Sowelo Consulting sp. z o.o. sp. k.

Support Engineer

• Identify, research, and resolve customer issues
• Assist customers with education and issue resolution across various products and services
• Log and track customer interactions using the designated CRM
• Adhere to schedules to ensure availability for customer needs

Customer Support Analyst, Fluent Dutch

Full-stack Engineer

• Design, develop, and maintain features across the entire stack, ensuring seamless integration between the frontend and backend.
• Architect scalable solutions capable of handling high-volume traffic and massive datasets.
• Engage in pair-programming and contribute to a culture of continuous peer feedback through code reviews.
• Take an active role in managing AWS infrastructure and optimizing CI/CD workflows (dependent on experience level).
• Constantly review and improve the product, offering proactive suggestions to enhance user experience and system performance.
• Opportunities to broaden your skill set into requirements gathering, research, and project management.

Full Stack Developer

Senior Full Stack Developer

Backend Engineer

• Lead and mentor a team of mid/senior backend engineers (4–5), including 1:1s, feedback, and performance management
• Translate product and business goals into clear technical roadmaps, sprint plans, and backend priorities
• Own the backend architecture and technical vision for mobile-first, consumer-facing apps used by tens of thousands of daily active users
• Drive and oversee implementation of new features for our mobile apps, working closely with iOS/Android, Product, Data, DevOps and Trust & Safety teams
• Take key architectural decisions around scalability, performance, reliability, data flows, and infrastructure on AWS
• Identify and resolve performance bottlenecks, improve API speed and reliability, and design effective caching and database strategies
• Establish and continuously improve engineering processes, coding standards, code review practices, and deployment/CI pipelines
• Create and maintain clear technical documentation and design specs for backend systems and major initiatives
• Handle prioritisation and trade-offs in a fast-moving environment with changing quarterly priorities
• Be hands-on with coding and code reviews, especially for complex or high-impact areas, and step in during critical production incidents

Lead Backend Engineer

Compliance

• Establish and operate governance frameworks across full transition lifecycles (feasibility through stabilization).
• Support steering committees and project boards while enforcing strict delivery methodologies.
• Identify, log, and mitigate critical risks and interlocks across multiple cross-functional workstreams, driving swift escalations and resolutions.
• Validate that enterprise processes align with internal controls, corporate policies, and data protection regulations (e.g., GDPR), supporting secure data migrations and system access.
• Maintain structured documentation and decision logs to support internal/external audits.
• Deliver transparent, KPI-driven status reporting to senior executives.
• Balance aggressive project timelines with stringent compliance mandates, partnering seamlessly with executive leaders across matrixed organizations.

Governance & Compliance Lead

Governance & Compliance Specialist

Consultant

• Support end-to-end GBS, Shared Services, and Finance Transformation engagements by conducting current-state maturity assessments, analyzing operational data, and developing target operating models (TOM).
• Analyze end-to-end workflows to drive process standardization, simplification, and value realization tracking across corporate functions.
• Assist with benchmarking, performance analysis, and governance design to optimize client service quality and operational efficiency.
• Facilitate client workshops, manage cross-functional workstream dependencies (risks, issues, actions), and prepare executive-ready deliverables and reports.
• Contribute to consulting proposals, RFP responses, market research, and the creation of proprietary methodologies and thought leadership.

Senior Transformation Consultant – Fully Remote

• Support full-lifecycle IT transformations, including feasibility assessments, application/process migrations, knowledge transfer, and operational stabilization.
• Contribute to the architecture and deployment of standardized IT operating models within Global Business Services (GBS) and Shared Services environments.
• Manage project timelines, track dependencies, mitigate technical risks, and maintain robust documentation across transformation workstreams.
• Partner with IT, Finance, HR, and Procurement teams to facilitate client workshops, manage communications, and secure stakeholder alignment.
• Map enterprise systems and service workflows to identify automation opportunities and drive continuous service improvements

GBS Consultant

• Support full-lifecycle IT transformations, including feasibility assessments, application/process migrations, knowledge transfer, and operational stabilization.
• Contribute to the architecture and deployment of standardized IT operating models within Global Business Services (GBS) and Shared Services environments.
• Manage project timelines, track dependencies, mitigate technical risks, and maintain robust documentation across transformation workstreams.
• Partner with IT, Finance, HR, and Procurement teams to facilitate client workshops, manage communications, and secure stakeholder alignment.
• Map enterprise systems and service workflows to identify automation opportunities and drive continuous service improvements.

Director

• Lead the design, benchmarking, and implementation of global GBS, Shared Services, and Global Process Ownership (GPO) frameworks.
• Conduct maturity reviews, financial baselining, and opportunity assessments to build high-yield business cases and transformation roadmaps.
• Structure service management frameworks, accountability metrics, and continuous improvement models that optimize service quality.
• Advise clients on captive, hybrid, and outsourced delivery models across corporate functions (Finance, HR, Procurement, IT).
• Drive end-to-end RFP/RFI lifecycles, global location strategy assessments, commercial due diligence, and contract negotiations.
• Design retained organization models and partner frameworks to maximize third-party value, contract renewals, and supplier transitions.
• Lead multi-functional, international transformation programs and complex shared services migrations while mitigating delivery risks.
• Establish Transformation Management Offices (TMOs) to monitor budgets, track timelines, and guarantee full benefits realization.
• Orchestrate business process redesign and automation initiatives (ERP, workflow, digital platforms) to optimize efficiency and compliance.
• Act as a trusted independent advisor, facilitating executive workshops, steering committees, and strategic decision-making sessions.
• Spearhead consulting proposal development, RFP responses, and account growth strategies to expand practice market share.
• Contribute to corporate thought leadership and mentor consultants to foster team capabilities and institutional knowledge.

Director of GBS Transformation

Account Executive

• Own the full sales cycle within a defined territory
• Proactively prospect for new clients and nurture qualified leads
• Maximize revenue from the existing customer base through strategic cross-selling and upselling initiatives
• Accurately manage a rolling 90-day sales pipeline in Salesforce
• Collaborate closely with the broader account team and Customer Success to ensure high customer satisfaction

• Driving a prescriptive sales process and manage a defined sales territory (e.g., identify, develop, and close new business opportunities)
• Prospecting for new clients through email campaigns, networking, cold calling, and other strategies you determine can reach client most effectively
• Engaging in all qualified leads/opportunities assigned from a variety of teams (e.g., Channel, Logistics, Analytics, Marketing, Community, Lead Generation)
• Nurturing prospects and current customers; cross-sell and upsell existing subscribers
• Maintaining a rolling 90-day pipeline to meet or exceed ARR quota
• Collaborating with an account team to understand and leverage existing relationships while cultivating a culture that grows together and aligns with our Client values
• Maintaining customer satisfaction; respond to customers in a timely manner; ensure the customer has proper alignment with Customer Success
• Documenting key findings, progress, insights, and pipeline velocity in Salesforce.com