Risk Coordinator
PACS
Accounting Administrator
Stride, Inc.
full-time
Posted on:
Origin: • 🇺🇸 United States
Visit company websiteJob Level
Mid-LevelSenior
About the role
- Responsible for the independent end-to-end preparation and processing of exempt/non-exempt (biweekly) multi-state payroll using Workday and OSV.
- Reconcile payroll from period to period.
- Calculate and review prorated wages and deductions when necessary (e.g., new hires, terminations, status changes).
- Ensure tax and payroll deduction withholdings are accurate, including understanding of reciprocity rules.
- Possess a solid understanding of Workday retros and their processing.
- Maintain payroll records in compliance with SOX.
- Troubleshoot and resolve payroll-related issues including tax adjustments for prior pay periods and years with minimal direction and supervision.
- Consistently demonstrate customer service best practices by promptly addressing all employee inquiries, including tax and W-2 related questions—through the ticketing system, while ensuring compliance with SLA guidelines by resolving tickets within 24 to 48 hours.
- Stay current on payroll and benefits legislation to ensure organizational compliance.
- Independently manage all types of tax notices in collaboration with OSV, ensuring timely handling of notices, state and local registrations without delays.
- Exhibit basic understanding of local tax requirements and termination laws across various states.
- Assist with ad hoc management requests/projects (as requested) including but limited to year-end and W-2 as needed.
- Supervisory Responsibilities: This position has no formal supervisory responsibilities.
Requirements
- High School Diploma AND Five (5) years of payroll experience INCLUDING Three (3) years of Workday payroll experience OR Equivalent combination of education and experience
- Ability to clear required background check
- Familiarity with payroll processes, policies, and best practices.
- Experience in using ticketing systems (e.g., Fresh service, Zendesk).
- Proven ability to prioritize and re-prioritize effectively as business needs evolve.
- Experience collaborating with a diverse group of stakeholders.
- Strong interpersonal skills and the ability to interact with all levels of the organization while delivering excellent customer service.
- Problem-solving and judgment skills, with strong attention to detail.
- Excellent written and verbal communication skills.
- Demonstrated commitment to the development and growth of team members.
- Advanced interpersonal skills and a flexible, business-partner mindset.
- Strong time management and task management skills.
- Ability to handle sensitive and confidential information with discretion.
- Willingness to learn and take on new assignments.
- Proficiency in Microsoft Office, particularly Excel.
- Availability to work in the Eastern Time Zone and to work overtime as approved and needed, primarily on payroll days or other key occasions only.
- Certificates and Licenses : None Required
- Desired: Associate or bachelor’s degree in accounting, Finance or related field and (5) year of related experience and/or training
