Stepful

Manager

• Oversee content development projects, including refining existing programs and managing the successful launch of new programs
• Lead a team of curriculum developers and subject matter experts to support content creation efforts
• Establish and maintain rigorous quality control processes to ensure our educational programs consistently meet high standards of accuracy and relevance
• Experiment with new content modalities to enhance student learning experience, including skills lab, simulation, etc.
• Conduct and analyze data on program performance, learners engagement and outcomes. Use data driven insights to make informed decisions and drive program improvements

Learning Experience Manager

Accounting Manager

• Improve the timeliness and accuracy of financial reporting by proactively learning the nuances of the business’ financial processes and enhancing existing reporting
• Bring a high level of professionalism to all financial deliverables
• Oversee the consolidated Accounts Receivable and Accounts Payable functions
• Support the Controller with ERP system implementation, ongoing maintenance, and future enhancements
• Act as primary support for both financial statement audits and compliance audits
• Lead efforts to build out new workflows and structure, actively addressing and improving month-end close processes to drive operational efficiency
• Assist the Controller in professionalizing the Accounting department, including implementing a control environment
• Co-author technical accounting memos and perform essential accounting standard research
• Prepare the department for "Big 4"-quality audit readiness
• Partner with HR, Operations, Leadership, and the broader FP&A team to provide data and insights that inform company decision-making

Director

• Define and execute the overarching growth strategy for both direct-to-consumer (D2C) training programs and our B2B enterprise partnerships
• Build, mentor, and lead a team of growth marketers, fostering a culture of data-driven experimentation and high performance
• Oversee end-to-end campaign strategy and optimization across Meta, TikTok, YouTube, search and emerging platforms
• Build and iterate on growth loops (referrals, virality, partnerships, content → paid flywheels)
• Own top of D2C funnel (traffic → signup → purchase) with consideration for down-funnel (enrollment → retention)
• Manage and optimize multi-million dollar monthly budgets while owning core growth metrics (CAC, LTV, payback, retention, CVR rates)
• Build dashboards and deeply analyze cohort performance and attribution and make data-driven budget allocation decisions to maximize ROI
• Stay at the forefront of platform shifts and algorithm changes to maintain Stepful’s competitive edge in the market

Director, Paid Acquisition

Engineering Manager

• Lead your team to deliver impactful outcomes at a sustainable pace—removing blockers, improving processes, and driving continuous improvement.
• Develop engineers through regular feedback, personalized development plans, and opportunity matching.
• Foster a high-trust, psychologically safe team culture grounded in Stepful’s mission and values.
• Recruit, interview, and onboard new engineers to scale our builder culture.
• Partner closely with Product, Design, Data, and Operations to shape discovery and ensure we are building the right things at the right time.
• Communicate clearly with stakeholders, setting expectations upfront and following through on delivery commitments.
• Balance competing priorities with a bias for action and clear decision-making.
• Contribute roughly 20% of your time to the codebase through code reviews, architecture design, documentation, and individual contributions.
• Uphold high engineering quality and guide system evolution through technical roadmapping and leading by example.
• Oversee projects across our core pillars: Learning Experience (adaptive learning/AI feedback), Careers (ranking algorithms and partner matching), and Human Connection (LLM-driven internal tools).

Senior Engineering Manager

Growth Marketing

Director, Growth Marketing

Operations

• Lead and manage of a team of 5+ FTEs with oversight of an organization (inclusive of contractors) of over 100
• Oversee operations for a growing network of 6,000+ clinical partners nationwide, ensuring they deliver the right experiential learning experiences for our students.
• Develop and execute creative initiatives and experiments to fast-track the growth of our hiring supply.
• Monitor and improve key metrics, including new site activation, seat retention and growth, and capacity utilization.
• Work collaboratively with our enterprise sales team to unlock externship capacity at key enterprise partners and participate in team pitches.
• Collaborate regularly with our Learning, Product, Policy, Sales, Customer Success, and Operations teams to design and implement solutions to provide an exceptional student experience and deliver impactful results for our healthcare provider clients.

Director, Strategy – Operations

Account Manager

• Own the growth of our national network of hiring partners
• Oversee a team that is growing our supply of partners
• Optimize the processes by which we recruit, onboard, activate, retain, and expand new partnerships
• Be the voice of our hiring partners internally, advocating for improvements
• Work cross-functionally with learning, product, sales, customer success and other teams

Director, Healthcare Partnerships

Marketing

• Own Stepful’s lifecycle marketing strategy for students and healthcare providers across email, SMS, and in-app.
• Design and optimize multi-channel journeys that increase activation, engagement, retention, and completion.
• Collaborate closely with Product, Operations, Growth, Data, and Client Success to ensure communications support core product experiences.
• Continuously test, measure, learn, and iterate using a hypothesis-driven approach to improve lifecycle performance.

Lifecycle Marketing Manager

• Oversee operations for a growing network of 6,000+ clinical partners nationwide, ensuring they deliver the right experiential learning experiences for our students.
• Develop and execute creative initiatives and experiments to fast-track the growth of our hiring supply.
• Monitor and improve key metrics, including new site activation, seat retention and growth, and capacity utilization.
• Work collaboratively with our enterprise sales team to unlock externship capacity at key enterprise partners and participate in team pitches.
• Collaborate regularly with our Learning, Product, Policy, Sales, Customer Success, and Operations teams to design and implement solutions to provide an exceptional student experience and deliver impactful results for our healthcare provider clients.

Associate Director, Strategy & Operations

Customer Support

• Support students who are struggling with motivation, grades, or program payments by helping them problem-solve and stay on track toward completing their training.
• Provide timely, resolution-focused support to our students successfully resolving inquiries using Front/HubSpot
• Answer phone calls from current and potential students in the program.
• Respond to email, SMS, and social media inquiries from potential students.
• Create and update help documentation that supports our students navigate frequently asked questions

Student Support Specialist

• Serve as the primary point of contact for top-tier partners
• Establish and own feedback loops from partners
• Monitor and improve key metrics
• Create playbooks to activate and expand seats at scale
• Act as a partner advocate
• Work collaboratively with enterprise sales team