Division Director – HOA Community Management
Spectrum Association Management
Division President – HOA Community Management
Spectrum Association Management
full-time
Posted on:
Origin: • 🇺🇸 United States
Visit company websiteSalary
💰 $100,000 per year
Job Level
Senior
About the role
- Oversee business operations and sales in our Austin, Waco, and Temple Markets
- Manage approximately 15 work-family members with ambitions to double team size
- Manage and support the deadline-driven needs of local property associations and maintain high standards for work culture
- Approximately 40% of time building client relationships and supporting sales and growth of the division
- Approximately 40% of time on staff and team development, including monthly one-on-one meetings, development plans, and accountability conversations
- Approximately 20% of time on projects, change management implementation, learning and development and company activities
- Develop and maintain strong relationships with a large portfolio of customers
- Ensure optimized and consistent operations of a complex service product
- Uphold the company-wide commitment to provide amazing same-day customer service
- Report to the Vice President of Spectrum AM and perform other duties as assigned by the executive team
- Attend evening board meetings and drive occasionally for Spectrum AM business
Requirements
- Degree from an accredited university
- Minimum 15 years employment experience
- At least 8 years of managing others
- Prior experience managing team(s) with over twenty employees
- Detailed hands-on experience with operations, service delivery, financials, HR, relationship building, growth, team motivation and engagement
- Strong problem-solving skills and confidence in decision-making
- Ability to effectively explain decisions to clients
- Dedicated team leader and developer abilities, including motivation of a team
- Strong analytical and organizational skills
- Strong customer service skills
- Self-motivation and ability to set and work at a fast pace
- Minor travel expected occasionally and evening meetings with clients will occur
- Valid auto insurance with policy limits of at least $100,000 per accident and $50,000 per person is required at time of hire
