SPINS

Technical Account Manager

SPINS

full-time

Posted on:

Origin:  • 🇺🇸 United States • Illinois

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Salary

💰 $75,000 - $90,000 per year

Job Level

Mid-LevelSenior

About the role

  • Act as the primary Technical Account Manager for CA Fortune to ensure timely and accurate delivery of contracted services
  • Provide expert training on the use of deliverables and produce strategic analysis and insights where appropriate
  • Field client concerns, process enhancement requests, manage data issues and answer analytic questions
  • Work on multiple projects concurrently while effectively collaborating with cross-functional teams
  • Report to the Senior Manager, Technical Account Management
  • Exhibit solid account management skills to identify and prioritize projects/requests efficiently and effectively
  • Assist with CA Fortune contract renewal and advise on retention forecasting to Leadership
  • Provide Sales support including scoping, pricing and pitching DAAP deals
  • Serve as a back-up for team technical implementation processes (Alteryx)
  • Demonstrate strong relationship building skills to foster new and existing relationships across the client’s organization
  • Maintain a thorough understanding of DAAP/SPINS solutions to effectively direct revenue opportunities
  • Manage monthly data and dashboard refresh QC processes

Requirements

  • BA/BS degree in Business, Marketing, Finance or Administration, related quantitative field of study, or equivalent experience
  • 3+ years of experience managing accounts for CPG Manufacturer, Broker, Retailer or Data Provider
  • 3+ years of experience developing data insights and visualizations, with the ability to communicate effectively with both technical and non-technical audiences
  • Experience using multiple syndicated data sources and BI Platforms
  • Ability to serve as a back-up for team technical implementation processes (Alteryx)
  • Applicants must be authorized to work for any US employer. We are unable to sponsor or take over sponsorship of an employment Visa at this time.