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Stepful

Director, IT

Stepful

Director of IT building IT and security functions for Stepful's online healthcare training company. Leading SOC 2 compliance and establishing scalable IT operations for team growth.

Posted 7/15/2026full-timeNew York City • New York • 🇺🇸 United StatesLead💰 $200,000 - $250,000 per yearWebsite

Core Competencies

Role fit
Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in leading security programs, including SOC 2 certification, while managing IT operations and vendor relationships. Capable of building scalable processes and systems to support organizational growth in a high-demand environment.

Highest-signal resume keywords
SOC 2 CertificationIdentity And Access ManagementMDM DeploymentVendor ManagementEndpoint Security

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills
SOC 2 CertificationIdentity And Access ManagementMDM DeploymentEndpoint Security ToolingAccess GovernanceSecurity PoliciesAudit ManagementProcurementSpend OptimizationIncident Response
Soft Skills
Exceptional Communication SkillsStrategic LeadershipHands-On ContributorBuilder's Mindset
Tools & Technologies
KandjiJamfOktaGoogle Workspace
Industry Keywords
B2B Healthcare PartnershipsSecurity QuestionnairesVendor AssessmentsCompliance

Tech Stack

Tools & technologies
Jamf

About the role

Key responsibilities & impact
  • Own Stepful's security program end to end, leading our SOC 2 effort from readiness assessment through audit and ongoing compliance
  • Define and enforce security policies, identity and access management, and least-privilege controls across the organization (SSO, MFA, access reviews)
  • Support our B2B healthcare partnerships by owning security questionnaires, vendor assessments, and customer audit requests
  • Own the full equipment lifecycle — procurement, MDM deployment, inventory, and seamless onboarding/offboarding for every employee
  • Manage our SaaS application stack, including provisioning, access governance, vendor security reviews, and spend optimization
  • Build scalable IT support processes and serve as the escalation point for day-to-day IT needs, rolling up your sleeves while the function is small
  • Partner with Engineering on incident response, endpoint security, and infrastructure hardening
  • Define the long-term IT roadmap and build, hire, and lead the team as Stepful's needs grow

Requirements

What you’ll need
  • 8+ years of IT experience, including experience leading IT or security functions at a high-growth startup
  • Hands-on experience driving a SOC 2 certification (Type I and II) from readiness through audit
  • Deep expertise with the modern IT stack: MDM (e.g., Kandji, Jamf), identity providers (e.g., Okta, Google Workspace), and endpoint security tooling
  • Proven ability to operate as a strategic leader and a hands-on individual contributor at the same time
  • Strong vendor management skills across hardware, software, and audit partners
  • Exceptional communication skills with the ability to make security and compliance accessible to non-technical teams
  • A builder's mindset — you're energized by creating processes and systems from scratch, not inheriting them

Benefits

Comp & perks
  • Meaningful Equity Stake
  • Subsidized Medical, Dental, and Vision insurance plan options
  • 401(k)
  • FSA, HSA and commuter benefits
  • Open vacation policy, including:
  • Guidance of 15 days PTO annually
  • Stepful closed the last week of December
  • 15 work-from-anywhere days
  • 10 public holidays observed for 2026