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Patient Account Representative II
Stanford Health CarePatient Account Representative II resolving U.S. healthcare claims for Stanford Health Care.
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in medical billing operations, including claims processing, payer communication, and accounts receivable management. Proficient in utilizing Epic for payment posting and adjustments while maintaining confidentiality and professional communication.
Highest-signal resume keywords
Medical Billing OperationsEpic Software ProficiencyPayer CommunicationClaims ProcessingAccounts Receivable Management
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Medical TerminologyClaims EditingPayer Rejections ResolutionAppeals ProcessBasic MathematicsCharge CorrectionsPayer Variances ReviewPayment PostingUnderpayment PursuitTrend Recognition
Soft Skills
Professional CommunicationCritical ThinkingTime ManagementInterpersonal SkillsConfidentiality Maintenance
Tools & Technologies
Accounts Receivable SoftwarePayer PortalsElectronic Claims Submission
Industry Keywords
MedicareMedicaidWorkers’ CompensationManaged CareCommercial InsurancePayer LandscapePatient AccountsProductivity GoalsPolicies InterpretationOrganizational Levels
About the role
Key responsibilities & impact- Respond to payer requests by providing medical records or other documentation via mail or payer portals
- Follow up on unresolved patient accounts in Epic by contacting payers by phone or portal
- Resolve claim edits
- Review payer variances and pursue underpayments
- Review and resolve payer rejections and denials, and perform appeals as necessary
- Edit and submit electronic or hardcopy claims to payers
- Recognize potential trends and escalate them appropriately
- Post payments and related adjustments in Epic
- Resolve credit balances
- Complete basic charge corrections
Requirements
What you’ll need- High school diploma or GED equivalent
- Two (2) years of progressively responsible and directly related work experience
- Meet weekly individual productivity goals and standards while following planned priorities
- Maintain professional communication with PFS staff, payers, and patients
- Follow oral and written instructions and accurately interpret institutional and other policies
- Communicate clearly and professionally verbally and in writing
- Maintain confidentiality of sensitive information
- Perform basic mathematics
- Plan, prioritize, and meet deadlines
- Work effectively with individuals at all organizational levels
- Knowledge of accounts receivable software systems and medical billing operations
- Familiarity with medical reimbursement policies and procedures and medical terminology
- Knowledge of payer landscape, including Medicare, Medicaid, Workers’ Compensation, Managed Care, or commercial insurance
- Strong working knowledge of systems and processes
- Ability to resolve standard queries and problems independently and handle moderately complex assignments requiring critical thinking
Benefits
Comp & perks- 🌐 Worldwide ❌ Jobs You've Hidden ⭐️ Saved Jobs ✅ Applied Jobs ✉️ Email Alerts 👤 Account Stanford Health Care Website LinkedIn All Job Openings 10,000+ employees Founded 1885 🏥 Healthcare Healthcare Stanford Health Care is a major academic medical center and integrated hospital system delivering comprehensive clinical care, specialty services, and patient support. The organization operates hospitals, outpatient clinics and programs, offers clinical trials and telehealth (video visits), and provides patient-facing services such as a MyHealth patient portal, billing/insurance assistance, and resources for referring physicians, nurses and allied health professionals. It also engages with the community through donations, visitor services, and COVID-19 resources. Patient Account Representative II Job not on LinkedIn 🔥 0 minutes ago 🇺🇸 United States – Remote 💵 $33 - $38 / hour ⏰ Full Time 🟢 Junior 🟡 Mid-level 💰 Account Manager 🚫👨🎓 No degree required Apply Now Customize resume + cover letter Report problem ☆ Save ☑️ Mark as applied ❌ Hide 📋 Description
- Respond to payer requests by providing medical records or other documentation via mail or payer portals
- Follow up on unresolved patient accounts in Epic by contacting payers by phone or portal
- Resolve claim edits
- Review payer variances and pursue underpayments
- Review and resolve payer rejections and denials, and perform appeals as necessary
- Edit and submit electronic or hardcopy claims to payers
- Recognize potential trends and escalate them appropriately
- Post payments and related adjustments in Epic
- Resolve credit balances
- Complete basic charge corrections 🎯 Requirements
- High school diploma or GED equivalent
- Two (2) years of progressively responsible and directly related work experience
- Meet weekly individual productivity goals and standards while following planned priorities
- Maintain professional communication with PFS staff, payers, and patients
- Follow oral and written instructions and accurately interpret institutional and other policies
- Communicate clearly and professionally verbally and in writing
- Maintain confidentiality of sensitive information
- Perform basic mathematics
- Plan, prioritize, and meet deadlines
- Work effectively with individuals at all organizational levels
- Knowledge of accounts receivable software systems and medical billing operations
- Familiarity with medical reimbursement policies and procedures and medical terminology
- Knowledge of payer landscape, including Medicare, Medicaid, Workers’ Compensation, Managed Care, or commercial insurance
- Strong working knowledge of systems and processes
- Ability to resolve standard queries and problems independently and handle moderately complex assignments requiring critical thinking Apply Now 📊 Check your resume score for this job Improve your chances of getting an interview by checking your resume score before you apply. Check Resume Score Similar Jobs Key Account Manager 🔥 8 minutes ago Silgan Dispensing 10,000+ employees 🏥 Healthcare 🍽️ Food & Beverage 🏭 Manufacturing Website LinkedIn All Job Openings Key Account Manager growing Beauty & Fragrance customer partnerships for Silgan Dispensing Systems. Developing packaging solutions, expanding accounts, and winning new commercial opportunities. 🇺🇸 United States – Remote 💵 $140k / year ⏰ Full Time 🟡 Mid-level 🟠 Senior 💰 Account Manager 🦅 H1B Visa Sponsor Technical Partnerships & Integrations Manager 🔥 38 minutes ago Keeper Security, Inc. 501 - 1000 🔒 Cybersecurity ☁️ SaaS 🏢 Enterprise Website LinkedIn All Job Openings Technical partnerships manager advancing integrations for Keeper Security’s cybersecurity platform. Coordinating APIs, technology partners, Product and Engineering from evaluation through launch and ongoing support. 🇺🇸 United States – Remote 💰 Private Equity Round - Keeper Security on 2023-05 ⏰ Full Time 🟡 Mid-level 🟠 Senior 💰 Account Manager Account Manager, Strategic Acute Care 🔥 38 minutes ago Aya Healthcare 5001 - 10000 🏥 Healthcare 💼 Consulting 📦 Logistics Website LinkedIn All Job Openings Account Manager generating staffing demand and reactivating healthcare facility accounts for Aya Healthcare, a tech-enabled workforce solutions provider. Driving contract utilization, client relationships, staffing requisitions, and healthcare facility negotiations. 🇺🇸 United States – Remote 💵 $70k / year ⏰ Full Time 🟡 Mid-level 🟠 Senior 💰 Account Manager 🦅 H1B Visa Sponsor Key Account Manager – Natural Food, Grocery 🔥 55 minutes ago Green Spoon Sales 201 - 500 💼 Consulting 📣 Marketing 🍽️ Food & Beverage Website LinkedIn All Job Openings Key Account Manager growing natural and organic CPG brands through North Carolina grocery retailers. Managing buyer relationships, promotions, product submissions, and distributor partnerships for Green Spoon Sales. 🇺🇸 United States – Remote ⏰ Full Time 🟡 Mid-level 🟠 Senior 💰 Account Manager Regional Account Manager 🔥 1 hour ago SCOPE Eyecare & Healthcare 51 - 200 🍽️ Food & Beverage 🏭 Manufacturing 🏥 Healthcare Website LinkedIn All Job Openings Regional Account Manager promoting Scope Health’s eyecare products to ophthalmologists and optometrists. Managing territory sales, account plans, CRM activity, and customer relationships across Northern California and Nevada. 🇺🇸 United States – Remote 💵 $100k - $115k / year ⏰ Full Time 🟡 Mid-level 🟠 Senior 💰 Account Manager View More Account Manager Jobs 🌐 Worldwide Built by Lior Neu-ner. I'd love to hear your feedback — Get in touch via DM or support@remoterocketship.com Search Search Jobs by country Search jobs by city Search jobs by job title Search entry-level jobs Search junior-level jobs Search senior-level jobs Search jobs by tech stack Search jobs by contract type Search remote internships Search remote part-time jobs Remote jobs Anywhere in the World Companies Hiring Anywhere in the World Companies Hiring Sales People Anywhere in the World Companies Hiring Software Engineers Anywhere in the World Resources Advice Tips for finding remote jobs Interview questions and answers Resume examples Cover letter examples Post a job Affiliates About us Is Remote Rocketship legit? Privacy policy Terms of service Job board SEO course Remote Job Search MasterClass AI Apply Copilot OpenClaw job finder Find jobs using your resume Jobs by Country Remote jobs anywhere in the world (Worldwide remote jobs) Remote jobs United States Remote jobs Australia Remote jobs Brazil Remote jobs Canada Remote jobs France Remote jobs Ireland Remote jobs Germany Remote jobs Netherlands Remote jobs Spain Remote jobs UK Popular Jobs Remote data analyst jobs Remote customer support jobs Remote executive assistant jobs Remote marketing jobs Remote product designer jobs Remote product manager jobs Remote project manager jobs Remote recruiter jobs Remote sales jobs Remote software engineer jobs Jobs by Type Remote full-time jobs Remote part-time jobs Remote contract jobs Remote internship jobs Remote entry-level jobs Remote jobs with no experience required Remote junior jobs (1-3 years of experience) Digital nomad jobs Remote jobs with no degree required Freelance remote jobs Temporary remote jobs Remote jobs hiring now Stay at home mom jobs