Stanford Health Care

Full-stack Engineer

• Provide strategic direction on mid to long term technology development inline with SHC's enterprise goals on Performance, Privacy, Security, Availability, Maintainability and User Experience
• Collaborate with business partners, vendors and developers in defining strategic and tactical solutions
• Identify opportunities to improve IT service quality through automation and reduction of process defects
• Implement inhouse proof of concept, facilitate technical vendor evaluations and documentation
• Share knowledge with technical team and senior management of emerging technology and trends, their implications, challenges and opportunities
• Partner with MyHealth, SHC Mobile, UX Design and Internal Web teams
• Hands on technical role; contributes and helps set standards for all phases of the software development lifecycle, including analysis, design, implementation, automation and QA
• Develops functional prototypes from wireframes and mockups, and create proper documentation
• Develops websites, performs unit testing, implementation, and production application support
• Participates in troubleshooting problems related to user interaction, webpage performance & mobile web optimization
• Collaborates with business, functional, technology system and operational owners engineers to refine and improve the user experience
• Follows industry trends with regard to front-end technologies and techniques

Principal Software Engineer

Procurement

• Assists in the evaluation of new supplies and equipment.
• Conducts trial studies as directed and maintains records.
• Participate in the monitoring and documenting of quality improvement issues.
• Assists Managers in the evaluation of new supplies and equipment.
• Maintains active and complete purchasing requisition files and updated price lists.
• Identifies and shares recommendations for containing costs in assigned area.
• Implements vendor traffic control policy and provides suggestions for revision/improvements.
• Maintains inventory and orders supplies and equipment.
• Requisition supplies from Purchasing based on utilization from charge sheet and/or operative records.
• Notifies vendors of obsolete or damaged equipment or supplies to be returned or repaired. Generated necessary documentation.
• Participates in the monitoring and documenting of quality improvement issues Process return of recalled equipment and supplies.
• Maintain active and complete purchase order files.
• Check in returned repairs and restock items.
• Receives shipments, verifies invoices, prepares and files related paperwork.
• Delivers special orders to designated areas.

Procurement Assistant

Therapist

• Deliver treatment to patients and perform patient simulations
• Maintain accurate documentation of treatment records
• Ensure quality and safety in patient care
• Collaborate with medical staff regarding patient treatment

Relief Radiation Therapist

Consultant

• Support development, review, and negotiation of managed care agreements.
• Assist with drafting, reviewing, and maintenance of network participation agreements.
• Lead cross-functional evaluation of policy updates.
• Negotiate varied and complex reimbursement methodologies.
• Monitor, review, and summarize state and federal regulatory updates impacting health care reimbursement.

Senior Consultant, Managed Care

Program Manager

• Directs individuals and/or teams that lead performance improvement through lean methodology and tools for the mid-revenue cycle.
• Develops and Manages improvement activities through engagement of teams, subject-matter experts, and stakeholders.
• Provides leadership for large strategic initiatives and cross-functional workflow issues.
• Identifies best counter-measures and solutions needed to address root causes.
• Establishes baseline data for project improvement and implements measures for monitoring and continuous improvement.
• Captures ROI for all improvement initiatives.

Revenue Cycle Optimization Program Manager

Pharmacist

• Provides the full range of distributive, clinical, consultative, research, investigational, and/or administrative pharmaceutical services
• Select, compound, manufacture, purchase, dispense, and/or preserve drugs, medicines, and other therapeutic agents
• Serve as a member and consultant on treatment or diagnostic teams
• Disseminates drug information to members of the hospital staff and interested community groups
• Participate in hospital research projects or perform pharmaceutical research

Clinical Pharmacist – GI Clinic, Oncology Ambulatory

• Provides the full range of distributive, clinical, consultative, research, investigational, and/or administrative pharmaceutical services.
• Selects, compounds, manufactures, purchases, dispenses, and/or preserves drugs, medicines, and other therapeutic agents.
• Serves as a member and consultant on treatment or diagnostic teams.
• Disseminates drug information to members of the hospital staff and interested community groups.
• Maintains continuous awareness of new developments in the fast-moving drug field.

Clinical Pharmacist – Breast Clinic, Oncology Ambulatory

• Undertake work in assigned areas to develop the necessary expertise within a given specialty area or clinic.
• Complete disability paperwork, maintain temperature logs, follow assigned protocols, and ensure workplace safety and infection prevention within the role's scope.
• Perform patient care duties, including measuring vital signs, weight, height, rooming, drawing labs, assisting providers with medication reconciliation, and other special departmental tasks such as EKG, ear lavage, etc.
• Handle check-in/out, virtual rooming for providers, vaccine administration, point-of-care testing, and specimen collection.
• Manage weekly clinic preparation, clinic area stocking, medication, and supply ordering, and ensure timely completion of work assignments.
• Handle patient phone calls, prescription refills, and clinic support operations, manage CRM/In-Basket, and serve as a liaison between the provider, the patient, and the staff.

Medical Assistant / Patient Care Coordinator II, Radiation Therapy

Systems Engineer

• Provide tier-2 support of application incidents reported through the help desk; including 24/7 on call coverage as required
• Provide analytical assistance to junior team members to resolve application incidents, maintenance items, and enhancement requests
• Coordinate application support with other information technology teams including Infrastructure, Integration, Reporting, and the help desk
• Implement changes using documented procedures that are compliant with department’s policies and procedures
• Work with and mentor junior staff members to document workflows
• Act as a technology subject matter expert and clearly communicate technical concepts in business terms between and across the different groups while influencing outcomes
• Perform a major role in complex software upgrade initiatives
• Lead small to medium complexity new software installations and enhancement requests
• Maintain up-to-date project documents for all initiatives that include technical details, user expectations, project goals, work effort, accountability, and deliverables
• Continually identify opportunities for functional and stability improvement in applications
• Identify system optimization and enhancements and collaborate with vendors and other ITS analysts in order to design and implement effective solutions
• Anticipate and resolve system problems
• Research issues and use independent analysis and judgment to produce solution options (including alternative solutions when necessary to address system limitations) to complex and/or controversial matters, including pros, cons, risks, benefits, costs, and unintended consequences
• Participate in and frequently facilitate/organize team and cross-team meetings and maintain appropriate meeting records

Clinical Systems Analyst

Director

• Develops organizational strategies for enterprise-wide hospitals and professional revenue integrity, including long-range plans and annual goals.
• Leads policy development for charging, charge capture, validation, charge reconciliation, CDM Governance and documentation integrity.
• Oversees integration of revenue integrity operations across clinical departments, SOM leadership, Patient Financial Services, Office of Compliance & Privacy, HIM, and Coding.
• Represents Revenue Integrity as a senior leader on enterprise committees, Steering Committees, Quality & Compliance groups, and major IT optimization programs.
• Serves as a thought leader and change agent, driving innovation, automation, and best practice across the revenue integrity functions.
• Ensures timely, accurate, and compliant completion of all charge capture, CDM maintenance, reconciliations, and revenue validation activities.
• Designs and oversees comprehensive quality assurance programs for charging accuracy, documentation integrity, coding quality integration, and loss prevention.
• Utilizes Lean, Six Sigma, and process improvement methodologies to optimize workflows and eliminate preventable revenue leakage.
• Ensures the appropriate EPIC system configuration, workflow alignment, and adoption of technology enhancement opportunities.
• Serves as the primary liaison for SHC revenue integrity matters to School of Medicine DFAs, Clinical Department Chairs, clinical leadership, and administrative partners.
• Directs preparation of enterprise dashboards, KPIs, business reviews, and executive level reporting.
• Educates hospital and professional revenue generating departments on charge capture requirements, compliance, and CDM practices.
• Oversees governance of the hospital CDM and SOM professional fee schedule to ensure regulatory compliance and revenue accuracy.
• Approves additions, deletions, and modifications stemming from new services, regulatory updates, payor requirements, and clinical changes.
• Leads enterprise initiatives to mitigate late charges, preventable denials, claim edit failures, and avoidable under billing. Identifies meaningful revenue opportunities using analytics, benchmarking, and auditing.
• Partners with IT, EPIC leadership, Revenue Cycle Optimization and digital innovation teams to enhance revenue impacting workflows.

Senior Director – Revenue Integrity

• Oversee the day-to-day technical operations of the Radiation Therapy department
• Collaborate with senior leadership to develop and implement strategic business and marketing plans
• Manage radiation therapists responsible for delivering radiation treatment
• Ensure staff compliance with safety protocols and training requirements
• Monitor financial performance and departmental workflows to identify growth opportunities

Manager, Radiation Therapy – Radiation Therapist

Administrative Assistant

• Handle new patient coordination, surgery scheduling, and other front office functions in the outpatient clinical setting.
• Support any and all administrative tasks related to the daily operations of the clinic.
• Greet patients, complete registration check-in & check-out, verify insurance information is accurate, and assist with general questions about appointments, authorization, payments, billing, and schedules.
• Seek, Identifies, and resolves simple escalations, provides service recovery where appropriate. Escalate complex issues as defined by clinic specific pathways.
• Track and manage incoming referrals and schedule appointments for patients in a timely manner.
• Handles a significant volume of inbound and outbound patient calls, efficiently takes and routes messages, and manages patient correspondence.
• Manage faxes, mail, file documentation, and maintain databases.
• Process forms and utilize phone and electronic medical records systems.
• Maintain communication with PAS staff, medical center/clinic staff, physicians, and patients.
• Communicate scheduling preferences and urgent needs with providers.

Patient Administrative Specialist II, Oncology Clinics

Operations

• Provides on-site operational leadership and direct supervision of Patient Care Coordinators (PCCs), schedulers, and temporary staff across multiple locations.
• Oversees daily workflow, staffing coordination, and patient access operations.
• Partners closely with providers, the assistant patient care manager, and clinic leadership to support seamless patient flow and high-quality patient experience.
• Executes world class practices of service and patient care in support of C-I-CARE standards.
• Manages daily operations and meets with staff to implement, manage and enforce office protocols and procedures.
• Acts as a liaison between physicians/providers and clinical staff.
• Recruits, hires, and manages staff, providing leadership and fostering professionalism towards patients, physicians, and co-workers.
• Manages and resolves patient complaints and concerns.

Supervisor, Clinic Operations – Pre-Anesthesia

Project Manager

• Driving the successful delivery of marketing projects
• Stakeholder and resource management across a portfolio of various projects
• Work directly with clients to ensure deliverables fall within the applicable scope and budget
• Develop and produce financial and management reports
• Track project/campaign performance to analyze successful completion of goals

Marketing Project Manager

• Evaluate and treat patients with acute, chronic complaints and health maintenance concerns
• Obtain complete histories and perform pertinent physical exams
• Perform or request and evaluate diagnostic studies as indicated
• Administer medications according to formulary protocol
• Order and collect specimens for routine laboratory tests
• Initiate arrangements for hospital admissions and discharges