State of Florida

Program Manager

• The Medical/Health Care Program Analyst helps shape the quality of health care in Florida.
• This position works to enhance the delivery of health care services through the Florida Medicaid Program.
• Responsibilities include planning, developing, and implementing cost reimbursement analysis activities.
• Assist in developing and implementing Medicaid reimbursement policies and procedures.
• Analyze and review nursing home provider budgeted cost reports.

Medical/Health Care Program Analyst

Operations

• Responsible for staff management, including discipline, hiring, review and performance planning appraisals, and general supervision of staff
• Compiling, organizing and analyzing complex data
• Investigating, analyzing and resolving complex complaints
• Understanding and applying Florida Statutes, rules, policies and procedures for licensing and regulation of professionals
• Providing consultative assistance to team members and professionals
• Planning and organizing work activities
• Maintaining effective verbal and written communication
• Establishing and maintaining dependable, effective working relationships with others
• Maintaining pre-approved work schedule with minimal interruptions to workflow

General Operations Manager I

• This position is responsible for tracking policy initiatives, deadlines, and deliverables for the Assistant Deputy Secretary.
• Helping coordinate cross‑bureau communication related to policy development and quality improvement projects.
• Scheduling and managing meetings, including agenda preparation and distribution.
• Providing backup support to other assistants within the bureau when needed.

Government Operations Consultant III

• This position spends the majority of the time engaged in supervisory responsibilities.
• This includes communicating with, motivating, training, and evaluating employees in addition to planning and directing employees’ work.
• The incumbent has the authority to hire, transfer, suspend, lay off, recall, promote, discharge, assign, reward, or discipline subordinate employees or effectively recommend such action.
• The incumbent will also be required to develop performance expectations, meet with staff regularly to discuss performance, complete performance reviews, maintain vacation and work schedules ensuring proper coverage, and complete timesheets.
• Leads the Agency Strategic Planning process, including reporting on the progress of the Agency Strategic Plan; develops and communicates the strategic vision, scope and mission of the Strategic Planning section; assures that organization-wide performance management initiatives are focused and aligned on improving operational and program efficiencies and effectiveness; oversees agency strategic planning and provides leadership for policy development; trains state health office and county health department staff on planning practices, processes and tools, including but not limited to logic model development and objective creation; and taking lead in evaluating the agency strategic planning process and implementation.
• Provides leadership and coordination for the improvement of the organization’s core public health functions and evaluates the impact that process improvements have on public health; researches and develops training programs that focus on enabling the workforce to achieve improvements with priority health concerns.

Operations Manager

Business Analyst

• The System Project Consultant is a business analyst position that assists in developing and building data reports and business intelligence applications and dashboards.
• The successful candidate helps managers and stakeholders understand requirements and results and serve as a business and systems information conduit between internal and external customers.
• This position communicates and collaborates with regulatory board offices, internal and external entities to analyze business needs, functional and statutory requirements and deliver the following documents as needed: Business Requirements Documents and User Acceptance Testing Scripts.
• The BA aids in creating visual representations such as charts, graphs, animations, infographics, and other presentation formats to convey data and information effectively.
• The BA conducts research and performs quality assurance audits related to the performance of the system models used by the Department; analyzes errors of the model and designs strategies to overcome them; uses skilled decision-making techniques in evaluating, planning, and integrating analysis of data to formulate solutions, verify data quality; and makes recommendations to management to improve the performance of the systems.
• The BA prepares reports recording the results of systems work performed, including technical writings such as operation manuals, procedure guides, or operator instructions required for operations and use.
• The BA collaborates with team members and subject matter experts to establish the technical vision and analyze tradeoffs between system usability, customer experience and business needs and helps business stakeholders understand the potential and limitations of the system when planning new products.
• The BA collaborate with teams and customers (internal and external) on diverse projects, engaging in brainstorming and strategic planning for data use and data literacy, including creating and leading presentations and trainings.

System Project Consultant – Business Analyst

• Responsible for all aspects of at-sea observer surveys onboard recreational for-hire charter and party vessels
• Establish and maintain good working relationships with cooperative for-hire vessel operators
• Schedule at-sea observer sampling trips with vessel operators and meet monthly sampling quotas
• Collect data from harvested and discarded fish; proper handling of live fish for tag and release
• Fast and efficient collection of data in the field; data entry and quality assurance checks

Biological Scientist II

Systems Engineer

• Serve as the Jr. Systems Developer responsible for the configuration, maintenance, and optimization of Versa:Regulation and Versa:Mobile environments
• Assist with data mapping, system testing, and the transition of legacy workflows to modern Appian platform
• Document current-state workflows
• Participate in requirement gathering for the new system
• Support data migration activities including user story refinement
• Receive configuration request tickets and perform end-to-end configuration
• Design configuration changes and advise on processing effects
• Perform configuration changes based on departmental standards
• Test configuration changes
• Build and maintain correspondence utilizing Microsoft Word and administrative letter module of Versa:Regulation

Junior Systems Developer, Project Consultant

• Analyzing and resolving software, hardware, telephone, and communication problems.
• Software includes, but is not limited to, Microsoft Office suite/365, CISCO Virtual Private Network, Adobe products, desktop operating systems, and mobile devices.
• Assists with major projects, minor projects and assigned tasks as deemed necessary.
• Assuming ownership of all contacts made by logging each into the department’s service ticket tracking system, resolving assigned issues, and monitoring system for completion of issues.
• Accepting user calls by being logged into the Genesys Cloud software during work hours unless on the floor assisting users.
• Timely resolution or forwarding of problem calls/tickets to appropriate area for resolution while maintaining ownership.
• Installing and maintaining computer systems for use by end users including the hardware, software, peripheral equipment, and communications components.
• Testing and monitoring software, hardware, and peripheral equipment to evaluate use, compatibility, effectiveness, and adequacy of product for user.
• Assists in maintaining operational procedures, processes, and other technical documentation.
• Perform other duties as required.

OPS Distributed Computing Systems Specialist

• Design and conduct complex analytical and epidemiological studies addressing public health priorities.
• Develop research protocols and statistical analysis plans for multiple projects, including developing institutional review board applications.
• Manage research projects from conception through completion and dissemination.
• Collaborate with academic researchers and external partners on research initiatives.
• Conduct sophisticated and advanced statistical analyses potentially including but not limited to, predictive modeling, causal inference, survival analyses, and logistic regression.
• Match, integrate, and analyze data from multiple datasets.
• Develop reports and presentations as required.

OPS Biological Scientist IV

Administrative Assistant

• Preparing agendas, notes, and materials for meetings, conferences, and training
• Providing administrative support
• Compiling reports
• Assist with personnel paperwork
• Processing purchases and travel
• Assisting the Budget Coordinator

Attorney

• Assist the judiciary with case management, pending litigation, processing of criminal and civil appeals, and a variety of issues.
• Responsible for drafting memoranda, opinions, orders, and conducting legal research.
• Review briefs and case files; advising judges on pending litigation.

Senior Trial Court Staff Attorney

Consultant

• Manage daily referrals, intakes, placements, and discharges
• Arrange assessments, staffing’s, and parent-child medical training
• Ensure compliance with program standards, policies, and foster care records
• Lead annual program reviews and implement corrective action plans
• Provide ongoing training and educational opportunities for program staff
• Support medical foster parents with Medicaid regulations, respite care, and community resources
• Partner with the Department of Children and Families to coordinate placements and transitions
• Recruit, train, and evaluate medical foster parents; oversee approvals and renewals
• Serve as liaison with community agencies and healthcare professionals
• Maintain accurate records for each child and parent
• Drive quality assurance initiatives and monitor program performance
• Prepare reports and manage program data.

Social Work Services Program Consultant

Learning and Development

• This position is responsible for training new and existing staff of the Orange County WIC (Women, Infants and Children) program.
• Travel may be required.
• Train new WIC staff on state mandated procedures.
• Schedule and monitor agency-required training.
• Instruct on agency procedures and assist with job-specific training scheduling and reporting.
• Plans and creates new materials as needed.
• Works in cooperation with Public Health Nutrition Consultants regarding the training of new nutrition staff.
• Assists with the coordination of on-going training of nutrition and support staff.
• Prepare weekly, monthly and quarterly reports for agency management.

Training Specialist II

Financial Planning and Analysis

• This position is a senior administrative official reporting to the Administrator of the Florida Department of Health in Brevard County.
• The incumbent exercises independent judgment in the formulation of policies and procedures which have significant impact on the operation of the department.
• Responsibilities include, but are not limited to, direct supervision of, Budget, General Services & Facilities, Human Resources, Information Technology and Vital Statistics.
• Responsibilities include the determination of fiscal and operational needs, the management of certain contracts, the monitoring of compliance with prescribed laws and other regulations, CHD administrative review, approval and certain designated signature authorities.

Financial Administrator, Health Department

Call Center Representative

• Aid taxpayers via telephone and written correspondence concerning departmental billings and delinquencies and take appropriate actions to resolve accounts.
• Examine and update departmental or taxpayer records and may contact taxpayer or other departmental personnel for final resolution.
• Assist taxpayers with inquiries regarding registration, e-services, filing obligations, and departmental rules.