smooth collaboration and alignment across multiple teams or organizations to ultimately ensure successful delivery
- Has lived and worked in the United States for 3 of the last 5 years
- Some of our clients may request or require occasional travel
