Sales and Proposal Development Associate
Visit.org
Customer Success Manager, Ad Sales
Spotify
full-time
Posted on:
Origin: • 🇺🇸 United States • Illinois, New York
Visit company websiteSalary
💰 $65,469 - $93,537 per year
Job Level
Mid-LevelSenior
About the role
- Build deep client relationships to deliver outstanding customer service to Spotify’s advertiser and agency partners.
- Act as the client’s primary point of contact, fielding requests & questions and interacting directly with clients throughout the sales and campaign lifecycle.
- Be responsible for the RFP response and media planning strategy across all buying channels.
- Regularly participate in client meetings to deepen relationships via high value client engagement, including campaign prep & launch, ongoing optimization recommendations, campaign reporting, and wrap ups.
- Partner with cross-functional internal organizations to structure campaigns to meet important metrics and deliver desired outcomes.
- Lead all aspects of the campaign set up, launch and activation processes, including creative production management, spec review, asset collection, and ensuring accurate creative trafficking.
- Monitor campaign pacing, delivery and performance reporting and optimize/revise media plans to meet client objectives.
- Leverage campaign reporting and insights to proactively identify, pitch, and close incremental and expansion opportunities to help grow the business.
- Lead projects involving sophisticated work streams and cross-functional collaboration (internally and externally).
- Serve as the product authority by educating clients and their agencies on Spotify’s new and existing products, as well as advising on standard processes and tailored campaign optimizations.
- Review, interpret and present data, including brand measurement studies, providing comprehensive campaign insights, recommendations, and findings via effective data storytelling.
- Own the post-campaign analysis with takeaways and recommendations to drive repeat business.
- Collaborate cross-functionally on initial billing and revisions to ensure invoices are accurate and delivered on time.
- Adhere to internal standard methodology guidelines, processes, and operating cadences.
Requirements
- Bachelor's degree, preferably in Sales, Advertising, Marketing, or Business.
- Minimum of 3 years experience in digital media, planning and/or buying.
- Strong industry knowledge and a desire to grow within the digital media industry.
- Strong understanding of advertising performance metrics and the advertising ecosystem.
- Reputation of providing outstanding customer service.
- Ability to translate client requests to make recommendations that meet business objectives and deliver desired outcomes.
- Ability to craft impactful sales rationale stories by using data and research.
- Highly organized and focused multi-tasker with strong attention to detail who can work independently within a team focused organization.
- Work effectively with cross-functional teams and all levels of management (internally and externally).
- Thrive in a fast-paced, deadline and detailed oriented environment and have excellent verbal, written, and presentation skills.
- Possess strong presentation and communication skills.
- Excellent dexterity in Excel and PowerPoint, and have experience working within CRMs, OMSs, ad servers and other digital media tech systems.
