SS&C Technologies

Manager

• Perform day-to-day supervision of Associates including involvement in their performance appraisals and ongoing development.
• Provide periodic reports & feedback to IS management on investor relation topics, client issues and department initiatives.
• Review, understand and have ability to discuss fund PPMs/OMs and trade documents.
• Act as point of contact for priority fund investors and managers
• Ability to handle and resolve escalated items
• Coordinate new client business meetings, clear communication of launch or conversion requirements.
• Ability to analyze, establish and review new client launch and conversion fund data in database.
• Work with external auditors and accounting to complete confirmation and due diligence requests.
• Review/Validate investor statements against accounting information and distribute investor statements.
• Review/approve and release wires and maintain wire instructions
• Review/process investor transactions in accordance with the Fund’s offering documents.
• Review and distribute reports to accounting/fund managers/investors
• Maintain database and dashboard to keep them accurate and current.
• Performance Letters, K1’s, audited financial statements, etc.
• Review fund manager reports per or upon request. I.e. ERISA, Blue Sky, etc.
• Respond and resolve inquiries/issues raised by investors, fund managers or internal counterparts.
• Perform database and application testing as warranted.
• Perform other duties as requested

Associate Manager, Investor Services

IT Support

• Maintain, support, and enhance a hybrid infrastructure environment spanning private data centres and AWS.
• Design, configure, and administer AWS services including VPCs, EC2, load balancers, IAM, security groups, and monitoring.
• Support and manage Linux and Windows Server environments, including web and application services.
• Administer and troubleshoot enterprise networking including routing, switching, DNS, DHCP, VPN, Wi-Fi, and firewall platforms.
• Act as a senior escalation point for complex infrastructure, network, and cloud incidents.
• Work with managed service providers and vendors to ensure infrastructure services meet performance, availability, and security requirements.
• Implement and improve monitoring, alerting, and operational readiness to support 24/7 global operations.
• Contribute to infrastructure projects including upgrades, migrations, capacity planning, and new service deployments.
• Apply cloud automation and deployment approaches to infrastructure and compute services, supporting scalable and repeatable environments.
• Document systems, processes, and changes, contributing to operational knowledge and continuous improvement.

Senior IT Engineer – Infrastructure

Data Engineer

• Lead, mentor, and develop a team of data migration specialists, and project managers.
• Own delivery excellence across multiple concurrent migration engagements, ensuring projects are completed on time, within scope, and within budget.
• Establish and refine migration methodologies, standards, and best practices aligned with enterprise-scale implementations.
• Provide executive-level status reporting, risk management, and issue resolution.
• Ensure consistent quality, governance, and documentation across all migration projects.
• Act as the primary liaison between the Data Migration team and the Sales organization.
• Partner with Sales and Account Executives during pre-sales to: Scope migration opportunities, define statements of work (SOWs), estimate effort, timelines, and costs, support customer-facing discussions, presentations, and executive briefings related to data migration strategy and value.
• Identify opportunities to expand migration services, upsell adjacent offerings, and improve attach rates.
• Serve as a trusted advisor to enterprise customers, translating business objectives into executable migration plans.
• Collaborate cross-functionally with Product, Engineering, Customer Success, and Professional Services.
• Proactively manage risks, dependencies, and change requests with internal and external stakeholders.
• Participate in customer-facing discussions, including occasional executive-level client escalation calls.
• Track and report on key performance indicators (KPIs), including delivery metrics, utilization, customer satisfaction, and revenue contribution.
• Drive continuous improvement initiatives to optimize delivery efficiency and scalability.
• Ensure compliance with security, data privacy, and regulatory requirements.

Team Lead, Professional Services – Data Migration

Project Manager

• Create and update project plans, schedules, budgets, and resource lists.
• Coordinate tasks with team members, stakeholders, and vendors; help track risks, changes, and issues.
• Monitor project progress and assist with status updates, reports, and basic metrics.
• Schedule meetings, prepare reports, and keep stakeholders informed on project updates and goals.
• Track risks, identify issues, and keep projects on schedule.
• Ensure project deliverables are met and accepted by stakeholders, collect feedback, and document lessons learned.

Project Manager – Transfer Agency

Accounting Manager

• Perform daily or monthly reconciliations against multiple servicers, custodians and/or asset managers
• Identify, research, and escalate any breaks against established counterparties
• Reconcile daily / monthly GL transactions to ensure all loan transactions are processed and recorded accordingly
• Perform critical self-review of work product prior to submission to client and/or supervisor
• Process loan cash transactions such as payment processing, loan payoff, escrow disbursement, investor sale, etc.
• Monitor cash account and reconcile loan payment received from borrower
• Upload newly originated / purchased loan onto SS&C loan servicing software and send welcome package to borrower
• Generate various loan notices such as billing statement, maturity notice, late payment notice, payoff statement, etc
• Assist in the implementation of new clients

Senior Associate, Loan Servicing – Accounting

Communications

• Manage and distribute global client and internal communications across platforms
• Maintain internal intranet and external client portals with updated resources and guides
• Coordinate divisional Town Halls and leadership meetings to support team alignment
• Lead projects such as the year-end tax form audit process and drive procedural updates
• Develop and manage cross-departmental tools like playbooks, checklists, and contact grids
• Support implementation and communication of new technologies and client-facing initiatives
• Serve as liaison throughout the organization to ensure messaging consistency

Associate Manager, Communications

Operations

• Assesses, develops, and implements quality and business process strategies, programs, policies, training, and improvements across the company.
• Analyzes and recommends company standards for quality measurement.
• Functions in a consultative role with various departments and the executive team in process mapping, documentation, and re-engineering.
• Develops, implements, and analyzes customer satisfaction surveys and recommend quality and business process improvements to address findings.
• Independently leads complex and broad scope projects/initiatives.
• Career level professional leading small, moderately complex projects or working on complex tasks that require a high degree of judgement, resourcefulness, and self-initiative.
• Demonstrates specialized expertise to evaluate wide-ranging and complex issues and develop creative solutions.
• Recommends new procedures.

Senior Process Improvement Analyst

• Manage multiple client engagements, including supervision of various client service teams ensuring meeting of all client deliverables
• Manage performance of direct reports. Provide feedback in appraisal and guidance to staff career development
• Deliver accurate and timely work product within specified deliverables timelines, and in coordination with the vice president and other team members
• Demonstrate strong knowledge of accounting, specifically with respect to alternative investment funds, with a focus on Private Markets.
• Review all transaction documentation and supporting files, and understand the features of the investment transactions, accruals, etc.
• Review work paper files for accuracy and completeness, including capital activity, investment activity, income and expense accruals, valuation adjustments, etc.
• Review management fee calculations, including, management fee waiver contributions, etc.
• Review investor allocations and capital account statements
• Review capital call and distribution calculations, sources/uses of cash, allocations, and investor notices
• Update and review distribution waterfall (carried interest) models, in keeping with the applicable fund terms
• Provide guidance, training and developing Team members
• Support corporate goals and business/departmental initiatives

Associate Director, Fund Accounting

• Proactively manage client issues including trade processing, fund valuation, fee calculations and investor reporting
• Review client and investor reports for accuracy and compliance with fund offering documents and service level agreements
• Train and mentor fund and senior accountants
• Solve product, technical and procedural problems raised by fund accountants
• Improve efficiency and the group’s throughput by streamlining processes
• Such other activities as you may be assigned by your immediate manager, or other SS&C manager or director

Manager, Fund Accounting

• Cash and holdings reconciliations between core systems, custodian, prime broker and Investment Manager
• Investment accounting – including trade entry, securities and holdings data maintenance
• Full NAV calculation – income and expense accruals
• Investor related processing – including subscriptions and redemptions
• Price file uploads including variance analysis and research utilizing Bloomberg terminals
• Generate daily and/or monthly client reports
• Produce monthly, quarterly and year-end financial statements including audit support, analytical review, research and resolution of discrepancies
• Manage relationships with clients and counterparties and handle queries
• Assist with implementation of new clients and special projects
• System release testing

Senior Associate, Fund Accounting

• Proactively manage client issues including trade processing, fund valuation, fee calculations and investor reporting
• Review client and investor reports for accuracy and compliance with fund offering documents and service level agreements
• Train and mentor fund and senior accountants
• Solve product, technical and procedural problems raised by fund accountants
• Improve efficiency and the group’s throughput by streamlining processes
• Such other activities as you may be assigned by your immediate manager, or other SS&C manager or director.

Associate Manager, Fund Accounting

Artificial Intelligence

• Lead client engagements end-to-end (strategy → discovery → execution → value realization)
• Serve as the primary client-facing leader and advisor
• Drive internal strategic initiatives and transformation programs
• Partner closely with AI Architects, Engineers, Data teams, and Operations SMEs to deliver measurable business outcomes
• Own strategic internal AI & Automation initiatives and critical build-outs across operating model maturity, governance, innovation, and global alignment.

Engagement Manager – AI, Automation

Business Development Rep

• Develop and execute a comprehensive business development strategy for middle office mandates to achieve aggressive sales targets for SS&C's solutions.
• Identify and qualify new business opportunities by leveraging industry knowledge, networking, market research, and prospecting activities.
• Build and maintain strong, long-term relationships with key decision-makers and influencers at prospective client organizations.
• Conduct thorough needs assessments to understand client challenges and pain points, and effectively articulate how SS&C's solutions can deliver tangible value.
• Lead the entire sales cycle from initial contact to contract negotiation and close, collaborating with internal teams including subject experts, legal, and professional services.
• Develop compelling proposals, presentations, and pitches that clearly articulate SS&C's value proposition and competitive differentiation.
• Stay abreast of industry trends, competitive landscape, and emerging technologies to inform sales strategies and product development.
• Represent SS&C at industry conferences, events, and client meetings to enhance brand visibility and generate leads.
• Accurately forecast sales pipeline and provide regular reports on sales activities and progress to senior management.
• Mentor and coach junior business development team members as required.

Senior Director – Business Development

Client Services Representative

• Respond promptly and professionally to client queries received via phone, email, and workflow systems.
• Ensure all inquiries are resolved within agreed internal and external timeframes, maintaining compliance with SLAs.
• Act as a primary point of contact for Fund Managers, Custodians, Investors, and Advisers.
• Build and maintain strong relationships through clear communication and exceptional service delivery.
• Liaise with Advisers and clients to fulfill service and processing requests accurately and within agreed SLAs.

Client Support Consultant

Account Executive

• Develop and execute a comprehensive business development strategy for middle office mandates to achieve aggressive sales targets for SS&C's solutions.
• Identify and qualify new business opportunities by leveraging industry knowledge, networking, market research, and prospecting activities.
• Build and maintain strong, long-term relationships with key decision-makers and influencers at prospective client organizations.
• Conduct thorough needs assessments to understand client challenges and pain points, and effectively articulate how SS&C's solutions can deliver tangible value.
• Lead the entire sales cycle from initial contact to contract negotiation and close, collaborating with internal teams including subject experts, legal, and professional services.
• Develop compelling proposals, presentations, and pitches that clearly articulate SS&C's value proposition and competitive differentiation.
• Stay abreast of industry trends, competitive landscape, and emerging technologies to inform sales strategies and product development.
• Represent SS&C at industry conferences, events, and client meetings to enhance brand visibility and generate leads.
• Accurately forecast sales pipeline and provide regular reports on sales activities and progress to senior management.