Division President – HOA Community Management
Spectrum Association Management
Division Director – HOA Community Management
Spectrum Association Management
full-time
Posted on:
Origin: • 🇺🇸 United States
Visit company websiteSalary
💰 $95,000 - $110,000 per year
Job Level
Senior
About the role
- Oversee business operations and sales in Austin, Waco, and Temple markets
- Manage approximately 15 team members with ambitions to double team size and support deadline-driven needs of local property associations
- Maintain high standards for a fantastic work culture for the team
- Report to the Vice President of Spectrum AM and perform with high autonomy and proactivity
- Allocate ~40% time to relationship building and client relations to support sales and division growth
- Allocate ~40% time to staff and team development, including monthly one-on-ones, development plans, and accountability conversations
- Allocate ~20% time to projects, change management implementation, learning and development, and company activities
- Develop and maintain strong relationships with a large portfolio of customers
- Ensure optimized and consistent operations of a complex service product
- Uphold company-wide commitment to provide amazing same-day customer service
- Perform other duties as assigned by the executive team
Requirements
- Degree from an accredited university
- Minimum 15 years employment experience
- At least 8 years managing professional staff
- Prior experience managing teams of over 20 employees (mix of salaried and hourly)
- Detailed hands-on experience with operations, service delivery, financials, HR, relationship building, growth, team motivation and engagement
- Strong problem-solving skills, including confidence in decision-making and ability to effectively explain decisions to clients
- Dedicated team leader and developer abilities, including motivation of a team
- Strong analytical and organizational skills
- Strong customer service skills
- Self-motivation and ability to work at a fast pace
- Minor travel expected occasionally and evening meetings with clients will occur
- Prior experience in the HOA/association management industry is not required
