Managing Director, Global Delivery Simplification

State Street

Managing Director leading strategy and delivery for agent-based automation across global financial services. Responsible for governance and product strategy in regulated environments.

Posted 7/16/2026full-timeKrakow • 🇵🇱 PolandLead💰 PLN 426,000 per yearWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in leading enterprise-level automation and AI initiatives within regulated financial services, ensuring alignment with risk and compliance standards while driving operational efficiency and client experience.

Highest-signal resume keywords

Enterprise-Level Automation LeadershipRisk Management and Compliance ExpertiseAgile Product Delivery OversightAI Portfolio ManagementSenior Leadership in Financial Services

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Agent-Based AutomationProduct Strategy DevelopmentPerformance ManagementPortfolio Decision-MakingGovernance FrameworksOperational ReadinessValue Realization TrackingEscalation Model DesignAuditability StandardsControl Effectiveness Assessment

Soft Skills

Strategic CommunicationLeadership DevelopmentCross-Functional CollaborationAccountability SettingExecutive Oversight

Industry Keywords

Global Financial ServicesRegulatory EngagementComplex Operational EnvironmentsAgile OrganizationsMateriality Thresholds

About the role

Key responsibilities & impact

Own enterprise-level business outcomes for agent-based automation, including efficiency, capacity, quality, client experience, and risk reduction.
Define and communicate the long-term vision and strategy for agentic AI across global operations.
Set strategic priorities across Fund Accounting, Middle Office, Transfer Agency, and Custody based on materiality, risk, and value.
Sponsor identification and sequencing of high-impact automation opportunities across the operating model.
Ensure alignment of product strategy with regulatory expectations, enterprise AI risk frameworks, and control standards.
Govern translation of simplification objectives into coherent product portfolios, roadmaps, and investment cases.
Provide executive oversight of agile delivery, ensuring consistency of standards, outcomes, and operational readiness across PODs.
Own the full lifecycle governance of agentic AI solutions, including approval frameworks, human-in-the-loop models, escalation design, and decommissioning decisions.
Establish enterprise standards for controls, auditability, explainability, and evidence capture in agent-based solutions.
Set materiality thresholds, risk tolerances, and escalation models for autonomous and semi-autonomous execution.
Make portfolio-level decisions to scale, pause, remediate, or retire agents based on performance, risk, and value realization.
Oversee production performance management including accuracy trends, systemic failure patterns, and control effectiveness.
Lead and develop senior Product Owners and product leaders, setting clear expectations and accountability for outcomes.
Partner with senior operations, risk, compliance, audit, data, and technology leaders to ensure enterprise alignment.
Define, track, and report value realization, risk metrics, and control outcomes to executive governance forums.
Represent Global Delivery Simplification in senior leadership discussions related to AI strategy, operational resilience, and regulatory engagement.

Requirements

What you’ll need

12+ years of experience leading products, platforms, or transformations in complex, regulated operational environments.
Senior leadership experience in global financial services operations.
Demonstrated ownership of enterprise-scale automation or AI portfolios.
Extensive experience working with risk, compliance, audit, and regulators.
Proven track record of scaling solutions into sustained business-as-usual operations.
Experience operating in product-centric, agile organizations at scale.

Benefits

Comp & perks

Permanent contract from day one
Additional holidays (Birthday Day Off, 3rd and 5th year anniversary Day Off)
Gold Medical Package for employees and their families (partner and children)
Premium life insurance package and private pension plan
Wide range of soft skills training, technical workshops, language classes and development programs
Opportunities to volunteer your time to company-driven initiatives, employee networks or organizations of your choice
Variety of well-being programs
Additional benefits available depending on the seniority of the role