FIX Analyst, AVP

State Street

FIX Analyst responsible for supporting Charles River Network clients through troubleshooting and FIX compatibility testing. Join a team focused on delivering investment management software solutions.

Posted 7/16/2026full-timeSydney • 🇦🇺 AustraliaLeadWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in FIX Administration and Support, ensuring high availability and quality service delivery for Charles River Network Clients. Proficient in technical troubleshooting, database management, and effective communication with clients and internal teams.

Highest-signal resume keywords

FIX AdministrationCharles River IMSTechnical TroubleshootingCustomer Service SkillsDatabase Software Experience

ATS Keywords

Tailor your resume

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills

FIX ConfigurationProblem TroubleshootingService ResolutionTesting and CertificationPortfolio ManagementTrading System ApplicationsAnalytical SkillsAttention to DetailTechnical AptitudeData Management

Soft Skills

Interpersonal SkillsVerbal CommunicationWritten Communication

Industry Keywords

Securities Trading IndustryBuy Side Order Management SoftwareNetwork ServicesFive Nines AvailabilityFollow-the-Sun Support Model

About the role

Key responsibilities & impact

Support team efforts to sustain a “five nines” level of availability for Charles River Network Clients.
Coordinate with Clients, internal Charles River colleagues, and network vendor(s) to provide the following service-related functions: Problem troubleshooting, support, and resolution as part of a “Follow-the-Sun” support model
Configuring and customizing FIX connections
Testing and certification of FIX compatibility with brokers
On-going changes and enhancements
Follow departmental procedures to ensure timely, high-quality delivery of service to Charles River Network Clients.
Ensure all Network Services database information and documentation is accurate and current.
Escalate complex issues to senior staff.

Requirements

What you’ll need

A BA/BS degree in a technical or analytical discipline such as computer science, information technology, engineering, science, economics, mathematics, or statistics required
1 year experience with FIX administration and support and/or Buy Side Order Management Software (Charles River IMS preferred) or background in portfolio management and trading system applications
5 years’ experience in the securities trading industry preferred
Excellent customer service skills, attention to detail, and interpersonal, verbal, and written communication skills
Aptitude for technical troubleshooting
Database software experience.
Periodic off-hours support

Benefits

Comp & perks

Inclusive development opportunities
Flexible work-life support
Paid volunteer days
Vibrant employee networks