State Street

Operations

• Review and approve new accounts, ensuring all documentation, regulatory, and internal control requirements are satisfied prior to account establishment
• Perform supervisory review as a Series 24 principal, including exception approvals and escalation support
• Execute and oversee account maintenance activities, including ownership changes, beneficiary updates, registrations, and account attribute modifications
• Support and manage complex account structures, including trusts, estates, corporate entities, partnerships, and multi-party accounts
• Assist with lifecycle events, including death processing, estate distributions, and ownership transitions
• Ensure accurate capture and maintenance of beneficial ownership, control persons, authorized parties, and tax documentation (W 9/W 8)
• Partner closely with Client Service and advisors to address inquiries, resolve issues, and clarify documentation requirements
• Support inbound advisor requests, delivering timely, accurate, and high-quality servicing for both standard and non-standard scenarios
• Identify, assess, and escalate risk, documentation gaps, or inconsistencies in accordance with supervisory expectations
• Assist in processing and supporting ACATS and non-ACATS transfers, ensuring proper documentation and control
• Coordinate with and initially perform across Cashiering, Transfers, and account operations; as the platform scales, help stand up domain-specific functions with the opportunity to evolve into a dedicated leader within those areas
• Contribute to the development and refinement of workflows, procedures, and controls across onboarding and maintenance processes
• Leverage Salesforce and AI-enabled workflows to improve efficiency, reduce manual effort, and enhance turnaround times
• Maintain strong documentation and audit readiness across all activities

Account Operations Principal, Assistant Vice President – Wealth Custody & Clearing

Analyst

• Support team efforts to sustain a “five nines” level of availability for Charles River Network Clients.
• Coordinate with Clients, internal Charles River colleagues, and network vendor(s) to provide the following service-related functions: Problem troubleshooting, support, and resolution as part of a “Follow-the-Sun” support model
• Configuring and customizing FIX connections
• Testing and certification of FIX compatibility with brokers
• On-going changes and enhancements
• Follow departmental procedures to ensure timely, high-quality delivery of service to Charles River Network Clients.
• Ensure all Network Services database information and documentation is accurate and current.
• Escalate complex issues to senior staff.

FIX Analyst, AVP

Artificial Intelligence

• Own enterprise-level business outcomes for agent-based automation, including efficiency, capacity, quality, client experience, and risk reduction.
• Define and communicate the long-term vision and strategy for agentic AI across global operations.
• Set strategic priorities across Fund Accounting, Middle Office, Transfer Agency, and Custody based on materiality, risk, and value.
• Sponsor identification and sequencing of high-impact automation opportunities across the operating model.
• Ensure alignment of product strategy with regulatory expectations, enterprise AI risk frameworks, and control standards.
• Govern translation of simplification objectives into coherent product portfolios, roadmaps, and investment cases.
• Provide executive oversight of agile delivery, ensuring consistency of standards, outcomes, and operational readiness across PODs.
• Own the full lifecycle governance of agentic AI solutions, including approval frameworks, human-in-the-loop models, escalation design, and decommissioning decisions.
• Establish enterprise standards for controls, auditability, explainability, and evidence capture in agent-based solutions.
• Set materiality thresholds, risk tolerances, and escalation models for autonomous and semi-autonomous execution.
• Make portfolio-level decisions to scale, pause, remediate, or retire agents based on performance, risk, and value realization.
• Oversee production performance management including accuracy trends, systemic failure patterns, and control effectiveness.
• Lead and develop senior Product Owners and product leaders, setting clear expectations and accountability for outcomes.
• Partner with senior operations, risk, compliance, audit, data, and technology leaders to ensure enterprise alignment.
• Define, track, and report value realization, risk metrics, and control outcomes to executive governance forums.
• Represent Global Delivery Simplification in senior leadership discussions related to AI strategy, operational resilience, and regulatory engagement.

Managing Director, Global Delivery Simplification

Vice President

• Lead project delivery of Asset Servicing / Core Custody product roadmap
• Assist with analysis of product‑related change
• Lead delivery activities aligned with regulations
• Contribute to market awareness and governance activities
• Prepare materials and present updates to senior management

Custody Product Development – AVP

• Design and develop reports using IRD and visualizations using Manage Card Designer (MCD)
• Analyze large-scale datasets and contribute to data modelling and data mart design
• Implement reporting and visualization solutions using BI suites such as Jasper, WebFocus, Actuate, and eSpreadsheet
• Apply strong SQL skills for data analysis, query optimization, and validation
• Collaborate with data sourcing teams and product stakeholders to ensure data integrity and alignment with business logic
• Act as a subject matter expert for IRD, supporting ad-hoc report creation and issue resolution
• Stay current with Big Data platforms, cloud technologies, and tools like Data Bricks, Snowflake, and EDW

Report Development, Interactive Report Designer – AVP

• Acts as a central communication and monitoring point between State Street, External Managers and the Alpha clients
• Monitors Inbound External Manager Transaction Error Queues
• Provides External Manager Reconciliation Oversight
• Ensures Governance by Capturing and preparing External Manager related MIS
• Providing oversight and review of the daily reconciliation between CRIMS and State Street’s middle office IBOR record

Operations Manager – External Support

• Act as a central communication point between State Street, External Managers, and Alpha clients
• Monitor Inbound External Manager Transaction Error Queues
• Provide External Manager Reconciliation Oversight
• Ensure Governance by Capturing and preparing External Manager related MIS
• Provide oversight and review of daily reconciliation between CRIMS and State Street’s middle office IBOR record
• Take ownership of issues to resolution, engaging teams as needed to correct IBOR and CRIMS data
• Act as the primary contact point for the client's Front Office team, triaging issues and ensuring they are resolved
• Maintain and develop State Street’s SQL based data warehouse (SSDD)
• Project manage the client onboarding process from receipt, preparation, implementation, and Hypercare

Operations Manager – Senior Associate

• Acts as a central communication and monitoring point between State Street, External Managers and the Alpha clients
• Provides External Manager Reconciliation Oversight
• Ensures Governance by Capturing and preparing External Manager related MIS
• Monitoring the overall health of the client's portfolios via the operational control framework
• Assist in the analysis of current/proposed processes and recommend solutions

Senior Associate – Operations External Manager Support

• Act as primary contact point for the client's Front Office team, triaging issues and ensuring they are resolved
• Using CRIMS and excellent communication skills to provide a technical support service to clients requiring assistance with the front office systems
• Maintain industry knowledge for suggestions on implementing standard methodologies and improving processes
• Take ownership of BAU issues across the Front and Middle office to resolution, engage teams as needed to maintain accuracy of Clients’ Order Management Systems (OMS) and Middle Office IBOR recordkeeping systems
• Lead and manage the investigation and resolution of queries, bringing them together from a client support perspective
• Collaborate with other teams to share approaches, develop best practices and improve team capabilities both pre and post client migration
• Interact with the clients regionally and globally as needed to ensure the deliverables are met, participate in weekly / monthly service review meetings as required
• Manage the documentation of new or update existing operation controls and procedures
• Track client feedback/requests and incorporate in FOS road map
• Help standardise strategic solutions and best practices across clients for economies of scale, working with Global Delivery business units to assess and streamline processes in order to mitigate risk, cost or service issues and generate efficiencies
• Act as a resource taking a leadership role in transformation and growth initiatives

Front Office Support SME – Assistant Vice President

Risk

• Implement and manage first line governance responsibilities for AI, and possibly other emerging technologies (e.g., blockchain and digital assets, quantum) in the future as our program and needs evolve
• Provide independent risk oversight and challenge, engage in due diligence and risk assessments, and design appropriate controls
• Work closely with AI developers, users, and other stakeholders throughout the software lifecycle to integrate and innovate best practices in Responsible AI, from UI design and user research to AI testing automation and observability
• Lead the development and continuous improvement of internal technical standards supporting responsible development, implementation, and use of artificial intelligence
• Collaborate across lines of defense to design, implement and monitor a control environment that effectively mitigates key risks inherent to artificial intelligence applications and be a catalyst for positive change and continuous improvement
• Become a subject matter expert on corporate program requirements, regulatory expectations and industry best practices and support as well as monitor compliance across the emerging technology implementations
• Manage a variety of key deliverables, as needed, and lead global adoption of relevant controls and best practices
• Develop and maintain relationships across State Street to influence collaboration and strategic execution
• Champion increased understanding of Responsible AI company-wide
• Support interpretation and application of evolving industry best practices and regulatory guidance
• Support responses to regulatory inquiries focused on AI and other emerging technologies
• Engage with industry development of Responsible AI and emerging technologies assurance practices, and maintain an external network

Vice President, Emerging Technology Risk & Control

Financial Planning and Analysis

• drive technology programs that involve cross-organizational and strategic initiatives including Ai, Infrastructure & Cloud, Security and Regulatory business initiatives in the Investment Management space
• align technology projects with strategic business goals
• drive to success scalable, secure, and cost-efficient cloud solutions
• manage conflicts with multiple stakeholders while keeping the project goals in focus
• lead programs that span across global development locations and understand current state challenges, course correct and drive to completion

VP II – IT Planning & Strategy

Platform Engineer

• Lead the support, administration, reliability, and day-to-day operations of enterprise cybersecurity, SIEM, observability, log management, and data platforms
• Support the operational roadmap for cybersecurity platform capabilities
• Provide technical leadership and mentorship for global support teams
• Optimize platform operations by using monitoring alerts, performance trends, service metrics, and operational insights
• Ensure compliance with enterprise security, audit, regulatory, and data lifecycle management requirements

Senior Platform Operations Engineer

Full-stack Engineer

• Lead end-to-end design, development, testing, and deployment of full-stack applications supporting critical business capabilities
• Architect and deliver modern, cloud-native applications leveraging microservices, APIs, event-driven architectures, and distributed systems
• Develop responsive, scalable, and secure front-end solutions using modern web frameworks and user-centric design principles
• Design and implement high-performance backend services that support real-time transaction processing, data integration, and workflow automation
• Build reusable components, frameworks, and shared services that accelerate delivery and promote engineering consistency
• Drive adoption of cloud-native engineering practices, DevSecOps methodologies, and automated software delivery pipelines
• Collaborate with Product and Business teams to translate business requirements into scalable technical solutions
• Ensure applications meet enterprise standards for security, compliance, resiliency, observability, and operational excellence
• Lead technical design reviews, architecture discussions, and code quality initiatives across engineering teams
• Provide mentorship and technical leadership to engineers while promoting engineering excellence and continuous learning
• Partner with Risk, Compliance, and Security teams to ensure solutions meet regulatory and audit requirements
• Support modernization and transformation initiatives, including migration of legacy platforms to cloud-native architectures

VP, Software Engineering and Development

• Create repeatable and scalable processes, procedures, and artifacts related to client engagements
• Critically analyze and build upon existing collateral
• Oversight of key client deals to ensure successful conversion of services
• Champion best practices and drive adoption across the organization
• Manage central databases supporting Front-to-Back capabilities

Assistant Vice President, Optimization & Strategy

Backend Engineer

• Design and support real-time and batch programs
• Deployment and integration of ORMB modules
• Write complex SQL queries within the ORMB data model
• Diagnose and resolve performance issues
• Provide configuration, extension, enhancement, and reporting capabilities in ORMB
• Prepare configuration design documents and execute testing of customizations